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    • Cpu2007
    • By Cpu2007 12th Sep 17, 1:31 PM
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    Cpu2007
    Returning shoes after wearing them - painful
    • #1
    • 12th Sep 17, 1:31 PM
    Returning shoes after wearing them - painful 12th Sep 17 at 1:31 PM
    I hope someone can advice me on this.

    I bought some very expensive shoes online, these are trainers, to be used in the gym.
    When I received them, I worn them at the gym but I found them to be uncomfortable/painful.

    I took them to one of the nearest stores and explained them the situation but they refused to return those shoes back because they were worn once.

    I looked online and if I understand this correctly, I have the right to return shoes back within 14 days for any reason, that could be if the look and feel of those trainers isn't as advertised

    Reading their description I felt they are good on a variety of surfaces and good trainers for gym

    " hard-wearing, comfortable ride. An Air Sole unit in the heel keeps your feet feeling good with maximum impact protection, while a herringbone traction pattern to the outsole delivers multidirectional movement on a variety of surfaces."

    However that isn't the case, something I found out only after testing them at the gym.

    What are my rights here?

    Thanks
Page 2
    • marliepanda
    • By marliepanda 13th Sep 17, 9:58 AM
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    marliepanda
    while a herringbone traction pattern to the outsole delivers multidirectional movement on a variety of surfaces

    to me that implies gym as well.
    I don't see my self doing multidirectional movements on the streets unfortunately.
    Originally posted by Cpu2007
    They are in no way described as a workout show, sorry, just looking at them you can see theyre not built for use in a gym....

    Maximum impact protection does not mean 'high impact protection' (as you called it) it just means that shoe offers maximum protection against general use. It doesnt state anything that implies high impact protection.

    while a herringbone traction pattern to the outsole delivers multidirectional movement on a variety of surfaces
    This literally just means theyre comfortable, move with your feet and are suitable for different surfaces (grass, road, indoors). NONE of that suggest gym...
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    • Cpu2007
    • By Cpu2007 13th Sep 17, 10:17 AM
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    Cpu2007
    They are in no way described as a workout show, sorry, just looking at them you can see theyre not built for use in a gym....

    Maximum impact protection does not mean 'high impact protection' (as you called it) it just means that shoe offers maximum protection against general use. It doesnt state anything that implies high impact protection.



    This literally just means theyre comfortable, move with your feet and are suitable for different surfaces (grass, road, indoors). NONE of that suggest gym...
    Originally posted by marliepanda
    I'm sorry but it doesn't state anywhere maximum protection against "general use" so why you think that's right meaning?

    it didn't state gym but it didn't state grass, road, indoors
    why do you think it's the latter when none of the words have been suggested?

    The whole purpose of trainers is to be able to be used in other conditions other than normal walking. The least I'd expect from trainers is to be able to use them at the gym.
    • marliepanda
    • By marliepanda 13th Sep 17, 10:56 AM
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    marliepanda
    I'm sorry but it doesn't state anywhere maximum protection against "general use" so why you think that's right meaning?

    it didn't state gym but it didn't state grass, road, indoors
    why do you think it's the latter when none of the words have been suggested?

    The whole purpose of trainers is to be able to be used in other conditions other than normal walking. The least I'd expect from trainers is to be able to use them at the gym.
    Originally posted by Cpu2007
    Trainers are fashion items nowadays, they are not all meant to be worn in the gym. These ones are not. They are from the 'lifestyle' section of the Nike website, not the other options of

    Lifestyle
    Running
    Gym & Training
    Tennis
    Golf
    Football
    Basketball
    Skateboarding

    Gym and training is for, gym and training - lifestyle just means fashion...
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    • neilmcl
    • By neilmcl 13th Sep 17, 11:16 AM
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    neilmcl
    OP, during what activities do you find them uncomfortable, general use or when running on a treadmill?
    • Manxman in exile
    • By Manxman in exile 13th Sep 17, 12:21 PM
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    Manxman in exile

    The whole purpose of trainers is to be able to be used in other conditions other than normal walking. The least I'd expect from trainers is to be able to use them at the gym.
    Originally posted by Cpu2007

    I think marliepanda is right. I understand the term "trainers" to refer to lifestyle or "fashion" shoes. Many of these so-called trainers are based on retro or classic designs from 30 or 40 years ago. (When did Michael Jordan retire?). They're generally not fit for any real "training" purpose (although as it's a Jordan it may be fit for basketball, but that's all).


