Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@. Skimlinks & other affiliated links are turned on

Search
  • FIRST POST
    • Lulu58
    • By Lulu58 12th Sep 17, 2:10 PM
    • 132Posts
    • 14Thanks
    Lulu58
    Problem listening to music in car using mobile phones
    • #1
    • 12th Sep 17, 2:10 PM
    Problem listening to music in car using mobile phones 12th Sep 17 at 2:10 PM
    We've got a nearly new Astra and have been trying to play music from our phones (iPhone and Samsung S5 Mini) through the speakers.

    The volume for the radio is usually ok with the 'dial' at 10-15 dependent on road noise etc, but we cannot hear the music from our phones at that level at all. It has to be something like 40-50 and it sounds really tinny. When we get a telephone call, or switch off the music, it blares out.

    We've tried it using bluetooth as well as plugging the phones into a USB socket in the car and it makes no difference.

    Can anyone advise me what we're doing wrong?
Page 1
    • Oakdene
    • By Oakdene 12th Sep 17, 2:15 PM
    • 1,215 Posts
    • 3,113 Thanks
    Oakdene
    • #2
    • 12th Sep 17, 2:15 PM
    • #2
    • 12th Sep 17, 2:15 PM
    Might sound stupid but is the volume on your phone turned up?
    Hiraeth
    • Lulu58
    • By Lulu58 12th Sep 17, 2:17 PM
    • 132 Posts
    • 14 Thanks
    Lulu58
    • #3
    • 12th Sep 17, 2:17 PM
    • #3
    • 12th Sep 17, 2:17 PM
    Yes, it is Oakdene. Again, at a normal listening level on the phone, you can't hear anything through the speakers. If I turn either up to the maximum, you can just about hear the music. The only way to increase the sound then is through the car volume dial.
    • EmmyLou30
    • By EmmyLou30 12th Sep 17, 2:19 PM
    • 315 Posts
    • 349 Thanks
    EmmyLou30
    • #4
    • 12th Sep 17, 2:19 PM
    • #4
    • 12th Sep 17, 2:19 PM
    I found using the bluetooth means I have to jack the volume up to ridiculous levels to hear it and the quality isn't what I'd hope for, same in 2 other cars I've tried it in so I think that's standard.....my ipod is plugged in and that also needs to be turned up higher than the radio but nowhere near as bad as bluetooth and the sound quality is perfect.

    You probably aren't doing anything wrong.
    • Lulu58
    • By Lulu58 12th Sep 17, 2:22 PM
    • 132 Posts
    • 14 Thanks
    Lulu58
    • #5
    • 12th Sep 17, 2:22 PM
    • #5
    • 12th Sep 17, 2:22 PM
    Thanks, EmmyLou30. Unfortunately, whether we use bluetooth or plug our phones in, the volume still has to be really jacked up

    I don't understand why the internet isn't full of complaints if this is the standard. All the manufacturer's bang on about being able to listen to you music via your car speakers.
    • Stoke
    • By Stoke 12th Sep 17, 2:39 PM
    • 1,841 Posts
    • 653 Thanks
    Stoke
    • #6
    • 12th Sep 17, 2:39 PM
    • #6
    • 12th Sep 17, 2:39 PM
    What radio? My new Kenwood does it brilliantly. Very crisp, no issue with volume. My old radio was also good. My first Bluetooth radio however had two really annoying bugs. One was that it seemed very compressed meaning you'd turn up the volume, but this would cause it to clip. Secondly, the volume always reverted to 25. It was a very early Bluetooth radio though.
    • agrinnall
    • By agrinnall 12th Sep 17, 2:43 PM
    • 18,434 Posts
    • 14,147 Thanks
    agrinnall
    • #7
    • 12th Sep 17, 2:43 PM
    • #7
    • 12th Sep 17, 2:43 PM
    I'm a bit surprised as well, I don't listen to music from my phone but if I take a call while it's Bluetoothed to the car's ICE the speech volume is fine. This is on a Fiesta with a Sony ICE system, but it was also fine on the previous car's Ford ICE. Maybe it's a Vauxhall issue.
    • pogofish
    • By pogofish 12th Sep 17, 2:46 PM
    • 7,522 Posts
    • 7,558 Thanks
    pogofish
    • #8
    • 12th Sep 17, 2:46 PM
    • #8
    • 12th Sep 17, 2:46 PM
    Does your car have a USB socket? If so try connecting the iPhone through that with a reasonable quality/OEM cable. Girl's IPhone comes through clear as a bell that way.
    Last edited by pogofish; 12-09-2017 at 2:49 PM.
    • Lulu58
    • By Lulu58 12th Sep 17, 2:50 PM
    • 132 Posts
    • 14 Thanks
    Lulu58
    • #9
    • 12th Sep 17, 2:50 PM
    • #9
    • 12th Sep 17, 2:50 PM
    Not sure what the radio is, Stoke other than the factory installed model.
    • Lulu58
    • By Lulu58 12th Sep 17, 2:52 PM
    • 132 Posts
    • 14 Thanks
    Lulu58
    I think the volume blares out when a telephone call cuts in because it's turned up so high for the iPhone/Samsung in order to hear the music, agrinnall.

