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  • FIRST POST
    • Mr_Singleton
    • By Mr_Singleton 5th Sep 17, 5:00 PM
    • 711Posts
    • 1,514Thanks
    Mr_Singleton
    BT Infinity. What's the catch?
    • #1
    • 5th Sep 17, 5:00 PM
    BT Infinity. What's the catch? 5th Sep 17 at 5:00 PM
    My BT broadband contract is just about to run out. Got a call out of the blue from BT to offer me 52mb Infinity £5/month cheaper than my current standard broadband.

    What's the catch?

    He's just emailed me the details....

    "Infinity deal.
    £26.99 a month, then £49.99 from month 19
    Currently saving you £23 a month off the full price
    FREE activation
    18 month contract

    If you would like to take advantage of this deal, mail me back with your contact number and preference of call back time

    Kind regards"


    Thanks
Page 1
    • iniltous
    • By iniltous 5th Sep 17, 5:53 PM
    • 1,395 Posts
    • 488 Thanks
    iniltous
    • #2
    • 5th Sep 17, 5:53 PM
    • #2
    • 5th Sep 17, 5:53 PM
    Check that it's unlimited Infinity (some offers have a 30Gb limit)
    • Mr_Singleton
    • By Mr_Singleton 5th Sep 17, 6:04 PM
    • 711 Posts
    • 1,514 Thanks
    Mr_Singleton
    • #3
    • 5th Sep 17, 6:04 PM
    • #3
    • 5th Sep 17, 6:04 PM
    Yes, emailed and it is unlimited.

    I'm guessing then I should go for it then?

    Just thought.... are they likely to charge me for the new hub6 and what happens to the old 1?

    Thanks
    Last edited by Mr_Singleton; 05-09-2017 at 7:24 PM.
    • iniltous
    • By iniltous 5th Sep 17, 7:23 PM
    • 1,395 Posts
    • 488 Thanks
    iniltous
    • #4
    • 5th Sep 17, 7:23 PM
    • #4
    • 5th Sep 17, 7:23 PM
    It does seem a good deal, and avoids the ball ache of switching email address if you have a @btinternet.com address , do you still get free access to some BT Sport content if a BT BB customer ?
    Last edited by iniltous; 05-09-2017 at 7:26 PM.
    • lee111s
    • By lee111s 5th Sep 17, 8:36 PM
    • 2,858 Posts
    • 1,946 Thanks
    lee111s
    • #5
    • 5th Sep 17, 8:36 PM
    • #5
    • 5th Sep 17, 8:36 PM
    Looks good.
    • loulou41
    • By loulou41 6th Sep 17, 8:31 AM
    • 2,626 Posts
    • 170 Thanks
    loulou41
    • #6
    • 6th Sep 17, 8:31 AM
    • #6
    • 6th Sep 17, 8:31 AM
    Yes, emailed and it is unlimited.

    I'm guessing then I should go for it then?

    Just thought.... are they likely to charge me for the new hub6 and what happens to the old 1?

    Thanks
    Originally posted by Mr_Singleton
    Very good deal are you already on infinity? Let us know if you have to pay extra may be postage. What hub have you got. Not sure whether you will get the newest hub. Will be interested to know whether you will be charged if you want hub 6.
    • lee111s
    • By lee111s 6th Sep 17, 9:23 AM
    • 2,858 Posts
    • 1,946 Thanks
    lee111s
    • #7
    • 6th Sep 17, 9:23 AM
    • #7
    • 6th Sep 17, 9:23 AM
    The hub 5 is better than the 6 anyway.
    • JJ Egan
    • By JJ Egan 6th Sep 17, 9:26 AM
    • 9,851 Posts
    • 4,057 Thanks
    JJ Egan
    • #8
    • 6th Sep 17, 9:26 AM
    • #8
    • 6th Sep 17, 9:26 AM
    Personally i find better WiFi on HH 6 than 5 .
    • Colin_Maybe
    • By Colin_Maybe 6th Sep 17, 9:38 AM
    • 1,284 Posts
    • 560 Thanks
    Colin_Maybe
    • #9
    • 6th Sep 17, 9:38 AM
    • #9
    • 6th Sep 17, 9:38 AM
    Yes, emailed and it is unlimited.

    I'm guessing then I should go for it then?

    Just thought.... are they likely to charge me for the new hub6 and what happens to the old 1?

    Thanks
    Originally posted by Mr_Singleton
    If they do insist on sending you a new hub make sure you don't have to pay for it. New customers on that package pay the equivalent of just £26.65 allowing for the router cost and the £100 card gift.
    • poppasmurf_bewdley
    • By poppasmurf_bewdley 6th Sep 17, 10:05 AM
    • 5,039 Posts
    • 5,193 Thanks
    poppasmurf_bewdley
    I've just been connected to a BT offer of Infinity 2 for £31.99 a month on an 18 month contract, with a £29 connection fee and £9 router postage. I find the Hub6 much better than the 4 I had previously.

