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  • FIRST POST
    • pixies13
    • By pixies13 6th Sep 17, 4:29 PM
    • 126Posts
    • 1,233Thanks
    pixies13
    advice on claiming a prize
    • #1
    • 6th Sep 17, 4:29 PM
    advice on claiming a prize 6th Sep 17 at 4:29 PM
    I had an email on 12th july saying I had won £100 ticketmaster voucher with Danone Light and free, I returned from holiday and emailed back on 6th August as I still had not recieved it. They said they had sent it out but would cancel the voucher and send a new one. I have emailed another twice as still nothing has arrived, but now they are not answering me. Is there anything I can do ?
Page 1
    • mjm3346
    • By mjm3346 6th Sep 17, 5:40 PM
    • 35,198 Posts
    • 230,060 Thanks
    mjm3346
    • #2
    • 6th Sep 17, 5:40 PM
    • #2
    • 6th Sep 17, 5:40 PM
    There is the ASA who if nothing else can (eventually) tell them off, they seem to be very slow at the moment

    https://www.asa.org.uk/make-a-complaint.html



    If it was the one promoted by ASDA it may be worth giving them a (polite) prod on social media

    https://www.facebook.com/pg/Asda/posts/?ref=page_internal

    https://twitter.com/asda
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