    My feet don't fit Nike lasts particularly well so I don't buy them (and I run, play tennis and go to the gym). They do make great running, tennis and gym shoes, but we have a Nike outlet near us, and it's quite clear that a lot of their models are lifestyle shoes for casual or leisure or street wear, or for making a fashion statement.


    EDIT: My wife and I also play golf. She wears Nikes and thinks they are the most fantastic shoes ever!
    Last edited by Manxman in exile; 13-09-2017 at 12:38 PM. Reason: Addition
    • Manxman in exile
    • By Manxman in exile 13th Sep 17, 12:35 PM
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    Manxman in exile
    I've just realised - did you buy them from JD Sports?


    I'm actually interested in retro/classic trainers so I often wander into our local branch and see what they have. I might buy a pair for "lifestyle" purposes, but wouldn't dream of buying anything from there for genuine fitness activity. Over the years I've found an on-line shop that sells exactly what I need and I've bought solely from them for 10 years. I know the brand and models I want, and I know exactly which of their sizes fits me.


    On the upside (and I'm no expert in this area, but I know other posters here are) I wonder if you have a case that these particular shoes are not as described or are misrepresented on the website? I don't know.
    • marliepanda
    • By marliepanda 13th Sep 17, 12:42 PM
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    marliepanda
    Cast shadows over your competition with these men's Eclipse trainers from Jordan. Stripping things down and bringing a unique minimalist look, a lightweight textile upper brings your foot breathable comfort. Sat on a dual midsole/outsole that sheds uneccesary weight and delivers lightweight cushioning, an encapsulated Air-Sole offers impact protection for a soft underfoot feel. A herringbone traction pattern to the outsole provides smooth multidirectional movement, perfect for weaving through opponents and leaving them for dust on the courts. Even the usual Jordan branding is kept to a minimum, with a large Jumpman silhouette to the back heel, leaving a stamp of style approval that's sure to leave people admiring as you fly by.
    JDsports website

    Mentions Basketball (obviously with them being 'Jordans') but nothing that would suggest they are anything other than a sports fashion shoe.
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    • Cpu2007
    • By Cpu2007 13th Sep 17, 3:48 PM
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    Cpu2007
    @marliepanda
    I don't know where you got that description from but the one I had was from the profile of the shoes I bought
    https://www.jdsports.co.uk/product/black-jordan-eclipse/281751/
    Hence mentioned "impact protection".

    I see where you're coming from in terms of what trainers mean but then again this doesn't fit the definition of trainers

    https://www.collinsdictionary.com/dictionary/english/trainers
    http://dictionary.cambridge.org/dictionary/english/trainer
    https://en.wikipedia.org/wiki/Sneakers

    The whole idea behind trainers is that initially they were just sport shoes but companies tried to make sport shoes more attractive so that they can be used as casual wear and not to make them suitable for casual wear by eliminating the sporty features.
    The are consumer protection laws but in all honesty it feels like they aren't doing anything because they allow companies like JD sports to get away by misleading.

    Distance selling it's effectively a stupid law at the end of the day if the look and feel cannot be tested.
    In this instance the argument is that the trainers I bought haven't been explicitly described as gym trainers.

    Even if we take an example of a person buying explicitly gym shoes, the only way for him/her to test their compatibility would be to test them in the environment they have been purchased for. However, if they do test them and find them unsuitable for gym(despite those items being described suitable for that purpose) the consumer wouldn't be able to apply distance selling law because they worn those shoes.

    @neilmcl I used them on the treadmill so there's running involved but for gym as well, the thing is that running creates a situation where after a bit they start to become uncomfortable because of the top line rubbing, that makes the rubbed side of the skin sensitive and therefore even walking would be uncomfortable.
    However I haven't walked long enough to see how long it takes before they start to become uncomfortable.

