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  • FIRST POST
    • charlies_mum
    • By charlies_mum 11th Sep 17, 9:09 AM
    • 6,775Posts
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    charlies_mum
    New eBay seller hub
    • #1
    • 11th Sep 17, 9:09 AM
    New eBay seller hub 11th Sep 17 at 9:09 AM
    Is anyone using this yet ? I have switched over on one account and find it useful as my items are new and repeat sellers and it tells me when I need to restock and my underperforming items etc

    However, when I click on my sold items for September, it says I have sold 10 items when I know I have sold over 100

    Am I doing something wrong or is it yet another eBay glitch ?
    You're only young once, but you can be immature forever
Page 1
    • soolin
    • By soolin 11th Sep 17, 9:35 AM
    • 59,453 Posts
    • 42,166 Thanks
    soolin
    • #2
    • 11th Sep 17, 9:35 AM
    • #2
    • 11th Sep 17, 9:35 AM
    Is anyone using this yet ? I have switched over on one account and find it useful as my items are new and repeat sellers and it tells me when I need to restock and my underperforming items etc

    However, when I click on my sold items for September, it says I have sold 10 items when I know I have sold over 100

    Am I doing something wrong or is it yet another eBay glitch ?
    Originally posted by charlies_mum
    The system is peculiar, I get the same issue when I click to see items needing dispatch- it says I have say 20 items to post, yet when I click it only shows me 6 or 7. I find I have to go into the print labels screen to see all my sales.

    I also find the unsolds a right nonsense, they are mixed between relisted and not relisted- and sometimes show as both- I mentioned it on another thread- but whilst relisted items also show at the top of the list as not relisted I think a lot of sellers will end up with defects for duplicate items. I tried deleting all my relisted items from the list, and they all came back again. Then I reordered them to show the in relisted ones first, but the re ordering doesn't hold and they all just get random again in duplicate or triplicate.
    I'm the Board Guide for the Ebay Board , Charities Board , Dosh & Disability , Up Your Income and the Local MoneySaving-England board which means I volunteer to help get your forum questions answered and keep the forum running smoothly. However, do remember, board guides don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com
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    • ballisticbrian
    • By ballisticbrian 11th Sep 17, 8:16 PM
    • 3,144 Posts
    • 1,810 Thanks
    ballisticbrian
    • #3
    • 11th Sep 17, 8:16 PM
    • #3
    • 11th Sep 17, 8:16 PM
    Damn - some accounts are being forced over to it.
    Warning: any unnecessary disclaimers appearing under my posts do not bear any connection with reality, either intended, accidental or otherwise. Your statutory rights are not affected.
    • theonlywayisup
    • By theonlywayisup 11th Sep 17, 8:19 PM
    • 11,175 Posts
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    theonlywayisup
    • #4
    • 11th Sep 17, 8:19 PM
    • #4
    • 11th Sep 17, 8:19 PM
    You can opt out. I have to keep doing it though!!
    • goodfella66
    • By goodfella66 12th Sep 17, 5:56 AM
    • 247 Posts
    • 104 Thanks
    goodfella66
    • #5
    • 12th Sep 17, 5:56 AM
    • #5
    • 12th Sep 17, 5:56 AM
    I got changed over once but didn't like the way the pictures were showing in the "items to be posted" list. I print that out each day and the pictures were doubling the amount of paper used and there didn't appear anyway of turning them off or on (as there is now), so I had to revert back to the old style.
    • ailey
    • By ailey 12th Sep 17, 9:32 PM
    • 1,512 Posts
    • 1,651 Thanks
    ailey
    • #6
    • 12th Sep 17, 9:32 PM
    • #6
    • 12th Sep 17, 9:32 PM
    When they first brought this in, I just hated it and reverted back to the system I knew. I can't see the point of this changeover as it's certainly not better than what we're used to where everything is plain, simple and clear. If it's not broke, don't 'fix' it as they say.

    I noticed my account changed over again to the new 'seller hub' but I can't find how to change it back this time. Can anyone help please? Many thanks in advance.
    "For beautiful eyes, look for the good in others; for beautiful lips, speak only words of kindness; and for poise, walk with the knowledge that you are never alone."
    • forgotmyname
    • By forgotmyname 12th Sep 17, 10:18 PM
    • 26,021 Posts
    • 10,375 Thanks
    forgotmyname
    • #7
    • 12th Sep 17, 10:18 PM
    • #7
    • 12th Sep 17, 10:18 PM
    Thats the problem with a lot of websites and software in general, they just keep updating stuff for the sake of it.

    With my phone i now set everything up to suit my needs and thats it, never update anything ever again.

