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  • FIRST POST
    • ollyols
    • By ollyols 14th Sep 17, 10:11 AM
    • 2Posts
    • 0Thanks
    ollyols
    TC Flight Delay
    • #1
    • 14th Sep 17, 10:11 AM
    TC Flight Delay 14th Sep 17 at 10:11 AM
    Hi Guys,

    New to this forum so forgive me if this has been asked.

    Me and My wife were delayed from Hurgarda to Manchester for 16.5 hrs with Thomas Cook on the 18-08-2017, We Have started a compo claim with TC thorugh Reslover (very good service i must say).
    We have now recived a relpy from TC saying the delay was caused by Air traffic control and therfore it is not there fault and will not pay.

    Now the thing is we were given 2 letters from TC during the delay (1 in Hurgada and 1 in Manchester) The 1st letter says the delay was caused by a tec fault in Hurgarda and had to be fixed before take off. The 2nd letter recived in Manchester says Tec Fault, Adverse Weather,and lastly Crew out of hours..
    Is TC trying to just cop out of paying or do i still have a case with the letters i have..
    Was anyone else on this flight and have you had the same responce???
    thanks for your help
    Ollyols
Page 1
    • JPears
    • By JPears 14th Sep 17, 10:29 AM
    • 3,080 Posts
    • 867 Thanks
    JPears
    • #2
    • 14th Sep 17, 10:29 AM
    • #2
    • 14th Sep 17, 10:29 AM
    Welcome, but please repost on the Thomas Cook thread lower down the page.
    As you can see there are at least a dozen unnecessary new personal threads on this first page. Its easier for everyone if the airline threads are used. And you will find lots of useful information there.
    If you're new. read The FAQ and Vauban's Guide

    The alleged Ringleader.........
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