Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@.

    • Bunny4jeff
    • By Bunny4jeff 25th Aug 17, 12:32 PM
    • 7Posts
    • 1Thanks
    How to reclaim PPI from Abbey National mortgage
    • #1
    • 25th Aug 17, 12:32 PM
    How to reclaim PPI from Abbey National mortgage 25th Aug 17 at 12:32 PM
    Id appreciate any help on reclaiming any PPI from an old mortgage I held with the Abbey National back in the 1980's. I have made a claim through a PPI claiming source, but they say I need to supply evidence I had a mortgage with the Abbey National before I can put in a claim. I don't have any evidence now as the mortgage was paid up and closed when I transferred the mortgage to a different company, (the Woolwich). The Woolwich mortgage details can be traced as it now belongs to Barclays.
    Does anyone know to whom I write or email, to get this evidence, ie. account number etc. I've been told that because the Abbey was taken over by Santander, a foreign company, that this information is not available. There must be some way of finding it, as I had a mortgage with them for quite a few years, and I believe we had to take out PPI or the mortgage offer would not be made.
    Many thanks for any advice.
Page 2
    • dunstonh
    • By dunstonh 11th Sep 17, 4:49 PM
    • 89,548 Posts
    • 55,995 Thanks
    I have no paperwork to support my claim for PPI from Abbey National as a box of personal paperwork went 'missing' during a house move.
    Noting that you are not only talking about pre-regulation of insurance. You are also pre-regulation of financial services completely. You also pre-date the data protection act.

    Most building societies pre-regulation did not sell their own brand product. They used local insurance brokers or (what later became known as) IFAs. Often the broker would see you in the society office and there would be a commission share agreement.

    PPI was a mid 80s product. Are you sure you had MPPI? And are you sure Abbey sold it to you and not a broker?

    Abbey National say they cannot identify me even with all my personal details and three previous addresses - for which I had mortgages with them.
    That is not a surprise. There would be little expectation of there being records going back that far. Even if they could find you for mortgage purposes, they probably wouldnt find anything for insurance and certainly wouldnt if a broker was used for the insurance.
    When I took out the original mortgage (endowment) I also had to take out another insurance because they would not lend me the amount asked for without it.
    That is MIG. Not PPI.

    It was not a one off payment (MIG?) but a separate insurance which continued until the mortgage was paid off.
    Most lenders allowed the MIG payment to be added to the mortgage and paid over the full term or a sub account with reduced term. You didnt have to pay it as a lump up front.
    I am an Independent Financial Adviser (IFA). Comments are for discussion purposes only. They are not financial advice. Different people have different needs and what is right for one person may not be for another. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

194Posts Today

1,579Users online

Martin's Twitter