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  • FIRST POST
    • Pinkzie
    • By Pinkzie 3rd Sep 17, 11:31 AM
    • 139Posts
    • 743Thanks
    Pinkzie
    Really need help (Prize not as stated in a big way)
    • #1
    • 3rd Sep 17, 11:31 AM
    Really need help (Prize not as stated in a big way) 3rd Sep 17 at 11:31 AM
    Thank you to the below
    Last edited by Pinkzie; 03-09-2017 at 1:20 PM. Reason: Good advice!
Page 1
    • One-Eye
    • By One-Eye 3rd Sep 17, 12:19 PM
    • 39,264 Posts
    • 6,188,605 Thanks
    One-Eye
    • #2
    • 3rd Sep 17, 12:19 PM
    • #2
    • 3rd Sep 17, 12:19 PM
    The Daily Star said "The prize is as stated" so get them involved - copy wired@dailystar.co.uk in on all your emails. Say that you feel the prize was deliberately misrepresented by both parties, and you will report the matter to the Advertising Standards Authority if you are not satisfied. Note that the instagram photo was arranged with great care so it is hard to believe it included items that are not part of the prize.

    If satisfactory progress is still not made then go ahead and report both the Daily Star & Fusion Festival to the ASA - it isn't particularly hard to do and many MSEers have done it in the past.

    Good luck.
    • dtumgutmufm
    • By dtumgutmufm 3rd Sep 17, 12:39 PM
    • 3 Posts
    • 290 Thanks
    dtumgutmufm
    • #3
    • 3rd Sep 17, 12:39 PM
    • #3
    • 3rd Sep 17, 12:39 PM
    Be happy you won.
    • Pinkzie
    • By Pinkzie 3rd Sep 17, 12:40 PM
    • 139 Posts
    • 743 Thanks
    Pinkzie
    • #4
    • 3rd Sep 17, 12:40 PM
    • #4
    • 3rd Sep 17, 12:40 PM
    dtumgutmufm - I am very, very happy I won & but still need to get to the bottom of this.
    • toniq
    • By toniq 3rd Sep 17, 12:48 PM
    • 28,048 Posts
    • 582,183 Thanks
    toniq
    • #5
    • 3rd Sep 17, 12:48 PM
    • #5
    • 3rd Sep 17, 12:48 PM
    Be happy you won.
    Originally posted by dtumgutmufm
    She deserves the prize she won, she is not acting ungrateful she just wants what she was told she had won.
    HAPPY HAPPY JOY JOY!! HAPPY HAPPY JOY! HAPPY HAPPY JOY JOY!! HAPPY HAPPY JOY!

    • toniq
    • By toniq 3rd Sep 17, 12:52 PM
    • 28,048 Posts
    • 582,183 Thanks
    toniq
    • #6
    • 3rd Sep 17, 12:52 PM
    • #6
    • 3rd Sep 17, 12:52 PM
    Hi, do as One Eye suggests above contact the Star and state the issue, keep to the issue and include what was in the bag and then a picture of the goodies from insta and include what you think is missing, state the cost of the prize should have been £4000 and £1000 and make it clear that you will involve the ASA to save yourself from further upset and embarrassment if this is not sorted out shortly.

    Make sure when you email the Star you CC the lady you have been emailing with too.


    Good luck
    x
    HAPPY HAPPY JOY JOY!! HAPPY HAPPY JOY! HAPPY HAPPY JOY JOY!! HAPPY HAPPY JOY!

    • Pinkzie
    • By Pinkzie 3rd Sep 17, 12:55 PM
    • 139 Posts
    • 743 Thanks
    Pinkzie
    • #7
    • 3rd Sep 17, 12:55 PM
    • #7
    • 3rd Sep 17, 12:55 PM
    Thanks Toniq - That's exactly it. I may not have stated it in this post, but I have been very thankful from the moment I won and have expressed this quite a lot to the lady, but that doesn't mean I'm not going to question this. I think the vast majority would
    • mansey
    • By mansey 3rd Sep 17, 1:16 PM
    • 3,323 Posts
    • 11,504 Thanks
    mansey
    • #8
    • 3rd Sep 17, 1:16 PM
    • #8
    • 3rd Sep 17, 1:16 PM
    she deserves the prize she won, she is not acting ungrateful she just wants what she was told she had won.
    Originally posted by toniq
    ^^^^ this!!!!^^^^
    “I'd rather laugh with the sinners than cry with the saints.”
    ― Billy Joel
    • Pinkzie
    • By Pinkzie 3rd Sep 17, 1:26 PM
    • 139 Posts
    • 743 Thanks
    Pinkzie
    • #9
    • 3rd Sep 17, 1:26 PM
    • #9
    • 3rd Sep 17, 1:26 PM
    mjm3346 - You are a star! Thank you for that. I have removed main post to be safe. I have received some great advice and will see how things unfold
    • Pinkzie
    • By Pinkzie 3rd Sep 17, 1:34 PM
    • 139 Posts
    • 743 Thanks
    Pinkzie
    I have a result - Will update soon!
    • bella165
    • By bella165 6th Sep 17, 4:54 PM
    • 12,743 Posts
    • 349,007 Thanks
    bella165
    I have a result - Will update soon!
    Originally posted by Pinkzie
    any news yet
    Replies to posts are always welcome, if they are done in the correct manner. If I have made a mistake in the post, I am human, tell me nicely and it will be corrected. If your reply cannot be nice, has an underlying issue, or you believe that you are God, please post in another forum. Thank you
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