    Got fed up of windows 10 saying do not turn your computer off when i needed it to reboot quickly so blocked updates.

    And youtube recently. Undone all my hard work blocking it with uBlock Origin. Now reblocked again.

    The update just seemed to duplicate what was already there except it took up far more space. Large gaps between everything.

    Why do i need a link to my subs when my subs are right there under the link? Why do i need a home button when the logo above does the same thing? etc etc etc....

    Blocking all the junk annoyed me that much i was on the verge or just not using youtube.

    And back to ebay. I have done the same with that.. collections? not here.
    Adverts? gone. You may also like? Gone.
    Punctuation, Spelling and Grammar will be used sparingly. Due to rising costs of inflation.

    My contribution to MSE. Other contributions will only be used if they cost me nothing.

    Due to me being a tight git.
    • theonlywayisup
    • By theonlywayisup 13th Sep 17, 8:31 AM
    • 11,175 Posts
    • 7,485 Thanks
    theonlywayisup
    • #8
    • 13th Sep 17, 8:31 AM
    • #8
    • 13th Sep 17, 8:31 AM
    When they first brought this in, I just hated it and reverted back to the system I knew. I can't see the point of this changeover as it's certainly not better than what we're used to where everything is plain, simple and clear. If it's not broke, don't 'fix' it as they say.

    I noticed my account changed over again to the new 'seller hub' but I can't find how to change it back this time. Can anyone help please? Many thanks in advance.
    Originally posted by ailey
    It is a bit long winded now.

    With the "Opt-Out" option gone you must manually remove and restore the selling-manager.

    - On the upper left, click on the "Hi [your name]" and select ACCOUNT SETTINGS
    - Go to SUBSCRIPTIONS
    - Remove the "Seller's Hub" subscription if it is there.
    - Under AVAILABLE SUBSCRIPTIONS, select EBAY SELLING MANAGER
    - Select the FREE version or the PAID version
    Your Ebay selling manager should be restored to the old view.

    If you do not have remove SELLER HUB, then select to remove EBAY SELLING MANAGER. When it is removed go back in to SUBSCRIPTIONS and click to add EBAY SELLING MANAGER, select the free (or paid) versions depending on what you want/were on. Then click through. NOTE that if you select the free version it will ask you to "continue with fees", there are no fees.
    Last edited by theonlywayisup; 13-09-2017 at 12:08 PM.
    • mgdavid
    • By mgdavid 13th Sep 17, 2:24 PM
    • 5,244 Posts
    • 4,426 Thanks
    mgdavid
    • #9
    • 13th Sep 17, 2:24 PM
    • #9
    • 13th Sep 17, 2:24 PM
    When they first brought this in, I just hated it and reverted back to the system I knew. I can't see the point of this changeover as it's certainly not better than what we're used to where everything is plain, simple and clear. If it's not broke, don't 'fix' it as they say.

    I noticed my account changed over again to the new 'seller hub' but I can't find how to change it back this time. Can anyone help please? Many thanks in advance.
    Originally posted by ailey
    Completely agree; haven't seen this before but today my account suddenly has switched to it. My Summary page had a 'dead link' to Selling Activity!!
    Online Chat got me to the new Selling pages - but they're useless for the small / amateur seller.
    When I have time I'll try to switch back as suggested above,
    A salary slave no more.....
    • icefall
    • By icefall 17th Sep 17, 4:43 PM
    • 1,105 Posts
    • 718 Thanks
    icefall
    It is a bit long winded now.

    With the "Opt-Out" option gone you must manually remove and restore the selling-manager.

    - On the upper left, click on the "Hi [your name]" and select ACCOUNT SETTINGS
    - Go to SUBSCRIPTIONS
    - Remove the "Seller's Hub" subscription if it is there.
    - Under AVAILABLE SUBSCRIPTIONS, select EBAY SELLING MANAGER
    - Select the FREE version or the PAID version
    Your Ebay selling manager should be restored to the old view.

    If you do not have remove SELLER HUB, then select to remove EBAY SELLING MANAGER. When it is removed go back in to SUBSCRIPTIONS and click to add EBAY SELLING MANAGER, select the free (or paid) versions depending on what you want/were on. Then click through. NOTE that if you select the free version it will ask you to "continue with fees", there are no fees.
    Originally posted by theonlywayisup
    Ebay suddenly switched my ebay seller hub page over a few days a go with no warning whatsoever and I could not change it back whatever I did.

