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  • FIRST POST
    • jrcd92
    • By jrcd92 12th Sep 17, 3:19 PM
    • 10Posts
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    jrcd92
    Renting: security deposit deduction
    • #1
    • 12th Sep 17, 3:19 PM
    Renting: security deposit deduction 12th Sep 17 at 3:19 PM
    Hi all!! Just a very quick one. I've bought my first place (finally... no more renting!!), and an just wrapping up the final bits of my tenancy.

    I've been informed by the estate agent that a "check out fee" of £114 will be deducted from my security deposit. To be honest, I just wanted to ask if anyone has come across this before, and if it's legitimate. The estate agent is Your Move Chris Stonock, and to my mind, it just doesn't seem right that what was logged as a deposit in the case of damage can just have a substantial amount deducted for what is, essentially, an inflated admin fee.

    Any thoughts appreciated!!

    Thanks,

    Jack
Page 1
    • pmlindyloo
    • By pmlindyloo 12th Sep 17, 3:43 PM
    • 10,656 Posts
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    pmlindyloo
    • #2
    • 12th Sep 17, 3:43 PM
    • #2
    • 12th Sep 17, 3:43 PM
    The admin fees should be on your tenancy agreement and on the website of your area of Your Move.

    You need to check both to see what they say.

    It is perfectly normal for tenants to be charged check out fees but they must form part of the tenancy agreement and be clearly displayed on their website.

    Sad to say that there is no 'norm' for the amount they can charge particularly if they are using an outside contractor. Was your check in inventory very detailed? Did you pay a check in fee?

    So, check tenancy agreement and website.

    I am presuming that your deposit was protected and you received the prescribed information.

    As regards their taking it from the deposit if you are contractually obliged to pay it then really it makes no difference. Just their way of making sure that you pay it!
    • pmlindyloo
    • By pmlindyloo 12th Sep 17, 3:45 PM
    • 10,656 Posts
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    pmlindyloo
    • #3
    • 12th Sep 17, 3:45 PM
    • #3
    • 12th Sep 17, 3:45 PM
    This may be useful:

    https://england.shelter.org.uk/housing_advice/private_renting/letting_agent_fees_for_tenants
    • AdrianC
    • By AdrianC 12th Sep 17, 3:47 PM
    • 15,089 Posts
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    AdrianC
    • #4
    • 12th Sep 17, 3:47 PM
    • #4
    • 12th Sep 17, 3:47 PM
    You are almost certainly liable for the check-out admin fee, and it should be clearly stated in your tenancy. Assuming it is, then you agreed to pay it when you took the tenancy on.

    Whether the agent deducts it from the deposit before refunding you the remainder, or requires you to pay the fee separately then refunds the deposit in full makes no real difference.
    • jrcd92
    • By jrcd92 12th Sep 17, 3:49 PM
    • 10 Posts
    • 2 Thanks
    jrcd92
    • #5
    • 12th Sep 17, 3:49 PM
    • #5
    • 12th Sep 17, 3:49 PM
    Great stuff, thanks both. I'll check in the agreement when I get home. Just because I don't remember it doesn't mean it's not there I just wanted to check is all!
    • Guest101
    • By Guest101 12th Sep 17, 4:13 PM
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    Guest101
    • #6
    • 12th Sep 17, 4:13 PM
    • #6
    • 12th Sep 17, 4:13 PM
    if I was you I'd still try dispute it, costs you nothing
    • WolfSong2000
    • By WolfSong2000 12th Sep 17, 4:37 PM
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    WolfSong2000
    • #7
    • 12th Sep 17, 4:37 PM
    • #7
    • 12th Sep 17, 4:37 PM
    I think letting agents are allowed to charge check in or check out but not both, so if they charged you a check in fee, may be worth looking into whether the check out fee is legit.
    • Guest101
    • By Guest101 12th Sep 17, 4:41 PM
    • 15,143 Posts
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    Guest101
    • #8
    • 12th Sep 17, 4:41 PM
    • #8
    • 12th Sep 17, 4:41 PM
    I think letting agents are allowed to charge check in or check out but not both, so if they charged you a check in fee, may be worth looking into whether the check out fee is legit.
    Originally posted by WolfSong2000
    They can charge both, as long as it's clear.


    However the tenancy agreement may not allow the deposit to be used for this. The term has to be quite specific.
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