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  • FIRST POST
    • Uglymug
    • By Uglymug 11th Sep 17, 11:52 AM
    • 130Posts
    • 70Thanks
    Uglymug
    WELL DONE Ebay - Your eBay account has been restricted
    • #1
    • 11th Sep 17, 11:52 AM
    WELL DONE Ebay - Your eBay account has been restricted 11th Sep 17 at 11:52 AM
    Just a Rant about Ebay's policy.
    I've been banned from Ebay for 7 days, for in Ebays opinion, attempting to buy or sell outside of eBay.
    I was selling an item at buy it now for £3.99 with £2.90 postage or free local pick-up.
    I received a message about local pick up with the most obvious question asking where I was. Unfortunately I replied with my address. I also stated "If still interested Please purchase through Ebay as cash offers at the door will NOT be accepted". This was not good enough for Ebay and has resulted in them deciding I was attempting to defraud them of their 40p commission.
    I have 100% feedback and always try to be as helpful as possible to any enquires re anything I'm selling, for this Ebay have penalised me, I had no intention of defrauding them.
    Apparently your not supposed to tell anyone where you are if they enquire about local pick up.
    If I had sold this item it would have cost £2.90 to post, Ebay fees of 69p, paypal fees of 28p leaving me with about £3.00 profit.
    It's just not worth the stress and hassle, next time I'll just bin the item.
    End of Rant.
    Last edited by Uglymug; 11-09-2017 at 11:56 AM.
Page 1
    • theonlywayisup
    • By theonlywayisup 11th Sep 17, 12:20 PM
    • 11,187 Posts
    • 7,490 Thanks
    theonlywayisup
    • #2
    • 11th Sep 17, 12:20 PM
    • #2
    • 11th Sep 17, 12:20 PM
    Yep, it's a silly policy and there doesn't seem to be any common sense with it.
    • soolin
    • By soolin 11th Sep 17, 1:35 PM
    • 59,471 Posts
    • 42,177 Thanks
    soolin
    • #3
    • 11th Sep 17, 1:35 PM
    • #3
    • 11th Sep 17, 1:35 PM
    You are not the first and you will certainly not be the last to,fall foul of this draconian interpretation of selling outside eBay. I got a warning, no restriction or ban though on Jan 1st as someone sent me a message basically saying if they bought something could they collect it the same day. I just said yes that was fine, i would take the immediate payment required off so they could buy and then I'd send my full address- and at that point just gave part of my address, just enough so buyer knew how far they would have to travel.

    If you look at the community boards people are being restricted and suspended on a daily basis , some on some very tenuous grounds, apparently even sending your address details after auction ends is enough to get a warning on eBay. If people don't believe me, go read some of the community board posts yourself. It seems that eBay don't even read the messages, nor make sure the sale has already occurred, and just react when any address appears to be exchanged.

    The absolute worst thing though is that some sellers have been restricted when buyers have emailed them via eBay to make a deal , even though we as sellers can't stop buyers sending messages. On one of the other forums I read there is even a discussion about whether not sellers should block all buyers from messaging, just in case.
    I'm the Board Guide for the Ebay Board , Charities Board , Dosh & Disability , Up Your Income and the Local MoneySaving-England board which means I volunteer to help get your forum questions answered and keep the forum running smoothly. However, do remember, board guides don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com
    New to Forum? Guide
    • Uglymug
    • By Uglymug 11th Sep 17, 1:39 PM
    • 130 Posts
    • 70 Thanks
    Uglymug
    • #4
    • 11th Sep 17, 1:39 PM
    • #4
    • 11th Sep 17, 1:39 PM
    It seems to avoid any future problems I must NOT offer local pickup.
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