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    • M271
    • By M271 8th Aug 17, 6:48 PM
    • 205Posts
    • 78Thanks
    M271
    Next MSE Collective Switch Coming to an End
    • #1
    • 8th Aug 17, 6:48 PM
    Next MSE Collective Switch Coming to an End 8th Aug 17 at 6:48 PM
    I am currently on the MSE Collective Switch with BG which comes to an end on 3rd October. Will a another collective switch be launched before then (statement aimed at MSE reps) or should I just start looking at the best deals around 4 to 5 weeks before my deal comes to an end?
Page 17
    • victor2
    • By victor2 30th Sep 17, 8:15 AM
    • 4,703 Posts
    • 3,137 Thanks
    victor2
    Well after two weeks away from BG I'm giving up on my smart meter monitor coming back to life - its just become a large temperature gauge!!

    Back to manual meter reads after two years, what a pain and what a waste of money for the industry as a whole. There now seems little doubt that the original meters (SMETS1) will able to be reconfigured to work on the new network - SO - why are they still being installed??
    Originally posted by mikeyorkie10
    Looks like my In House Display will be heading the same way too then. My switch away from BG takes effect on October 18, so I suppose shortly after that the IHD will be useless.
    There's little point asking why the government encouraged us to get smart meters AND switch suppliers when the two are incompatible with the SMETS1 meters currently being installed. Presumably the suppliers have a stock of SMETS1 meters to get rid of, no to mention government targets to miss.
    • mikeyorkie10
    • By mikeyorkie10 30th Sep 17, 8:29 AM
    • 57 Posts
    • 8 Thanks
    mikeyorkie10
    The Government and the Data Communications Company are confident that ways will be found of adopting these meters onto the central hub by 2020. The problem is that no single solution will suit all meters as they have been procured from different manufacturers.
    Originally posted by Hengus
    so, its turn it off but don't bin it ....... yet!!
    :-)
    • The Big Bamboo
    • By The Big Bamboo 30th Sep 17, 9:05 AM
    • 54 Posts
    • 19 Thanks
    The Big Bamboo
    Looks like my In House Display will be heading the same way too then. My switch away from BG takes effect on October 18, so I suppose shortly after that the IHD will be useless.
    There's little point asking why the government encouraged us to get smart meters AND switch suppliers when the two are incompatible with the SMETS1 meters currently being installed. Presumably the suppliers have a stock of SMETS1 meters to get rid of, no to mention government targets to miss.
    Originally posted by victor2
    I’m in the same boat as you my friend. My switch from BG to Avro should be completed on 10th Oct;…I’ll miss the convenience of the Br.Gas Smart meters but any sorrow at their passing should be somewhat off-set when I receive the £500! credit that’s built-up since the Smart meters were fitted in Feb.2016.

    The Br.Gas’ promise that Smart Meters would mean ‘accurate billing’ didn’t materialize,…not for me anyway.

    p.s. thanks for the last sentence of your post by the way;…a LOL is always a good start to the day.
    • nic_c
    • By nic_c 30th Sep 17, 9:55 AM
    • 1,021 Posts
    • 585 Thanks
    nic_c
    Well after two weeks away from BG I'm giving up on my smart meter monitor coming back to life - its just become a large temperature gauge!!

    Back to manual meter reads after two years, what a pain and what a waste of money for the industry as a whole. There now seems little doubt that the original meters (SMETS1) will able to be reconfigured to work on the new network - SO - why are they still being installed??
    Originally posted by mikeyorkie10
    Because they ordered vast quantities of them in the expectation of a great clamour to get them installed. That never materialised, and they want to use them up otherwise they'll never get rid of them. There was a TV documentary on these over a year ago when an IT expert from the industry said it was not worth getting one installed until they have used the stock up and are using a later version.