    If the music isn't jacked up to 40+ and we listen to the radio, it's fine.
    • Lulu58
    • By Lulu58 12th Sep 17, 2:53 PM
    • 132 Posts
    • 14 Thanks
    Lulu58
    I'm using a new iPhone cable, pogofish. Do you think I should try something else?
    • martinthebandit
    • By martinthebandit 12th Sep 17, 3:03 PM
    • 3,249 Posts
    • 5,498 Thanks
    martinthebandit
    On your iPhone go to settings-->music and then de-select the "sound check" option.
    Politics -
    from the words Poli, meaning many
    and tics meaning blood sucking parasites


    (thanks to Kinky Friedman (or Larry Hardman) for the quote}
    • Lulu58
    • By Lulu58 12th Sep 17, 3:06 PM
    • 132 Posts
    • 14 Thanks
    Lulu58
    I've just looked at the 'sound check' option, and it wasn't set, martinthebandit.
    • martinthebandit
    • By martinthebandit 12th Sep 17, 3:08 PM
    • 3,249 Posts
    • 5,498 Thanks
    martinthebandit
    I've just looked at the 'sound check' option, and it wasn't set, martinthebandit.
    Originally posted by Lulu58
    Was it linked to your car radio when you checked?
    Politics -
    from the words Poli, meaning many
    and tics meaning blood sucking parasites


    (thanks to Kinky Friedman (or Larry Hardman) for the quote}
    • martinthebandit
    • By martinthebandit 12th Sep 17, 3:12 PM
    • 3,249 Posts
    • 5,498 Thanks
    martinthebandit
    OK try

    Open the Music app and make sure the volume is at 100%
    Call the voice mail while connected through bluetooth and press the volume up button several times. A bluetooth volume indicator might appear on the screen

    Or in Settings - Music:
    Turn EQ to Off
    Turn Volume Limit to Off

    Although disable sound check is usually the thing that makes a difference.
    Politics -
    from the words Poli, meaning many
    and tics meaning blood sucking parasites


    (thanks to Kinky Friedman (or Larry Hardman) for the quote}
    • Lulu58
    • By Lulu58 12th Sep 17, 3:14 PM
    • 132 Posts
    • 14 Thanks
    Lulu58
    No, it wasn't linked to my car radio when I tried it. I'll try that later today.

    If that doesn't work, I'll try the other things you mentioned in your second post. Thank you, martinthebandit
    • MataNui
    • By MataNui 12th Sep 17, 3:42 PM
    • 809 Posts
    • 409 Thanks
    MataNui
    You will probably need to experiment a bit. Different phones and different car systems cant all be expected to play as nicely together. the car i recently bought is the first thats had bluetooth for audio that i have owned. What i have noticed is that my note 4 uses different profiles for sound and the volume can be set differently.

    Example:
    When i get a voice call in the car its great at lowish car speaker volume but when i played music over bluetooth i couldnt hear anything. I looked at the phone and it said the volume was 0 so i cranked it up and could then hear it fine. But i know i had already set the volume high when i had my earphones on earlier. The phone was using different profiles for the headphones / internal speaker / bluetooth media and a totally different one for bluetooth voice. So, you may need to adjust the phone volume when its connected and playing to make sure you are adjusting the right profile. In my case i can set the bluetooth voice and bluetooth media volumes differently. Of course not all phones will support using different profiles and not all car systems talk perfectly to all phones.

    Experimentation is going to be all you can do i think. Should be a bit of fun.
    • DUTR
    • By DUTR 12th Sep 17, 4:27 PM
    • 10,890 Posts
    • 6,203 Thanks
    DUTR
    We've got a nearly new Astra and have been trying to play music from our phones (iPhone and Samsung S5 Mini) through the speakers.

    The volume for the radio is usually ok with the 'dial' at 10-15 dependent on road noise etc, but we cannot hear the music from our phones at that level at all. It has to be something like 40-50 and it sounds really tinny. When we get a telephone call, or switch off the music, it blares out.

    We've tried it using bluetooth as well as plugging the phones into a USB socket in the car and it makes no difference.

    Can anyone advise me what we're doing wrong?
    Originally posted by Lulu58
    I don't have an Astra, but in the Golf, there is a setting on the radio to adjust the level of the bluetooth (and CD /radio) sound input, so check the settings on the head unit in the car, I'm pretty sure also that the ipod touch if you adjust the volume on BT playback it adjusts the output volume.
    • Lulu58
    • By Lulu58 12th Sep 17, 6:22 PM
    • 132 Posts
    • 14 Thanks
    Lulu58
    I'll check that out, DUTR, thank you.
    • Tarambor
    • By Tarambor 12th Sep 17, 6:23 PM
    • 1,174 Posts
    • 813 Thanks
    Tarambor
    Are you using Spotify? If so then you need to go to the page in the app that shows the playback device and turn the volume up in Spotify. Did it to me with my Galaxy S7 and Pioneer head unit. Was working fine then the music was really quiet one day even though all volume settings were at max on the phone.
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

1,033Posts Today

8,778Users online

Martin's Twitter