    Sounds like you have a good deal there. But note the free Caller Display and BT Sport are only for 12 months, so make a note to deal with these at the appropriate time.
    "Annual income twenty pounds, annual expenditure nineteen pounds nineteen and six, result happiness. Annual income twenty pounds, annual expenditure twenty pounds nought and six, result misery." Mr Wilkins Micawber in David Copperfield by Charles Dickens.
    • bigdave196
    • By bigdave196 15th Sep 17, 6:38 PM
    • 129 Posts
    • 66 Thanks
    bigdave196
    My BT broadband contract is just about to run out. Got a call out of the blue from BT to offer me 52mb Infinity £5/month cheaper than my current standard broadband.

    What's the catch?

    He's just emailed me the details....

    "Infinity deal.
    £26.99 a month, then £49.99 from month 19
    Currently saving you £23 a month off the full price
    FREE activation
    18 month contract

    If you would like to take advantage of this deal, mail me back with your contact number and preference of call back time

    Kind regards"


    Thanks
    Originally posted by Mr_Singleton
    Hmm, that's interesting, I've just had my renewal email for my Unlimited Infinity 1 through and they want £30.99 a month on an 18 month contract. Phoned them up to see if they could do any better than the Virgin offer of £27 a month for 12 months and the guy said the best he could do was the same £30.99 on a 12 month contract. Clearly they can do better than that then if they're offering you £26.99 a month
    • Mr_Singleton
    • By Mr_Singleton 17th Sep 17, 6:25 PM
    • 711 Posts
    • 1,514 Thanks
    Mr_Singleton
    Clearly they can do better than that then if they're offering you £26.99 a month
    Originally posted by bigdave196
    I strongly suspect that BT's sudden wish to sign people up pronto has everything to do with Hyperoptic turning up offering 100mb on 12 month contracts no data limits for £29/mth.

    I now have 2 hubs is the old one good for anything?
    • jem16
    • By jem16 18th Sep 17, 7:13 PM
    • 18,565 Posts
    • 11,391 Thanks
    jem16
    Hmm, that's interesting, I've just had my renewal email for my Unlimited Infinity 1 through and they want £30.99 a month on an 18 month contract. Phoned them up to see if they could do any better than the Virgin offer of £27 a month for 12 months and the guy said the best he could do was the same £30.99 on a 12 month contract. Clearly they can do better than that then if they're offering you £26.99 a month
    Originally posted by bigdave196
    My renewal offer was £32.48 for 18 months. Wasn't interested in 18 months as free Caller ID is only for 12 months so that puts it out of sync. I didn't bother phoning either as I'm still 2 months from end of minimum contract.
    • afc80
    • By afc80 20th Sep 17, 1:22 PM
    • 278 Posts
    • 174 Thanks
    afc80
    that 26.99 offer was in my offers page online.

    was paying 31.99 with 9 months of my current contract to go

    i took up the 26.99 offer.

    no doubt was a mistake online by BT (on my offers page)

    happy as had no problems whatsoever since switching broadband from sky to bt (apart from the shambolic 1970s customer service)
    • shaggy
    • By shaggy 20th Sep 17, 2:29 PM
    • 884 Posts
    • 167 Thanks
    shaggy
    that's a really good offer. I'm on a similar one, £28.99 for 12 months nd free BT Sport package for 12 months, though but it took a lot of calling up Retentions before I finally got this offer
    • Kite2010
    • By Kite2010 20th Sep 17, 7:12 PM
    • 4,116 Posts
    • 3,505 Thanks
    Kite2010
    I'm hoping for something similar when my current BT Infinity deal runs out in November time.
    • MrsShazbat
    • By MrsShazbat 1st Oct 17, 8:41 PM
    • 473 Posts
    • 2,452 Thanks
    MrsShazbat
    I'm paying £39.49 for Infinity at the moment, having missed an MSE deal they charged me slightly more thatn the deal (can't remember the specifics now) but for the supposedly better Infinity hub which was an upgrade from the Smart hub.... as I write I'm getting 0.6Mbps and am currently engaged in a long and annoying dispute with BT over the appalling service I'm receiving and their inability to deal with it (despite telling me otherwise) so personally I wouldn't touch them with a ten foot pole
    * Xmas 2018 #8 £0 / £365 * (2017 £496.53; 2016 £424.32) * SPCNo.11 #66
    (SPCNo.10 £682.31 * SPCNo.9 £442.64 * inc Quidco to 2/11/17 £249.69) *
    • bristolleedsfan
    • By bristolleedsfan 3rd Oct 17, 7:49 PM
    • 7,460 Posts
    • 9,622 Thanks
    bristolleedsfan
    I New customers on that package pay the equivalent of just £26.65 allowing for the router cost and the £100 card gift.
    Originally posted by Colin_Maybe
    Gift Card currently 125.00 ( has been 200.00) + Quidco 75.00 /TCB 80.00 -Infinity + Calls. - Monthly cost before mentioned discounts is 29.99 a month
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