    It's scandalous and the fact that companies like BG are making so much from installing them when they don't cost mush to produce. The gov't should make the companies offer free upgrades to consumers who have had SMETS1 installed
    • Boxman
    • By Boxman 30th Sep 17, 10:06 AM
    • 108 Posts
    • 45 Thanks
    Boxman
    How are BG making money from installing smart meters nic?
    • nic_c
    • By nic_c 30th Sep 17, 12:58 PM
    • 1,021 Posts
    • 585 Thanks
    nic_c
    How are BG making money from installing smart meters nic?
    Originally posted by Boxman
    A Government plan to put ‘smart meters’ into every British home – costing households £200 each – will be launched this week despite fears they will not work and that they pose a security risk to power supplies.
    ...
    Energy companies will begin the mass installation of smart meters next year at a cost of at least £200 per home, and have admitted the expense will be passed on to customers.
    by http://www.thisismoney.co.uk/
    So the cost is £400 for dual fuel that is passed on through bills. Many installations are done in well under 2 hours, I've seen quotes like "our electricity was only off for 15 minutes". Surely it doesn't cost £400. Its like if your boiler breaks down, if you get a quote from BGas verses an independent installer, they will be miles apart. Unfortunately for smart meters you are simply getting billed in your bill and no option for cheaper alternatives.

    The cost is supposed to be offset by savings
    Dr Tania Mathias MP, interim chair of the science and technology select committee, says: “The government has known for years that early smart meters can lose their smartness if the customer switches. Ministers merely have an ‘ambition’ to fix this by 2020, but taxpayers will be unimpressed with this situation, and timely action is needed.”

    Interestingly, her inquiry report found that most studies into the effects of having a smart meter showed that households reduced their energy consumption by just 2%-3% – worth around £33 a year for a typical customer at current prices.
    by https://www.theguardian.com/money/2016/oct/01/smart-meter-energy-saving-revolution-cut-bills-gas-electricity
    So it won't be until after 12 years that any saving will be made by the customer

    Maybe the government have forced the companies into undertaking installing the meters, but they are insuring both that its at no cost to them and if they are using their standard rates, at an inflated cost to the consumer
    • polymaff
    • By polymaff 30th Sep 17, 2:52 PM
    • 1,741 Posts
    • 753 Thanks
    polymaff
    .. So it won't be until after 12 years that any saving will be made by the customer
    Originally posted by nic_c
    Well before which the battery in the gas part of the system will have timed out - resulting in even more expenditure
    • Cardew
    • By Cardew 30th Sep 17, 4:33 PM
    • 26,902 Posts
    • 13,048 Thanks
    Cardew
    I'm not sure why all the panic about cancelling DD - do people not read the DD guarantee? If they take a payment after you have cancelled but before you get a refund, simply get your bank to do an indemnity claim, the money will be in your account straight away and they will get the money back from BG.
    Originally posted by nic_c
    No panic on my part about cancelling DD.

    However I am well in credit, and will get a refund. As my BG account closed on 25 Sep, there is no point in BG taking 2 DDs on 01 Oct. Agreed I would get the money back, but better to prevent the DD being taken in the first place.
    • nic_c
    • By nic_c 30th Sep 17, 6:27 PM
    • 1,021 Posts
    • 585 Thanks
    nic_c
    No panic on my part about cancelling DD.

    However I am well in credit, and will get a refund. As my BG account closed on 25 Sep, there is no point in BG taking 2 DDs on 01 Oct. Agreed I would get the money back, but better to prevent the DD being taken in the first place.
    Originally posted by Cardew
    So you don't mind receiving the refund by cheque then? If they take it out on 1 Oct you request an immediate refund from your bank (DDG). I was simply pointing it out because refunding by bank would, IMO, be easier and didn't want to see a post moaning that BG are taking an age to send a cheque because you cancelled DD.
    • vigman
    • By vigman 2nd Oct 17, 5:47 PM
    • 1,142 Posts
    • 275 Thanks
    vigman
    My switch, and checking on payments and credits, from BG to OVO is going to be messy as there was a glitch with moving my gas supply due to county postcode changes not being on the meter national database and so the two services will have separate starting dates.

    I have a separate gas and electricity DD from BG currently coming out of my bank (not a specific choice) so hopefully can see appropriate refunds against each before cancellation(s)

    I've had no contact from BG about leaving them for either fuel!!

    I have given OVO my electricity meter reading a few days ago and will be able to give a gas meter reading at the end of this week.

    Additional information: I just looked at my BG account and for gas which is not due to move to OVO until a week's time I had a refund on 11th Sept and now a balance of £0?

