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    • AndrewM1982
    • By AndrewM1982 3rd Aug 17, 10:56 PM
    • 5Posts
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    AndrewM1982
    Melted Ceramic Hob
    • #1
    • 3rd Aug 17, 10:56 PM
    Melted Ceramic Hob 3rd Aug 17 at 10:56 PM
    HI all, first time poster and not sure I'm in the right section, please direct elsewhere if need be.

    I need some help please.

    We rent an apartment, the cooker was supplied as you'd expect. It is a 5 ceramic hob top with double oven.

    The other day, my partner put an oven tray provided with the oven on the ceramic hob to heat some meat juices. This is seemingly a pretty common practice according to our research.

    However somehow the tray and hob managed to melt themselves together. I have never heard of this happening, have never had an issue like it before.

    Our landlord says we were careless and not using it as it should be used, and therefore should pay for repairs or replacement, however as far as we're concerned this is a faulty appliance.
    There is no way a ceramic hob should be able to melt, they are heat tested at temperatures far higher than they are able to produce. the manufacturer has also claimed the trays are tested at heats far higher too.

    There is nothing in the manual that advises against what we did, despite some really obvious things not to do, like do not touch the hobs when they are hot. We're unable to find anything regarding the tray, other than the fact it is recommended and supplied with the oven.

    Obviously we want to do anything we can to not pay for this as we don't feel we are liable and culpable. Other than the fact we don't want to pay, there is also the issue that when this became fused together we had to detach the tray from the hob which caused glass to fly up at my partners face. This is really quite alarming, and of course very dangerous. This coupled with the issue that who knows what could have happened if it had been left any longer, surely we should be able to claim something against supplier or manufacturer?

    What can we do in this situation, whose responsibility is it, ours or the landlords? Do we have a leg to stand on or should we just find the cheapest way to replace/repair and do so?

    Thanks in advance

    Andrew
    Last edited by AndrewM1982; 03-08-2017 at 10:57 PM. Reason: Mispelt title
Page 1
    • KeithP
    • By KeithP 3rd Aug 17, 11:20 PM
    • 3,644 Posts
    • 1,863 Thanks
    KeithP
    • #2
    • 3rd Aug 17, 11:20 PM
    • #2
    • 3rd Aug 17, 11:20 PM
    As you noted, exceedingly high temperatures are needed to melt glass, and I am pretty sure that didn't happen.

    Could it be that some of these meat juices somehow came between the metal tray and the hob surface and burnt such that the two things became stuck to each other?

    I suggest that using force was perhaps not the best way to separate the things, and it was this wrong approach that led to the damage to the hob surface - the glass 'flying up'.
    .
    • brightontraveller
    • By brightontraveller 3rd Aug 17, 11:30 PM
    • 1,301 Posts
    • 498 Thanks
    brightontraveller
    • #3
    • 3rd Aug 17, 11:30 PM
    • #3
    • 3rd Aug 17, 11:30 PM
    If a instruction manual was supplied its users fault/ responsibility ? If no manual was supplied it’s owners/landlords responsibility...
    Some try it on but it doesn’t stand up in court the problem for many arguing ends up you becoming homeless Not renewing contract ?

    Try and rent from professional landlords that don’t fit fridges , freezers cookers etc not the ones that do ? (elderly with one two properties or worse still the pension / nest egg ones )

    Its not unknown for enamel (which requires much lower temperatures 200/300C) becoming fused as opposed to hob surface itself 2000 /3000/C melting /fusion
    Last edited by brightontraveller; 03-08-2017 at 11:41 PM.
    • keith969
    • By keith969 3rd Aug 17, 11:31 PM
    • 1,263 Posts
    • 878 Thanks
    keith969
    • #4
    • 3rd Aug 17, 11:31 PM
    • #4
    • 3rd Aug 17, 11:31 PM
    Seems very odd. Most oven trays are made of thin steel (you can find out with an old fridge magnet if it is). But if it's coated with something, that might not be designed to withstand the temperature - an electric hob can get a lot hotter than an oven. As for ceramic melting, well that seems even stranger... Photos?
    Heaven wasn't built in a day
    • AndrewM1982
    • By AndrewM1982 4th Aug 17, 7:08 AM
    • 5 Posts
    • 0 Thanks
    AndrewM1982
    • #5
    • 4th Aug 17, 7:08 AM
    • #5
    • 4th Aug 17, 7:08 AM
    If a instruction manual was supplied its users fault/ responsibility ? If no manual was supplied it’s owners/landlords responsibility...
    Some try it on but it doesn’t stand up in court the problem for many arguing ends up you becoming homeless Not renewing contract ?