    @maxman being it jordan they might be fit for basketball. if we were to make a fair comparison, don't you think shoes that are comfortable for basketball should/must be comfortable for gym/treadmill ?
    I mean, after all in basketball the amount of jumping/running/sharp movements makes it even more extreme than treadmill running

    I think, like some people said here, shoes are a gamble. Even if you go at the store and test them, it doesn't guarantee they'll be fit for purpose, of course you can go to those stores that have a treadmill but then there are other things to consider whether you like that style combined with the feel, willing to pay the price and most importantly you are restricted to the physical market (as online will be even riskier)
    • neilmcl
    • By neilmcl 13th Sep 17, 4:41 PM
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    neilmcl
    @neilmcl I used them on the treadmill so there's running involved but for gym as well, the thing is that running creates a situation where after a bit they start to become uncomfortable because of the top line rubbing, that makes the rubbed side of the skin sensitive and therefore even walking would be uncomfortable.
    Originally posted by Cpu2007
    Well that's kind of the issue then isn't it. They are not in anyway described as running shoes and if you look at the description on the Nike website they are described as a Mid top shoe and therefore wouldn't be at all suitable for running as there isn't enough clearance for your ankle hence the issue you are experience.

    Face it, you bought a fashion shoe that you thought you would look "cool" in down the gym and it's turned out to be a case of style over substance.
    Last edited by neilmcl; 13-09-2017 at 4:43 PM.
    • Manxman in exile
    • By Manxman in exile 13th Sep 17, 4:48 PM
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    Manxman in exile
    I know what you mean, but I'm not sure I would expect a shoe designed for basketball (and we are only assuming this one is because it's part of the Jordan range) to be suitable for any other activity. I think if you want a multi-use sports shoe you need some type of cross-trainer. But a lot of them are rubbish and good ones tend to be expensive.


    I agree that buying any type of shoe off the internet is a bit of a gamble. That's one reason why I always used to buy sports (and other shoes) from actual physical shops. Once I'd found a brand and model of running shoe I really liked, I started buying them online. New versions of the model come out every year but, apart from a few cosmetic details, it's the same shoe. The place I use is StartFitness (in Newcastle I think). They aren't the cheapest on-line but I've found them reliable.


    The shoe may be mis-described on the website, but I don't feel qualified to say. It's still a shoe. Maybe you bought the wrong size?


    Also, most(?) outdoor shops (in my experience) actually encourage you to wear hill-walking boots around the house for a few days to make sure they fit. But you can only wear them around the house not outside. Was it obvious you'd worn them in the gym?
    • Manxman in exile
    • By Manxman in exile 13th Sep 17, 4:59 PM
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    Manxman in exile
    if you look at the description on the Nike website they are described as a Mid top shoe and therefore wouldn't be at all suitable for running as there isn't enough clearance for your ankle hence the issue you are experience.
    =.
    Originally posted by neilmcl

    Yeah - probably not good for running.


    Funnily enough, because I've had torn ligaments in both ankles, I always used to prefer "hi-top" shoes for tennis, squash and cross-training. Nike did great ones years ago (the only Nike shoes I liked) but nobody seems to make anything comparable these days, And although I did a lot of running in them playing tennis and squash, I certainly wouldn't "go running" in them.
    • custardy
    • By custardy 13th Sep 17, 5:10 PM
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    custardy
    I never said "high impact workout trainer"
    I said described as "high impact" shoes as on JD sports they state they provide maximum impact protection while traction pattern to the outsole delievers multidirectional movement on a variety of surfaces.
    To me that sounds like trainers that can be used on a treadmill as well as weights
    https://www.jdsports.co.uk/product/black-jordan-eclipse/281751/

    and durability for a hard-wearing, comfortable ride. An Air Sole unit in the heel keeps your feet feeling good with maximum impact protection, while a herringbone traction pattern to the outsole delivers multidirectional movement on a variety of surfaces.
    Originally posted by Cpu2007
    all the factors you quote relate to the sole/heel.
    none of which are failing you. you have a rubbing issue on the upper area.
    so my suggestion is wear thicker/taller socks and plaster/blister protection as required to see if they break in.
    however my view is that of others that these are fashion trainers.
    I mix a set of Reebock crossfit shoes(very supportive)/Adidas powerlift shoes and Asics for my gym shoes.
    Adidas were the priciest but I would never pay that much for gym shoes.
    • Manxman in exile
    • By Manxman in exile 13th Sep 17, 5:21 PM
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    Manxman in exile
    I mix a set of Reebock crossfit shoes(very supportive)/Adidas powerlift shoes and Asics for my gym shoes.
    .
    Originally posted by custardy

