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    • elle may
    • By elle may 12th Sep 17, 12:44 PM
    • 169Posts
    • 90Thanks
    elle may
    essa50 not received
    • #1
    • 12th Sep 17, 12:44 PM
    essa50 not received 12th Sep 17 at 12:44 PM
    Son's essa has been stopped because they did not receive his form in time. Well i did send it in but it has gone missing in the post. I have proof of posting. I phoned up and was advised to put in a mandatory reconsideration and send in the proof but this may take a while. Anyone else had this problem and what was the outcome.
Page 1
    • poppy12345
    • By poppy12345 12th Sep 17, 1:33 PM
    • 1,357 Posts
    • 1,199 Thanks
    poppy12345
    • #2
    • 12th Sep 17, 1:33 PM
    • #2
    • 12th Sep 17, 1:33 PM
    Did you not use recorded delivery (signed for)? Proof of posting doesn't mean it's arrived there. I was adviced in the past to always use recorded delivery and not just proof of posting. I'm not sure what else you can do except wait for the MR decision. Others may have more advice but it's important they recieve that ESA50 within that deadline.
    • epitome
    • By epitome 12th Sep 17, 9:08 PM
    • 2,726 Posts
    • 1,710 Thanks
    epitome
    • #3
    • 12th Sep 17, 9:08 PM
    • #3
    • 12th Sep 17, 9:08 PM
    You do not do a Mandatory Reconsideration for this..... Not yet anyway...

    They will send you a duplicate form, and/or you can pick up a duplicate form from the Jobcentre.

    You fill out the duplicate, on page 2 you put the reasons why the duplicate is being returned after the dead line....
    You phone ESA or the Jobcentre and ask them to make you an appointment at the jobcentre for "scanning ESA50" You go to jobcentre appointment and it is scanned to ESA Benefit Centre.....
    Whereupon it will go to a Decision Maker, you wait for the decision, phone up after 1 week for an update.


    **if you do a Man Recon now, they have not got your ESA50 so they CANNOT POSSIBLY overturn the decision. They can only overturn it when they have the ESA50, and if they do not overturn it once they have the ESA50...then that is when you make a Man Recon request.

    The best advice is also as well as doing all the above, is to also make a new claim now from the date the previous pne was closed, while you wait for the decision to be made. If the decision is not overturned you will have already made a new claim and you will be in a better position to move forward. - up to you. If the decision is overturned the new claim that you made will be ignored and you will be back on the original claim.
    • elle may
    • By elle may 13th Sep 17, 12:22 AM
    • 169 Posts
    • 90 Thanks
    elle may
    • #4
    • 13th Sep 17, 12:22 AM
    • #4
    • 13th Sep 17, 12:22 AM
    You do not do a Mandatory Reconsideration for this..... Not yet anyway...

    They will send you a duplicate form, and/or you can pick up a duplicate form from the Jobcentre.

    You fill out the duplicate, on page 2 you put the reasons why the duplicate is being returned after the dead line....
    You phone ESA or the Jobcentre and ask them to make you an appointment at the jobcentre for "scanning ESA50" You go to jobcentre appointment and it is scanned to ESA Benefit Centre.....
    Whereupon it will go to a Decision Maker, you wait for the decision, phone up after 1 week for an update.


    **if you do a Man Recon now, they have not got your ESA50 so they CANNOT POSSIBLY overturn the decision. They can only overturn it when they have the ESA50, and if they do not overturn it once they have the ESA50...then that is when you make a Man Recon request.

    The best advice is also as well as doing all the above, is to also make a new claim now from the date the previous pne was closed, while you wait for the decision to be made. If the decision is not overturned you will have already made a new claim and you will be in a better position to move forward. - up to you. If the decision is overturned the new claim that you made will be ignored and you will be back on the original claim.
    Originally posted by epitome
    I was told to put in for MR by essa and i did, went to cab and said the same and to put in for jobseeker's allowance .not done that yet. Phoned essa again not yet received mr letter. put onto another person who checked if they had got the essa 50 form, still not received. They did not say they would send another form to fill in .I have been told by both essa and job centre this, so i just followed their advice, don't know what to do now for the best should i just wait as cab said for MR decision and claim JSA for son.
    • tazwhoever
    • By tazwhoever 13th Sep 17, 1:02 AM
    • 743 Posts
    • 190 Thanks
    tazwhoever
    • #5
    • 13th Sep 17, 1:02 AM
    • #5
    • 13th Sep 17, 1:02 AM
    From experience, use only special delivery. It has proof of posting and a signature when delivered. Recorded delivery should get signature when delivered but at times it goes with normal mail and sometimes doesn't get signature.
    • epitome
    • By epitome 13th Sep 17, 8:36 PM
    • 2,726 Posts
    • 1,710 Thanks
    epitome
    • #6
    • 13th Sep 17, 8:36 PM
    • #6
    • 13th Sep 17, 8:36 PM
    I was told to put in for MR by essa and i did, went to cab and said the same and to put in for jobseeker's allowance .not done that yet. Phoned essa again not yet received mr letter. put onto another person who checked if they had got the essa 50 form, still not received. They did not say they would send another form to fill in .I have been told by both essa and job centre this, so i just followed their advice, don't know what to do now for the best should i just wait as cab said for MR decision and claim JSA for son.
    Originally posted by elle may
    Trust me, I know what I am talking about. Ignore everything you have been told so far.... If they have not got your ESA50 they cannot overturn the decision on MR.

    You MUST send in an ESA50 that they recieve, this usually means <in your circumstances> sending in a duplicate ASAP by jobcentre appointment to have it scanned. They must also have your reasons for late ESA50, this is usually written onto the duplicate ESA50.... Your alternative is to wait for your existing ESA50 to be received by CHDA, CHDA sends it to DWP, and then they must have your reasons for lateness given over the phone.... The first option (a duplicate scanned) is the quickest way to get this resolved.

    As I also said you should make a new claim to ESA from the date it was disallowed, while you wait for your ESA50 to be recieved & then a decision to be made, and *after that* you can do an MR if you need to.

    Your new claim to ESA will be ignored if they allow good cause for the late ESA50. But if they do not allow good cause for the late ESA50 then your new claim to ESA will be paid from the date the ESA50 was eventually received.

    As an aside, did they take the Man Recon over the phone from you?..I bet they didn't....but they should have done, if they were advising you that was your next course of action....any talk of "it must be in writing" is bull.

    As another aside, when did you post it? Have you checked with CHDA 0800 2 888777 if has been received (late), and forwarded to the DWP?
    Last edited by epitome; 13-09-2017 at 9:13 PM.
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