    I even rang them spoke to this lovely guy who tried his best but only switched my landing page to buying section. He just did not know how to change it said they couldn't! But he was really nice said they were trialling the Seller Hub to some members. So I had given up hope till I decided to check this forum. And this worked brilliantly thanks so much
    Last edited by icefall; 17-09-2017 at 5:02 PM.
    I always wanted to be a procrastinator, never got round to it...
    • theonlywayisup
    • By theonlywayisup 17th Sep 17, 5:35 PM
    • 11,175 Posts
    • 7,485 Thanks
    theonlywayisup
    Glad it worked.

    Hopefully they won't change the way to change it!
    • ballisticbrian
    • By ballisticbrian 26th Sep 17, 1:37 PM
    • 3,144 Posts
    • 1,810 Thanks
    ballisticbrian
    Can't see how to get the buyers post code to appear in the awaiting dispatch section. I think it can't be done. Working from names alone is not good enough, occasionally there are purchases on the same day from people with the same name. So, even though it's only occasional, you have to click into every single sale record to prevent it.
    Warning: any unnecessary disclaimers appearing under my posts do not bear any connection with reality, either intended, accidental or otherwise. Your statutory rights are not affected.
    • m1kjm
    • By m1kjm 26th Sep 17, 8:47 PM
    • 1,139 Posts
    • 2,184 Thanks
    m1kjm
    Briefer workaround:

    Hover mouse on My eBay option and select Summary - Hover on Activity section and Select “Sell”, Bookmark page.
    • A Frayed Knot
    • By A Frayed Knot 27th Sep 17, 10:09 PM
    • 2,128 Posts
    • 9,575 Thanks
    A Frayed Knot
    Tonight, mine changed with no warning. Noticed I had 2 good days selling (for me), and today as they are working on it - nothing sold - coincidence ??
    • qsk
    • By qsk 28th Sep 17, 11:08 AM
    • 242 Posts
    • 129 Thanks
    qsk
    Yes, mine switched over to Hub as well after making a few sales with their £1 fee offer. I followed the great step-by-step from theonlywayisup above and reinstated selling manager. Keep finger crossed that they will not attempt again...
    • mimi1234
    • By mimi1234 28th Sep 17, 12:28 PM
    • 7,349 Posts
    • 64,941 Thanks
    mimi1234
    You can opt out. I have to keep doing it though!!
    Originally posted by theonlywayisup
    How do you opt out please?

    This new interface is doing my head in. I logged in and it was showing me these new things and I just want to go back to how it was. HELP!
    • charlies_mum
    • By charlies_mum 28th Sep 17, 3:24 PM
    • 6,775 Posts
    • 30,207 Thanks
    charlies_mum
    Does anyone know where the contact eBay option is hidden ? I have over 600 listings which contain the logo if the third party site I used to list my items and I now need to remove it and I'm hoping eBay will have a quick way of doing it

    Also, how do you access the sellers discussion boards ? It almost as though eBay are hiding the link


    Edit : Found the Help & Contact link and I've booked a call back. The waiting time is 18 minutes !! I still can't find the discussions boards
    Last edited by charlies_mum; 28-09-2017 at 3:35 PM.
    You're only young once, but you can be immature forever
    • ballisticbrian
    • By ballisticbrian 28th Sep 17, 3:28 PM
    • 3,144 Posts
    • 1,810 Thanks
    ballisticbrian
    charlies mum, try this, go into one of the listings and click "Revise", then on the next page click on the html tab under description. Copy the html line for the company logo you want to remove.
    Go into "Active Listings", click down on "Edit", and "Edit all 600" listings, and you should be able to remove the same line of text in this case your html automatically from all listings.
    Warning: any unnecessary disclaimers appearing under my posts do not bear any connection with reality, either intended, accidental or otherwise. Your statutory rights are not affected.
    • theonlywayisup
    • By theonlywayisup 28th Sep 17, 4:43 PM
    • 11,175 Posts
    • 7,485 Thanks
    theonlywayisup
    How do you opt out please?

    This new interface is doing my head in. I logged in and it was showing me these new things and I just want to go back to how it was. HELP!
    Originally posted by mimi1234
    Post 8.Post 8.
    • theonlywayisup
    • By theonlywayisup 28th Sep 17, 4:44 PM
    • 11,175 Posts
    • 7,485 Thanks
    theonlywayisup
    Does anyone know where the contact eBay option is hidden ? I have over 600 listings which contain the logo if the third party site I used to list my items and I now need to remove it and I'm hoping eBay will have a quick way of doing it

    Also, how do you access the sellers discussion boards ? It almost as though eBay are hiding the link


    Edit : Found the Help & Contact link and I've booked a call back. The waiting time is 18 minutes !! I still can't find the discussions boards
    Originally posted by charlies_mum
    Try this https://community.ebay.co.uk/t5/Discussion-Boards/ct-p/13
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