    Agree with ASICS. Are the Adidas ones for weightlifting? Do Reebok still do shoes?
    • custardy
    • By custardy 13th Sep 17, 5:36 PM
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    custardy
    Agree with ASICS. Are the Adidas ones for weightlifting? Do Reebok still do shoes?
    Originally posted by Manxman in exile
    Yup,the Adidas have a wedge/solid heel for stability.
    Make quite a difference. I got them offer for about £50.
    Very rare they are reduced.
    Reebok ones are very comfy/supportive but flat soled and not really good for running etc (not that my borked knee allows much running anyway!)
    • Manxman in exile
    • By Manxman in exile 13th Sep 17, 7:19 PM
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    Manxman in exile
    OP - I have some sympathy with you. JD Sports refers to "maximum protection" but the Nike site says "lightweight protection". I don't think these are the same thing. But is that a mis-description?


    Perhaps not because your own link to JD site says something like "More a lifestyle shoe rather than something you would wear on the court." That's the problem you have.


    I'd look in local sports shops where you can at least try the shoes on, or ask others at the gym (eg one of the personal trainers - I'm sure they'd be happy to advise).
    • Manxman in exile
    • By Manxman in exile 13th Sep 17, 7:29 PM
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    Manxman in exile
    Reebok ones are very comfy/supportive but flat soled and not really good for running etc
    Originally posted by custardy

    I think that's the problem for OP. Basketball needs a wide flat soled shoe for stability but more of a curved last for running.
    • Cpu2007
    • By Cpu2007 14th Sep 17, 11:22 AM
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    Cpu2007
    I know I bought these trainers because of their styles but the reason wasn't simply the style.
    Matter of fact, I tend to buy trainers that can be used at the gym as well as worn casually so that I don't need two pair of trainers.
    I had trainers with similar minimalist look from nike but they were discontinued and I found these trainers to be a good combination of style and sport comfort.
    I should have been more careful but again I don't know what else I could have done to test them properly other than relying on the description and past experiences.

    I appreciate the help in terms of what could be done to break into these trainers.
    Will definitely try it.
    • Moneyineptitude
    • By Moneyineptitude 14th Sep 17, 1:36 PM
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    Moneyineptitude
    I tend to buy trainers that can be used at the gym as well as worn casually so that I don't need two pair of trainers.
    Originally posted by Cpu2007
    I wouldn't like to be standing near you in public or training next to you in the gym!
    Your shoes must hum!
    Do you really wear shoes you've worn outdoors in the gym?
    • Cpu2007
    • By Cpu2007 14th Sep 17, 1:41 PM
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    Cpu2007
    I wouldn't like to be standing near you in public or training next to you in the gym!
    Your shoes must hum!
    Do you really wear shoes you've worn outdoors in the gym?
    Originally posted by Moneyineptitude
    You might be thinking that the condition of those shoes might be awful but I look after them and yes they are trainers, the can be used both in the gym and outside.
    • marliepanda
    • By marliepanda 14th Sep 17, 1:50 PM
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    marliepanda
    You might be thinking that the condition of those shoes might be awful but I look after them and yes they are trainers, the can be used both in the gym and outside.
    Originally posted by Cpu2007
    This isn't a slight in any way but you are clearly a casual gym user if you just use your general use trainers in there, so probably don't realise the huge difference between fashion and training shoes. But sorry to say there are huge differences, you've been lucky previously.

    If you look around your local gym I don't imagine you'll see many Nike Jordan's, or converse all star trainers, or those adidas shell toe ones everyone's keen on nowadays.

    You need to get yourself a good supportive shoe designed for working out, not a fashion trainer designed solely to look snazzy.
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