Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@. Skimlinks & other affiliated links are turned on

Search
  • FIRST POST
    • paul2louise
    • By paul2louise 6th Sep 17, 6:16 PM
    • 1,696Posts
    • 662Thanks
    paul2louise
    0 WOW
    Toy r us gift card no credit
    • #1
    • 6th Sep 17, 6:16 PM
    0 WOW
    Toy r us gift card no credit 6th Sep 17 at 6:16 PM
    My son was given a gift card from toy r us a few months ago. I had ordered a scooter for his birthday and it was damaged. As goodwill and to cover the return trip of petrol they gave me a gift card. I took him shopping today and went to use the gift card but was told the balance was zero. Is there any way you can check the use of a gift card or when credit is applied. I suspect that it wasnt activated but as its a few months ago i dont suppose i have much hope.
    Thanks
Page 1
    • Chris25
    • By Chris25 11th Sep 17, 8:04 AM
    • 12,722 Posts
    • 12,464 Thanks
    Chris25
    • #2
    • 11th Sep 17, 8:04 AM
    • #2
    • 11th Sep 17, 8:04 AM
    Who gave the card, was it the manager of a store or Head Office? Try to speak to whoever was responsible for issuing it.

    Or speak to their Customer Services - there must be some history if the card has been used - and whether it was activated.

    I'm assuming you either didn't get, or have lost, a paper receipt showing the value?

    I don't think it matters if the gift card was given a few months ago, even if you didn't buy it or receive it as a present but was given to you as part compensation - I should have thought that most store gift cards have at least a year's credit on.
    • paul2louise
    • By paul2louise 11th Sep 17, 1:47 PM
    • 1,696 Posts
    • 662 Thanks
    paul2louise
    • #3
    • 11th Sep 17, 1:47 PM
    • #3
    • 11th Sep 17, 1:47 PM
    Who gave the card, was it the manager of a store or Head Office? Try to speak to whoever was responsible for issuing it.

    Or speak to their Customer Services - there must be some history if the card has been used - and whether it was activated.

    I'm assuming you either didn't get, or have lost, a paper receipt showing the value?

    I don't think it matters if the gift card was given a few months ago, even if you didn't buy it or receive it as a present but was given to you as part compensation - I should have thought that most store gift cards have at least a year's credit on.
    Originally posted by Chris25
    I managed to get thro to a nice lady who said there was 29.99 still on the card but there was a glitch on it and she needed to sort that out. She did phone me back and said it was all sorted. They had a full history of when the card was issued and what uses plus any balance checks. So hopefully not have any problems next time. Pity tho i wanted to use the card. I didnt push it on that fact i had paid in cash. Just means i will have to take my son shopping again soon. He doesnt really need any more toys
    • Chris25
    • By Chris25 11th Sep 17, 4:39 PM
    • 12,722 Posts
    • 12,464 Thanks
    Chris25
    • #4
    • 11th Sep 17, 4:39 PM
    • #4
    • 11th Sep 17, 4:39 PM
    ah, at least you got some sort of satisfaction -#I suppose it could be used for Christmas? sorry to mention it
    • paul2louise
    • By paul2louise 11th Sep 17, 8:49 PM
    • 1,696 Posts
    • 662 Thanks
    paul2louise
    • #5
    • 11th Sep 17, 8:49 PM
    • #5
    • 11th Sep 17, 8:49 PM
    Yes i think we might have to be a bit sneaky and get santa to go to toy r us and find out what he might want.
    • paul2louise
    • By paul2louise 18th Sep 17, 6:43 PM
    • 1,696 Posts
    • 662 Thanks
    paul2louise
    • #6
    • 18th Sep 17, 6:43 PM
    • #6
    • 18th Sep 17, 6:43 PM
    ah, at least you got some sort of satisfaction -#I suppose it could be used for Christmas? sorry to mention it
    Originally posted by Chris25
    Having read some of the scary rumours will they still be in business by christmas.
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

742Posts Today

6,165Users online

Martin's Twitter
  • RT @TfLTravelAlerts: Oxford Circus and Bond Street stations now both reopened and all trains are stopping normally.

  • RT @metpoliceuk: We have not located any trace of suspects, evidence of shots fired or casualties. Officers still on scene. If you are in a?

  • My hopes and prayers are that this turns out to be nothing. Stay safe.

  • Follow Martin