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  • FIRST POST
    • bellevueace
    • By bellevueace 15th Aug 17, 5:01 PM
    • 8Posts
    • 0Thanks
    bellevueace
    Ovo Energy
    • #1
    • 15th Aug 17, 5:01 PM
    Ovo Energy 15th Aug 17 at 5:01 PM
    Ive been doing some comparisons as British Gas are increasing their tariffs next month, the best ive come across is a company called Ovo, looking at the reviews in Which they score well in all categories and looking at their tariffs I could save nearly £300.00 a year as im not at the moment on a fixed deal. Does anyone actually subscribe to Ovo or know anything about them as I do tend to be a bit hesitant with companies im not familiar with? I really don't want to sign up with any of the so called big six.
    Thanks.
Page 1
    • gsmlnx
    • By gsmlnx 15th Aug 17, 5:06 PM
    • 685 Posts
    • 553 Thanks
    gsmlnx
    • #2
    • 15th Aug 17, 5:06 PM
    • #2
    • 15th Aug 17, 5:06 PM
    The OVO Feedback thread is http://forums.moneysavingexpert.com/showthread.php?t=4415655
    • poppellerant
    • By poppellerant 15th Aug 17, 5:10 PM
    • 989 Posts
    • 507 Thanks
    poppellerant
    • #3
    • 15th Aug 17, 5:10 PM
    • #3
    • 15th Aug 17, 5:10 PM
    I will say this for OVO - their customer service is near faultless. If they were cheap enough, I'd go back to them in a heartbeat.
    • Dird
    • By Dird 15th Aug 17, 6:10 PM
    • 2,607 Posts
    • 1,558 Thanks
    Dird
    • #4
    • 15th Aug 17, 6:10 PM
    • #4
    • 15th Aug 17, 6:10 PM
    They are the country's best energy company in terms of value for money if you play it right. CS become !!!!s though
    Mortgage (Nov 15): £79,950 | Cashback sites: £900 | Current accounts: 16
    Mortgage (Sep 17): £75,229 | £30k in 2016: £30,300 (101%) | £25k in 2017: £15,171 (60.6%)
    • kelpie35
    • By kelpie35 15th Aug 17, 6:18 PM
    • 1,480 Posts
    • 4,653 Thanks
    kelpie35
    • #5
    • 15th Aug 17, 6:18 PM
    • #5
    • 15th Aug 17, 6:18 PM
    I have been with them for 3 years.

    Pay £50 by DD every month for 2 bed semi detached house.

    Give my meter readings on-line on the last day of month.

    Get bill within 2 working days.

    In credit by over £100 which they add interest to that, so I get around £4 every month for having an account with them.
    • JamoLew
    • By JamoLew 15th Aug 17, 6:25 PM
    • 21 Posts
    • 11 Thanks
    JamoLew
    • #6
    • 15th Aug 17, 6:25 PM
    • #6
    • 15th Aug 17, 6:25 PM
    Been with them for just over 12 months, no complaints at all
    • fatbelly
    • By fatbelly 15th Aug 17, 10:03 PM
    • 11,229 Posts
    • 8,395 Thanks
    fatbelly
    • #7
    • 15th Aug 17, 10:03 PM
    • #7
    • 15th Aug 17, 10:03 PM
    Ive been doing some comparisons as British Gas are increasing their tariffs next month, the best ive come across is a company called Ovo, looking at the reviews in Which they score well in all categories and looking at their tariffs I could save nearly £300.00 a year as im not at the moment on a fixed deal. Does anyone actually subscribe to Ovo or know anything about them as I do tend to be a bit hesitant with companies im not familiar with? I really don't want to sign up with any of the so called big six.
    Thanks.
    Originally posted by bellevueace
    Get someone to refer you in and you both get £25

    Refer your friends to OVO and we'll treat you both to a choice of £25 M&S, Argos or Amazon.co.uk Gift Cards* when they join. It's our way of saying thanks for spreading the word.
    • Dird
    • By Dird 16th Aug 17, 12:02 AM
    • 2,607 Posts
    • 1,558 Thanks
    Dird
    • #8
    • 16th Aug 17, 12:02 AM
    • #8
    • 16th Aug 17, 12:02 AM
    Get someone to refer you in and you both get £25
    Originally posted by fatbelly
    Use mine & I'll show him how to make an extra £100+ on top
    Mortgage (Nov 15): £79,950 | Cashback sites: £900 | Current accounts: 16
    Mortgage (Sep 17): £75,229 | £30k in 2016: £30,300 (101%) | £25k in 2017: £15,171 (60.6%)
    • reeac
    • By reeac 16th Aug 17, 8:51 AM
    • 1,087 Posts
    • 432 Thanks
    reeac
    • #9
    • 16th Aug 17, 8:51 AM
    • #9
    • 16th Aug 17, 8:51 AM
    We've been with OVO for a few years now for our electricity ( we have oil c.h.), ....currently part way into a 2 year fixed contract. I'm happy with them overall although their website displays of useage and accounts info are rather wierd. Probably not the cheapest but we don't use much electricity anyway.
    • bellevueace
    • By bellevueace 16th Aug 17, 11:31 AM
    • 8 Posts
    • 0 Thanks
    bellevueace
    Thanks for all the replies, very helpful, im going to have a proper look into them but am swayed by them at the moment.
    • fatbelly
    • By fatbelly 16th Aug 17, 6:26 PM
    • 11,229 Posts
    • 8,395 Thanks
    fatbelly
    I'm on year 2 now and building up a credit as they take too much by direct debit.

    No matter - they will give me 4% interest when I get the refund.
    • buzzard
    • By buzzard 6th Sep 17, 8:07 PM
    • 211 Posts
    • 3,017 Thanks
    buzzard
    Was with Ovo for a year and all went smoothly so I tried to switch to a 2 year tariff. I knew I'd be paying more the first year, thought it would balance out. They made a total mess of the switch - no bills, no reading reminders, lost readings, refused to admit they' had readings until I said I still had some of the confirmation emails. So I negotiated to leave and went to Avro. AFTER I left they started demanding readings, sent me a final bill then sent me a bill for the period after I left, threatened me with debt collectors because I didnt pay it. The complaint is now with the Ombudsman.

    Avro is considerably cheaper and if they make a mess of my account no exit fees.
    • Sterlingtimes
    • By Sterlingtimes 6th Sep 17, 8:57 PM
    • 1,344 Posts
    • 3,754 Thanks
    Sterlingtimes
    I have been with Ovo for several years. Service is unfaultable and website is excellent. Because I have the wonderful web-based statistics provided by Smart Gateway (perhaps not available currently to new customers) I feel totally locked in. It is odd that Ovo developed something very special and then decided not to deploy it.
    Solar installed 21 November 2014 > Centre of England > 3,780 Wp > 14 *270 Watt Trina panels > 14 * Enphase micro-inverters > managed by Enlighten Envoy Hub > 19° west of south > 35° pitch > tree shading to east > iBoost > Wattson Anywhere monitoring > Ovo Smart Gateway > Schneider Electric (Drayton) MiGenie smart thermostat.
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