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  • FIRST POST
    • tir21
    • By tir21 7th Sep 17, 3:53 PM
    • 948Posts
    • 181Thanks
    tir21
    could i describe this repair by Shorade as fraudulent?
    • #1
    • 7th Sep 17, 3:53 PM
    could i describe this repair by Shorade as fraudulent? 7th Sep 17 at 3:53 PM
    i want to leave a review describing this company as - 'in my experience' - fraudulent, but dont want to get sued for libel

    they said they would replace a broken headlight washer valve but just glued it into position with resin

    https://ibb.co/gBsg6v

    The MD later admited it was not up to their usual standard and paid for it to be repaired elsewhere
    Last edited by tir21; 07-09-2017 at 3:57 PM.
Page 2
    • tir21
    • By tir21 8th Sep 17, 10:38 AM
    • 948 Posts
    • 181 Thanks
    tir21
    well I've called them fraudulent in my facebook review so we'll see what happens
    • tir21
    • By tir21 8th Sep 17, 10:40 AM
    • 948 Posts
    • 181 Thanks
    tir21
    Exactly. How much?
    Originally posted by AdrianC
    the 2k repair bill for it to have been repaired properly
    • Hermione Granger
    • By Hermione Granger 8th Sep 17, 12:05 PM
    • 743 Posts
    • 1,142 Thanks
    Hermione Granger
    well I've called them fraudulent in my facebook review so we'll see what happens
    Originally posted by tir21

    Well Mr Turner, it's not really very sensible saying that as anyone can now go to Facebook and find out all about you.
    • tir21
    • By tir21 8th Sep 17, 12:21 PM
    • 948 Posts
    • 181 Thanks
    tir21
    Well Mr Turner, it's not really very sensible saying that as anyone can now go to Facebook and find out all about you.
    Originally posted by Hermione Granger
    there is not much of interest to know really
    • tir21
    • By tir21 8th Sep 17, 1:09 PM
    • 948 Posts
    • 181 Thanks
    tir21

    The photo shows a perfectly acceptable repair using plastic welding. This is how they repair car bumpers after accidents and is as strong as the original material and an industry accepted practice.
    Originally posted by angrycrow
    how can you say it was a perfectly acceptable repair without seeing the bumper from the outside? Is it possible you are just a bit cantankerous?
    Last edited by tir21; 08-09-2017 at 1:54 PM.
    • wgl2014
    • By wgl2014 8th Sep 17, 2:06 PM
    • 270 Posts
    • 146 Thanks
    wgl2014
    the 2k repair bill for it to have been repaired properly
    Originally posted by tir21
    But didn't they pay that?

    If they charged you 2k to replace parts and it then transpired they glued the original part together that could be fraudulent but what you have described is nothing like that.
    • tir21
    • By tir21 8th Sep 17, 3:27 PM
    • 948 Posts
    • 181 Thanks
    tir21
    But didn't they pay that?

    If they charged you 2k to replace parts and it then transpired they glued the original part together that could be fraudulent but what you have described is nothing like that.
    Originally posted by wgl2014
    i disagree. i think bodges can be described as fraudulent because it's not doing the job properly. Shorades website says only pefect will do - so how can gluing something that should be bolted to a bracket be described as perfect?
    Last edited by tir21; 08-09-2017 at 3:30 PM.
    • esmerobbo
    • By esmerobbo 8th Sep 17, 3:38 PM
    • 4,654 Posts
    • 6,126 Thanks
    esmerobbo
    i disagree. i think bodges can be describes as fraudulent because it's not doing the job properly. Shorades website says only pefect will do - so how can gluing something that should be bolted to a bracket be described as perfect?
    Originally posted by tir21
    Doing the "job properly" is doing the job to an acceptable standard not returning it to new, unless the car is new.
    Without looking at the whole job it would be difficult to access if it was carried out to an acceptable standard.
    There is nothing wrong with glue as long as it is not unsightly, many cars are glued together these days.
    Who knows who caused the damage but they took responsibility for it and repaired it at their cost, except for the inconvenience of being without your car I cant see why you think you have been treated badly!
    • wgl2014
    • By wgl2014 8th Sep 17, 3:50 PM
    • 270 Posts
    • 146 Thanks
    wgl2014
    i disagree. i think bodges can be described as fraudulent because it's not doing the job properly. Shorades website says only pefect will do - so how can gluing something that should be bolted to a bracket be described as perfect?
    Originally posted by tir21
    Did they tell you they had replaced the parts/ bolted them onto the bracket? If not what you describe may be poor workmanship (or not depending on opinion) but I still don't see where you get fraudulent.

    Fraud implies they have lied to or deceived you in some way. Failing to live up to a slogan on a website falls far short of this.

    Be prepared to back up your claims if the company takes issue with your comments and decides to sue you (In my opinion unlikely, I guess they will be glad you are no longer a customer and have to deal with you).
    • tir21
    • By tir21 8th Sep 17, 4:32 PM
    • 948 Posts
    • 181 Thanks
    tir21
    mgl

    "Did they tell you they had replaced the parts/ bolted them onto the bracket?"

