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  • FIRST POST
    • littlerock
    • By littlerock 11th Sep 17, 1:40 PM
    • 1,141Posts
    • 177Thanks
    littlerock
    Upgraded software, hardware fail, need to reinstall software but no disk
    • #1
    • 11th Sep 17, 1:40 PM
    Upgraded software, hardware fail, need to reinstall software but no disk 11th Sep 17 at 1:40 PM
    OK OH has been having problems with his PC recently. Now been repaired and basic OS, Office etc reinstalled but not the rest of the software. He has just realised it had a copy of Corel-Draw which he upgraded around three years ago, online. He has been using it for a long time and it is some years since he needed a disk to do this, he just supplied his user number and paid the upgrade fee. Now he needs to reinstall it, and the original installation disk is years out of date.

    What happens when you are running upgraded software and have to replace your pc but no longer have an installation disk for the original software, or it is out of date?
Page 1
    • AndyPix
    • By AndyPix 11th Sep 17, 2:19 PM
    • 2,695 Posts
    • 1,825 Thanks
    AndyPix
    • #2
    • 11th Sep 17, 2:19 PM
    • #2
    • 11th Sep 17, 2:19 PM
    You contact the company who you pay the upgrade fee to ..who should provide you with a link to download the media


    Andy
    Running with scissors since 1978
    • Heedtheadvice
    • By Heedtheadvice 11th Sep 17, 2:44 PM
    • 519 Posts
    • 245 Thanks
    Heedtheadvice
    • #3
    • 11th Sep 17, 2:44 PM
    • #3
    • 11th Sep 17, 2:44 PM
    Another case of ' oh dear I now wish I had backed up'?

    Would have resolved this, like many other issues, easily!

    Doors, bolted, horses, closing,after, the, has........
    • littlerock
    • By littlerock 11th Sep 17, 2:54 PM
    • 1,141 Posts
    • 177 Thanks
    littlerock
    • #4
    • 11th Sep 17, 2:54 PM
    • #4
    • 11th Sep 17, 2:54 PM
    Yes but in case of OH you can take a horse to water etc.....

    only problem is there has been another release since he purchased the last upgrade and they may not want to sell him an earlier version.....
    • JJ Egan
    • By JJ Egan 11th Sep 17, 3:03 PM
    • 9,609 Posts
    • 3,927 Thanks
    JJ Egan
    • #5
    • 11th Sep 17, 3:03 PM
    • #5
    • 11th Sep 17, 3:03 PM
    If you have a license key then try ebay etc for a copy .
    • AndyPix
    • By AndyPix 11th Sep 17, 3:17 PM
    • 2,695 Posts
    • 1,825 Thanks
    AndyPix
    • #6
    • 11th Sep 17, 3:17 PM
    • #6
    • 11th Sep 17, 3:17 PM
    they may not want to sell him an earlier version.....
    Originally posted by littlerock

    They are not selling him anything.
    They are providing installation media for software that they already license to you


    Just call them, they will provide it.


    Just for info, a backup would have been no use for this circumstance.
    You cant back up installed programs, you still need the installation media (unless you clone the disk)
    Running with scissors since 1978
    • WAYT
    • By WAYT 11th Sep 17, 4:17 PM
    • 691 Posts
    • 300 Thanks
    WAYT
    • #7
    • 11th Sep 17, 4:17 PM
    • #7
    • 11th Sep 17, 4:17 PM
    Which version? http://www.coreldraw.com/en/pages/history/
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