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  • FIRST POST
    • LKRDN_Morgan
    • By LKRDN_Morgan 6th Sep 17, 8:41 AM
    • 272Posts
    • 814Thanks
    LKRDN_Morgan
    End of tenancy cleaning dispute
    • #1
    • 6th Sep 17, 8:41 AM
    End of tenancy cleaning dispute 6th Sep 17 at 8:41 AM
    Does anyone know if a letting agent can insist on professional carpet cleaning at the end of a tenancy (this is written in the contract) when it wasn't done at the start of the tenancy?

    Having a deposit dispute but not sure whether to keep arguing the point if I'm not going to get anywhere
Page 1
    • LKRDN_Morgan
    • By LKRDN_Morgan 6th Sep 17, 8:43 AM
    • 272 Posts
    • 814 Thanks
    LKRDN_Morgan
    • #2
    • 6th Sep 17, 8:43 AM
    • #2
    • 6th Sep 17, 8:43 AM
    Just to add I did get the carpets professionally cleaned but because I didn't use the letting agents approved cleaners they're saying I need to pay for it again
    • Guest101
    • By Guest101 6th Sep 17, 9:41 AM
    • 15,143 Posts
    • 14,757 Thanks
    Guest101
    • #3
    • 6th Sep 17, 9:41 AM
    • #3
    • 6th Sep 17, 9:41 AM
    No, such clauses are invalid.
    • LKRDN_Morgan
    • By LKRDN_Morgan 6th Sep 17, 10:17 AM
    • 272 Posts
    • 814 Thanks
    LKRDN_Morgan
    • #4
    • 6th Sep 17, 10:17 AM
    • #4
    • 6th Sep 17, 10:17 AM
    Thanks. Just so I can clarify and get the wording right in my reply it's because the property only has to be returned in the same condition it was found in (or better)

    The fact it was written in the tenancy agreement is invalid for the above reason?
    • Guest101
    • By Guest101 6th Sep 17, 10:21 AM
    • 15,143 Posts
    • 14,757 Thanks
    Guest101
    • #5
    • 6th Sep 17, 10:21 AM
    • #5
    • 6th Sep 17, 10:21 AM
    Thanks. Just so I can clarify and get the wording right in my reply it's because the property only has to be returned in the same condition it was found in (or better)

    The fact it was written in the tenancy agreement is invalid for the above reason?
    Originally posted by LKRDN_Morgan


    Reply to who? Don't waste your time. Go direct to the deposit scheme?
    • saajan_12
    • By saajan_12 6th Sep 17, 10:28 AM
    • 780 Posts
    • 520 Thanks
    saajan_12
    • #6
    • 6th Sep 17, 10:28 AM
    • #6
    • 6th Sep 17, 10:28 AM
    Even if the clause was enforceable (it isn't) the LL can only claim their LOSS as a result of the 'breach of the clause'. Assuming the carpets were cleaned properly, the LL has suffered ZERO loss.

    Write a letter requesting the full deposit back (or less any other deductions that are valid) within 14 days. If this is not forthcoming, then dispute the deposit with the scheme.
    • G_M
    • By G_M 6th Sep 17, 2:03 PM
    • 41,106 Posts
    • 47,249 Thanks
    G_M
    • #7
    • 6th Sep 17, 2:03 PM
    • #7
    • 6th Sep 17, 2:03 PM
    As saajan_12 says but I wouldn't give 14 days.

    It's not a LBA prior to ccourt action. 5 working days is adequate for them to comply /respond. Then raise a dispute:


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