    Vigman
    Last edited by vigman; 02-10-2017 at 7:25 PM. Reason: Added info
    Any information given in my posts or replies is intended to be of interest and/or help to members of the forum. I cannot guarantee that this is accurate or up to date.
    • bobstheboy
    • By bobstheboy 3rd Oct 17, 8:20 AM
    • 583 Posts
    • 738 Thanks
    bobstheboy
    My switch from BG to Bulb is over. The switch date was 12th September and my BG credit is in my bank today so no complaints with either Bulb or BG, long may it continue !
    • mikeyorkie10
    • By mikeyorkie10 4th Oct 17, 7:52 AM
    • 57 Posts
    • 8 Thanks
    mikeyorkie10
    My switch started on 18th September, now received final credit bills from BG... just waiting for the £150 refund.... :-)

    I'd love to know how many have now left BG!
    Last edited by mikeyorkie10; 04-10-2017 at 7:53 AM. Reason: missed a bit !
    • James001
    • By James001 4th Oct 17, 2:18 PM
    • 1 Posts
    • 0 Thanks
    James001
    Think I will be leaving BG as well. They have three tariffs and there is nothing between them. I can lock in for two years and save £8 a year, lock in for a year and save nothing or stay on the standard tariff. Some choice, how can a massive company like BG not offer a cheap tariff?
    • Hengus
    • By Hengus 4th Oct 17, 2:27 PM
    • 4,386 Posts
    • 2,582 Thanks
    Hengus
    Think I will be leaving BG as well. They have three tariffs and there is nothing between them. I can lock in for two years and save £8 a year, lock in for a year and save nothing or stay on the standard tariff. Some choice, how can a massive company like BG not offer a cheap tariff?
    Originally posted by James001
    Hi - welcome to the forum. I suspect that the answer is that many of the new/small suppliers do not pick up social costs such as the Warm Home Discount nor do many small suppliers pay PCW referral fees. Big organisations also tend to be multi-layered with big salaries plus they have massive pension liabilities, and shareholders. Small means efficient and, for customers, low energy prices. The Big 6 will have to adapt or slowly die. (just think back to what has happened to Woolworths, C and A, BHS)
    • mikeyorkie10
    • By mikeyorkie10 4th Oct 17, 2:37 PM
    • 57 Posts
    • 8 Thanks
    mikeyorkie10
    Think I will be leaving BG as well. They have three tariffs and there is nothing between them. I can lock in for two years and save £8 a year, lock in for a year and save nothing or stay on the standard tariff. Some choice, how can a massive company like BG not offer a cheap tariff?
    Originally posted by James001
    Welcome!.... they aren't exactly fighting to keep us all as customers are they!!
    • polymaff
    • By polymaff 4th Oct 17, 2:53 PM
    • 1,741 Posts
    • 753 Thanks
    polymaff
    Asked them the same question - no answer received
    • mikeyorkie10
    • By mikeyorkie10 4th Oct 17, 3:44 PM
    • 57 Posts
    • 8 Thanks
    mikeyorkie10
    Smart Meters, post supplier switch.
    Finally got an answer from BG on this matter:-

    "Thank you for your email about the smart monitor.

    As you've switched the supplier, your monitor will not show any details of your usage. After you change the supplier, the smart meter is don't send any details to us or to your monitor.

    Please contact us should you need any help in the future and thank you for contacting British Gas."

    Almost makes sense but I get the gist!
    • silvercar
    • By silvercar 4th Oct 17, 5:26 PM
    • 36,080 Posts
    • 151,741 Thanks
    silvercar
    Now officially an Ovo customer. Seems to have gone hassle free.
    • mattytun
    • By mattytun 4th Oct 17, 6:46 PM
    • 13,233 Posts
    • 229,976 Thanks
    mattytun
    Now officially an Ovo customer. Seems to have gone hassle free.
    Originally posted by silvercar
    Yes its the same for me OVO took control today 4th october2yr fix im also £146 in credit with BG and that should go back into my bank account in next 28days it's so easy to switch with MSE energy club only takes 5mins.
    Can't sleep, quit counting sheep and talk directly to the shepherd
    • jrpatten
    • By jrpatten 4th Oct 17, 11:59 PM
    • 3 Posts
    • 0 Thanks
    jrpatten
    I have now switched from British Gas, and my meter is also displaying 'Connecting to smart meter'. I was hoping it would continue to work, but without the cost information.

    I would have also liked to have taken manual meter reading from the device, without having to go outside, however the 'Meter Readings' option has also disappeared! Seems a little petty seeing as I can see the hub is still paired to the meters outside.
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