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  • FIRST POST
    • sillyjilly99
    • By sillyjilly99 12th Sep 17, 6:14 PM
    • 1Posts
    • 0Thanks
    sillyjilly99
    Leaving Three
    • #1
    • 12th Sep 17, 6:14 PM
    Leaving Three 12th Sep 17 at 6:14 PM
    My daughter had a two year contract with Three which ended on 22nd June. I naively thought that I could just cancel the direct debit after this date. She had already taken out a new contract, back in March, in her own name with O2 with a new phone and new number so the three phone hadn't been used for a few months. Because i had failed to give notice, I now am liable for three months line rental totaling approx £70. Is this correct? The first contact from them informing me of this was 7th September
Page 1
    • GwylimT
    • By GwylimT 12th Sep 17, 6:17 PM
    • 5,878 Posts
    • 10,903 Thanks
    GwylimT
    • #2
    • 12th Sep 17, 6:17 PM
    • #2
    • 12th Sep 17, 6:17 PM
    Yes this is correct, you would have also been informed when the contract was taken out. However if you ask nicely they may reduce this amount if the associated SIM/account has not been used during this time.
    • flashg67
    • By flashg67 12th Sep 17, 7:15 PM
    • 2,261 Posts
    • 1,490 Thanks
    flashg67
    • #3
    • 12th Sep 17, 7:15 PM
    • #3
    • 12th Sep 17, 7:15 PM
    Sadly for you, the contract doesn't end until you give notice, it just reaches the end of the minimum term, so you're liable until you give proper 30 days notice.
    I'd suggest paying up to avoid a default on your credit file.
    • mobilejunkie
    • By mobilejunkie 13th Sep 17, 7:58 AM
    • 7,487 Posts
    • 2,347 Thanks
    mobilejunkie
    • #4
    • 13th Sep 17, 7:58 AM
    • #4
    • 13th Sep 17, 7:58 AM
    Or request a PAC and exercise it within 30 days...

    Meanwhile, you may find your external credit files have been trashed for the next 6 years since presumably you cancelled the direct debit.
    • phillw
    • By phillw 14th Sep 17, 9:14 PM
    • 937 Posts
    • 555 Thanks
    phillw
    • #5
    • 14th Sep 17, 9:14 PM
    • #5
    • 14th Sep 17, 9:14 PM
    I've heard a few people having problems when they cancelled direct debits before they should, is someone telling people that they need to cancel direct debits immediately?
    • J B
    • By J B 14th Sep 17, 10:12 PM
    • 2,331 Posts
    • 748 Thanks
    J B
    • #6
    • 14th Sep 17, 10:12 PM
    • #6
    • 14th Sep 17, 10:12 PM
    is someone telling people that they need to cancel direct debits immediately?
    Originally posted by phillw
    Noooooooooooooooooo
    • gearbox162
    • By gearbox162 20th Sep 17, 7:41 PM
    • 16 Posts
    • 0 Thanks
    gearbox162
    • #7
    • 20th Sep 17, 7:41 PM
    • #7
    • 20th Sep 17, 7:41 PM
    I wont end mine. Gotta wait. And I will keep my provider but upgrade to a newer phone.
    • d123
    • By d123 20th Sep 17, 9:38 PM
    • 6,697 Posts
    • 4,268 Thanks
    d123
    • #8
    • 20th Sep 17, 9:38 PM
    • #8
    • 20th Sep 17, 9:38 PM
    My daughter had a two year contract with Three which ended on 22nd June. I naively thought that I could just cancel the direct debit after this date.
    Originally posted by sillyjilly99
    Why would you think that? It has always been necessary to give notice in the last month of the minimum term if you wish to terminate a contract at the end of the minimum term.

    I now am liable for three months line rental totaling approx £70. Is this correct?
    Probably not, you are also liable for paying line rental during the 30 day notice period.
    ====
    • pmduk
    • By pmduk 21st Sep 17, 9:02 AM
    • 7,633 Posts
    • 5,492 Thanks
    pmduk
    • #9
    • 21st Sep 17, 9:02 AM
    • #9
    • 21st Sep 17, 9:02 AM
    It wasn't a two year contract. It was an ongoing contract with a minimum period of two years. There's a big difference.
    • mobilejunkie
    • By mobilejunkie 21st Sep 17, 5:04 PM
    • 7,487 Posts
    • 2,347 Thanks
    mobilejunkie
    And so... it ran on for three months without notice before she gave notice, which she is liable.
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