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  • FIRST POST
    • The Wingco
    • By The Wingco 8th Sep 17, 1:33 PM
    • 45Posts
    • 11Thanks
    The Wingco
    Lost Android Roaming Ability
    • #1
    • 8th Sep 17, 1:33 PM
    Lost Android Roaming Ability 8th Sep 17 at 1:33 PM
    Have a Galaxy J3 which I opened up yesterday morning and observed that the Data Roaming button was greyed out, couldn't slide it to 'On'. I suspect the culprit is an overnight software update, but is there any other way that this function could be rendered inoperable, and if so what is the solution? And am I knackered if the reason is a software update (assuming a patch is not downloaded)?
Page 1
    • RumRat
    • By RumRat 8th Sep 17, 1:50 PM
    • 2,482 Posts
    • 1,351 Thanks
    RumRat
    • #2
    • 8th Sep 17, 1:50 PM
    • #2
    • 8th Sep 17, 1:50 PM
    Backup then reset your phone. Of course you tried the switch off, switch on method....
    Drinking Rum before 10am makes you
    A PIRATE
    Not an Alcoholic...!
    • debitcardmayhem
    • By debitcardmayhem 8th Sep 17, 6:21 PM
    • 8,214 Posts
    • 6,184 Thanks
    debitcardmayhem
    • #3
    • 8th Sep 17, 6:21 PM
    • #3
    • 8th Sep 17, 6:21 PM
    Check your settings for mobile network, and try 3g rather than 4g my phone not a galaxy has had similar problems
    • The Wingco
    • By The Wingco 11th Sep 17, 10:53 PM
    • 45 Posts
    • 11 Thanks
    The Wingco
    • #4
    • 11th Sep 17, 10:53 PM
    • #4
    • 11th Sep 17, 10:53 PM
    Was a little wary of Backup/Restore, and went into the full User Manual PDF stored on my laptop. So instead of tapping Settings/Mobile Network/Data Roaming (which brought up a blank), I hit Settings/Data Usage/Mobile Data - and voila! Thanks for your interest.
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