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  • FIRST POST
    • zerog
    • By zerog 10th Sep 17, 11:17 AM
    • 2,264Posts
    • 760Thanks
    zerog
    barclaycard log in problem
    • #1
    • 10th Sep 17, 11:17 AM
    barclaycard log in problem 10th Sep 17 at 11:17 AM
    Anybody else having problems logging in to barclaycard website? For a few days now.

    I managed to download the app and log in so my account is fine, but don't want to use the app.
Page 1
    • chattychappy
    • By chattychappy 10th Sep 17, 11:44 AM
    • 6,299 Posts
    • 3,298 Thanks
    chattychappy
    • #2
    • 10th Sep 17, 11:44 AM
    • #2
    • 10th Sep 17, 11:44 AM
    I've been using the Barclaycard website for the past few days (and just now) without an issue.

    I'm using Firefox on a couple of different PCs.
    • jonesMUFCforever
    • By jonesMUFCforever 10th Sep 17, 1:01 PM
    • 23,983 Posts
    • 11,290 Thanks
    jonesMUFCforever
    • #3
    • 10th Sep 17, 1:01 PM
    • #3
    • 10th Sep 17, 1:01 PM
    Have logged in today using Chrome with no problems.
    What goes around - comes around
    give lots and you will always receive lots
    • zerog
    • By zerog 11th Sep 17, 10:01 AM
    • 2,264 Posts
    • 760 Thanks
    zerog
    • #4
    • 11th Sep 17, 10:01 AM
    • #4
    • 11th Sep 17, 10:01 AM
    OK thanks guys... this is getting stranger.

    I am able to log in using the 16-digit card number, but not my username.

    I noticed the problem started when the website address recently changed to: https://as2r-cla-bcc4-bcol.barclaycard.co.uk/ecom/as2/initialLogon.do

    I had saved the old address to log in which was https://bcol.barclaycard.co.uk/ecom/as2/initialLogon.do and this now redirects to the above.

    And yes I also clicked through from the home page just in case this does anything (I have an Australian bank account where you are only able to log in to online banking when you click a button from the home page, which opens a new tab to enter your user/pass, AND you keep the home page tab open! If you close the home page tab then it doesn't work)

    Also tried on windows, mac and ipad, several browsers, all with the same result.
    • chattychappy
    • By chattychappy 11th Sep 17, 10:06 AM
    • 6,299 Posts
    • 3,298 Thanks
    chattychappy
    • #5
    • 11th Sep 17, 10:06 AM
    • #5
    • 11th Sep 17, 10:06 AM
    I click on "log on" in the top right of https://www.barclaycard.co.uk/personal

    I use a 9 digit number plus password... The 9 digit number was my "account services ID"
    Last edited by chattychappy; 11-09-2017 at 10:08 AM.
    • HogMan
    • By HogMan 11th Sep 17, 10:11 AM
    • 56 Posts
    • 27 Thanks
    HogMan
    • #6
    • 11th Sep 17, 10:11 AM
    • #6
    • 11th Sep 17, 10:11 AM
    I logged in this morning using my username with no problems (used Firefox)
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