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  • FIRST POST
    • ajp6by9
    • By ajp6by9 6th Sep 17, 10:27 AM
    • 2Posts
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    ajp6by9
    Fixed and confused
    • #1
    • 6th Sep 17, 10:27 AM
    Fixed and confused 6th Sep 17 at 10:27 AM
    First post, so if someone has already asked this, just redirect me...

    I'm looking to change gas/electric supplier. I found "Toto Energy", which is headed as "Renewable - Fixed for 12 months" but which contains in the following text: "Though the deal is for a set period, your rates aren't fixed - they can go up (or down) in line with the standard tariff."

    My question: Is it fixed or not?
Page 1
    • trickytree1963
    • By trickytree1963 6th Sep 17, 10:35 AM
    • 181 Posts
    • 105 Thanks
    trickytree1963
    • #2
    • 6th Sep 17, 10:35 AM
    • #2
    • 6th Sep 17, 10:35 AM
    When I go on their site it only offers me two Variable tariffs, TOTO Smart Discount Variable Saver and TOTO Evergreen Saver?
    • ajp6by9
    • By ajp6by9 6th Sep 17, 10:58 AM
    • 2 Posts
    • 0 Thanks
    ajp6by9
    • #3
    • 6th Sep 17, 10:58 AM
    • #3
    • 6th Sep 17, 10:58 AM
    Update: I gave up on Toto, but went for "Green Network Energy". Small problem - during the process, the tariff was listed as "Fixed monthly rolling". I had no idea what this meant, and a call to GNE found that they had no idea either! I think it means that the direct debit can change as your actual energy usage will be different from the projections.
    Somewhere on Martin's site, he says that people find switching confusing. I'm not surprised if his own site misleads...
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