    No - but neither did they tell me the bracket was no longer there - which I see as with holding what is relevant information - if the repair was to be done to a satisfactory standard

    i consider it deception because the MD said the repair was acceptable but when he saw the glue he said it was unacceptable and below their usual standards
    Last edited by tir21; 08-09-2017 at 4:36 PM.
    • Mercdriver
    • By Mercdriver 8th Sep 17, 4:34 PM
    • 1,365 Posts
    • 899 Thanks
    Mercdriver
    "Did they tell you they had replaced the parts/ bolted them onto the bracket?"

    No - but neither did they tell me the bracket was no longer there - which I see as with holding what is relevant information - if the repair was to be done to a satisfactory standard
    Originally posted by tir21
    Doesn't change the fact that being 'incompetent' and being fraudulent are two very different things. One is a criminal offence the other not.
    • tir21
    • By tir21 8th Sep 17, 7:04 PM
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    • 181 Thanks
    tir21
    Doesn't change the fact that being 'incompetent' and being fraudulent are two very different things. One is a criminal offence the other not.
    Originally posted by Mercdriver
    incompetence would be doing a bad job due to lack of skill. But to my mind gluing something you know should attach to a bracket - goes beyond incompetence - because it is an actual decision to do something incorrectly

    I would suggest the washer cover could never be aligned correctly because the valve is supposed to attach to a bracket. Without the bracket being in situ it will always be a guestimate - ie a bodge

    I knew there was something wrong with the cover alignment and thats why I took it back to shorade multiple times for them to improve it. After two attempts I knew there was still something wrong and thats why I took it to chartwells
    Last edited by tir21; 08-09-2017 at 7:12 PM.
    • BeenThroughItAll
    • By BeenThroughItAll 8th Sep 17, 7:18 PM
    • 4,406 Posts
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    BeenThroughItAll
    Right, since you're clearly not getting the many hints:

    THIS IS NOT FRAUD.

    OK?
    • docmatt
    • By docmatt 8th Sep 17, 7:30 PM
    • 745 Posts
    • 367 Thanks
    docmatt
    Shorades repair all the high end cars, lambos, ferraris and do all of porsche Sutton Coldfield and Birmingham repairs.

    When I saw this thread and about how you were really unimpressed with the bit of plastic glue on the headlight, I assumed you were being picky cause it's a 90k motor.

    It's a Skoda.
    • tir21
    • By tir21 8th Sep 17, 8:36 PM
    • 948 Posts
    • 181 Thanks
    tir21
    Right, since you're clearly not getting the many hints:

    THIS IS NOT FRAUD.

    OK?
    Originally posted by BeenThroughItAll
    so deception is not fraud?
    • tir21
    • By tir21 8th Sep 17, 8:51 PM
    • 948 Posts
    • 181 Thanks
    tir21
    Shorades repair all the high end cars, lambos, ferraris and do all of porsche Sutton Coldfield and Birmingham repairs.

    When I saw this thread and about how you were really unimpressed with the bit of plastic glue on the headlight, I assumed you were being picky cause it's a 90k motor.

    It's a Skoda.
    Originally posted by docmatt
    that's why I'm surprised they bumped it and then deceived me in the repair they carried out

    PS on my wage it is the equivalent of a 90k motor
    Last edited by tir21; 08-09-2017 at 8:54 PM.
    • BeenThroughItAll
    • By BeenThroughItAll 8th Sep 17, 8:55 PM
    • 4,406 Posts
    • 3,775 Thanks
    BeenThroughItAll
    so deception is not fraud?
    Originally posted by tir21
    You haven't been defrauded OF anything. It's a simple enough word to understand the meaning of.
    • tir21
    • By tir21 8th Sep 17, 8:57 PM
    • 948 Posts
    • 181 Thanks
    tir21
    You haven't been defrauded OF anything. It's a simple enough word to understand the meaning of.
    Originally posted by BeenThroughItAll
    fraud:
    "wrongful or criminal deception intended to result in financial or personal gain"

    it would have cost more to do the job correctly so they bodged it - and attemted to hide that fact
    Last edited by tir21; 08-09-2017 at 8:59 PM.
    • BeenThroughItAll
    • By BeenThroughItAll 8th Sep 17, 8:58 PM
    • 4,406 Posts
    • 3,775 Thanks
    BeenThroughItAll
    fraud:
    "wrongful or criminal deception intended to result in financial or personal gain"
    Originally posted by tir21
    And how have they gained financially or personally out of a repair you've said over and over again they were doing FOR FREE?
    • BeenThroughItAll
    • By BeenThroughItAll 8th Sep 17, 9:07 PM
    • 4,406 Posts
    • 3,775 Thanks
    BeenThroughItAll
    fraud:
    "wrongful or criminal deception intended to result in financial or personal gain"

    it would have cost more to do the job correctly so they bodged it - and attemted to hide that fact
    Originally posted by tir21
    (Text removed by MSE Forum Team)

    They didn't make any money from this bodge, all they did was avoid spending it. That's not the same thing. It's called minimising your losses. That is NOT FRAUD. That is called 'business'.

    I'm out.
    Last edited by MSE ForumTeam3; 09-09-2017 at 8:52 AM. Reason: Personal abuse
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