    Try and rent from professional landlords that don’t fit fridges , freezers cookers etc not the ones that do ? (elderly with one two properties or worse still the pension / nest egg ones )

    Its not unknown for enamel (which requires much lower temperatures 200/300C) becoming fused as opposed to hob surface itself 2000 /3000/C melting /fusion
    Originally posted by brightontraveller
    Even if that manual. Which we do have, doesn't mention anything of the sort? No guidance regarding it.
    This is a young landlord with multiple properties.
    • Gloomendoom
    • By Gloomendoom 4th Aug 17, 8:22 AM
    • 12,721 Posts
    • 16,904 Thanks
    Gloomendoom
    • #6
    • 4th Aug 17, 8:22 AM
    • #6
    • 4th Aug 17, 8:22 AM
    Is the tray still stuck to the hob?
    Advice; it rhymes with mice. Advise; it rhymes with wise.
    • AndrewM1982
    • By AndrewM1982 4th Aug 17, 8:27 AM
    • 5 Posts
    • 0 Thanks
    AndrewM1982
    • #7
    • 4th Aug 17, 8:27 AM
    • #7
    • 4th Aug 17, 8:27 AM
    Is the tray still stuck to the hob?
    Originally posted by Gloomendoom
    No, once it had cooled down it was easy to remove.
    • firefox1956
    • By firefox1956 4th Aug 17, 9:10 AM
    • 1,227 Posts
    • 681 Thanks
    firefox1956
    • #8
    • 4th Aug 17, 9:10 AM
    • #8
    • 4th Aug 17, 9:10 AM
    Its not what you want to hear but........
    The tray stuck to the ceramic hob for some reason & instead of leaving it to cool down & then remove it you used excessive force.
    This resulted in the ceramic hob shattering.
    Unfortunately I think the cost of replacing it is down to you.
    Sorry but my opinion only.
    • AndrewM1982
    • By AndrewM1982 4th Aug 17, 9:26 AM
    • 5 Posts
    • 0 Thanks
    AndrewM1982
    • #9
    • 4th Aug 17, 9:26 AM
    • #9
    • 4th Aug 17, 9:26 AM
    Its not what you want to hear but........
    The tray stuck to the ceramic hob for some reason & instead of leaving it to cool down & then remove it you used excessive force.
    This resulted in the ceramic hob shattering.
    Unfortunately I think the cost of replacing it is down to you.
    Sorry but my opinion only.
    Originally posted by firefox1956
    We want to hear the truth and honest opinions regardless of whose side they fall on, so thanks.

    Anyway, she did leave it cool down before removing as I said it was easy to remove once it had cooled, but the damage was done. Thankfully she waited or could have had hot melted glass flying up at her instead.
    • firefox1956
    • By firefox1956 4th Aug 17, 11:10 AM
    • 1,227 Posts
    • 681 Thanks
    firefox1956
    If you are halfway competent you could replace the ceramic hob yourself.
    Obviously disconnecting / unplugging the appliance first.
    Get onto Google & see how much the new hob would be.
    Try Youtube for fitting videos.
    It may be that a complete new oven & hob would be a cheaperoption.
    • AndrewM1982
    • By AndrewM1982 4th Aug 17, 11:22 AM
    • 5 Posts
    • 0 Thanks
    AndrewM1982
    If you are halfway competent you could replace the ceramic hob yourself.
    Obviously disconnecting / unplugging the appliance first.
    Get onto Google & see how much the new hob would be.
    Try Youtube for fitting videos.
    It may be that a complete new oven & hob would be a cheaperoption.
    Originally posted by firefox1956
    Looks like the hobs are connected to the glass rather than sit on the layer underneath, needs qualified electrician to be safe.
    • thescouselander
    • By thescouselander 4th Aug 17, 6:47 PM
    • 5,216 Posts
    • 4,716 Thanks
    thescouselander
    Looks like the hobs are connected to the glass rather than sit on the layer underneath, needs qualified electrician to be safe.
    Originally posted by AndrewM1982

    In reality it's no harder than wiring a plug - easy DIY job.
    • peachyprice
    • By peachyprice 4th Aug 17, 10:09 PM
    • 18,505 Posts
    • 42,455 Thanks
    peachyprice
    Looks like the hobs are connected to the glass rather than sit on the layer underneath, needs qualified electrician to be safe.
    Originally posted by AndrewM1982
    You buy a whole new hob, not just the ceramic part. A new hob is very easy to replace.
    Accept your past without regret, handle your present with confidence and face your future without fear
    • Geoff1963
    • By Geoff1963 4th Aug 17, 11:56 PM
    • 1,058 Posts
    • 668 Thanks
    Geoff1963
    my partner put an oven tray provided with the oven on the ceramic hob
    when this became fused together we had to detach the tray from the hob which caused glass to fly up at my partners face.
    Was the oven tray made of glass ?
    Is the broken glass from the tray or the hob ?
    Is the tray also damaged ?

    From what I read, you put a glass tray on a ceramic hob, and it melted. Would you have put that tray on an electric ring or a gas stove ?
    I think the tray is fine for the hot air of an oven, but many say not to heat directly on a stove ; the low thermal conductivity gives a temperature variance which causes stress, and allows hot spots.
    • brightontraveller
    • By brightontraveller 11th Sep 17, 4:42 PM
    • 1,301 Posts
    • 498 Thanks
    brightontraveller
    Even if that manual. Which we do have, doesn't mention anything of the sort? No guidance regarding it.
    This is a young landlord with multiple properties.
    Originally posted by AndrewM1982
    Your attempting to pass the blame????I bet manual doesn't say do not place face on surface either
    Guidelines are if in doubt ask, inquire? had you done so then the buck passes you have not so it lies with you hard but life lesson learned,
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