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  • FIRST POST
    • sarah1972
    • By sarah1972 2nd Aug 17, 1:40 PM
    • 12,410Posts
    • 39,547Thanks
    sarah1972
    0 WOW
    Royal Mail Monitoring and Posting Panel
    • #1
    • 2nd Aug 17, 1:40 PM
    0 WOW
    Royal Mail Monitoring and Posting Panel 2nd Aug 17 at 1:40 PM
    It is that time again for a new thread as the old one is about to approach its 314th page.

    Thanks to 3010 for posting the last thread

    Please note in post number two there is now a list of FAQ that 3010 very kindly posted on the old thread so I have copied it here. .

    Happy Posting

    Link to old thread here http://forums.moneysavingexpert.com/showthread.php?t=4742377

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    FAQS http://rmpanelzone.research-int.com/FAQ.htm
    I'm a Board Guide on all of the Shopping & Freebies Boards http://forums.moneysavingexpert.com/forumdisplay.php?f=5
    I'm a volunteer to help the boards run smoothly, and I can move and merge posts there. Board guides are not moderators and don't read every post. If you spot an inappropriate or illegal post then please report it to forumteam@moneysavingexpert.com (its not part of my role to deal with reportable posts). Any views are mine and not the official line of MoneySavingExpert.com
Page 5
    • NBLondon
    • By NBLondon 31st Aug 17, 9:45 AM
    • 1,386 Posts
    • 7,074 Thanks
    NBLondon
    Is this a record?
    Yesterday (Aug 30th) I got my posting pack for the first week of September which included the incentive stamps for October - they are getting earlier and earlier...

    The pack was so mangled that all of the Medium Browns are already Bent/Folded. I'm wondering whether to add a note to the insert to tell the recipient that?

    Postie also managed to mangle the stamp booklets! That's annoying because I sell the excess 1st Large on eBay and I can't advertise that one as mint - so it might go for less.
    This Be the Verse - Philip Larkin. The first line that everyone knows.
    • kazzybabes
    • By kazzybabes 1st Sep 17, 12:24 AM
    • 269 Posts
    • 463 Thanks
    kazzybabes
    Was it the Correctly Delivered survey or the Unaddressed Mail survey if you sign onto your account and they still need someone the invitation will be on the first page. As it was a few weeks ago spaces have probably been filled though.
    Originally posted by lesleyb
    Thank! I think it may have been the unadressed mail survey (sounfs familiar!) I will send a wee email anyway just in case
    • Chocmonster7
    • By Chocmonster7 4th Sep 17, 11:24 AM
    • 2,230 Posts
    • 1,954 Thanks
    Chocmonster7
    Their website appears to be down this morning, all I'm getting is a Connection Timed Out notice when I try to get it to load.
    • carriebradshaw
    • By carriebradshaw 4th Sep 17, 12:40 PM
    • 1,294 Posts
    • 3,441 Thanks
    carriebradshaw
    I haven't been able to get on all weekend either and I need to complete my last day of correctly delivered or they won't pay me
    • Mchambers
    • By Mchambers 4th Sep 17, 1:55 PM
    • 317 Posts
    • 123 Thanks
    Mchambers
    Complain to TNS.
    • redagila
    • By redagila 4th Sep 17, 3:07 PM
    • 4,489 Posts
    • 14,723 Thanks
    redagila
    I haven't been able to get on all weekend either and I need to complete my last day of correctly delivered or they won't pay me
    Originally posted by carriebradshaw


    Don't worry, they give you another 2(?) weeks to enter all the information.


    I am currently waiting for them to allow me to record that one specified item was not received by me - I am sure they usually give you that option quicker than this time.


    I have just tried to long on but I'm not even having the webpage load - must have a big problem.
    • Saetana
    • By Saetana 4th Sep 17, 3:17 PM
    • 1,067 Posts
    • 2,199 Thanks
    Saetana
    Same here - website is not loading for me but it was fine yesterday.
    2017 Wins: £50 Amazon Voucher, Lambswool Throw & Cushions, Duvet and Pillows, Skincare Set, T-Shirt, This Works Sleep Kit, Case of Beer, Storage Chest, Wine
    • wideband
    • By wideband 4th Sep 17, 3:27 PM
    • 18 Posts
    • 25 Thanks
    wideband
    Email just received...

    Please accept our apologies, we are currently experiencing issues with our website. Our IT department are working to resolve this as soon as possible.

    If you are trying to complete your data entry, please make a note of the details, as you will be able to update this as soon as our website is back up and running.

    Please be aware that due to this issue we are experiencing a higher number of calls and we are trying to deal with all queries as soon as possible.

    We hope to have this issue resolved soon and would like to apologise for any inconvenience.
    • Chocmonster7
    • By Chocmonster7 4th Sep 17, 3:28 PM
    • 2,230 Posts
    • 1,954 Thanks
    Chocmonster7
    Contacted them about the website and have just had this reply:

    Please accept our apologies, we are currently experiencing issues with our website. Our IT department are working to resolve this as soon as possible.


    If you are trying to complete your data entry, please make a note of the details, as you will be able to update this as soon as our website is back up and running.


    Please be aware that due to this issue we are experiencing a higher number of calls and we are trying to deal with all queries as soon as possible.


    We hope to have this issue resolved soon and would like to apologise for any inconvenience.


    Thank you for your patience.
    So they are working on fixing it which is good.
    • carriebradshaw
    • By carriebradshaw 4th Sep 17, 5:44 PM
    • 1,294 Posts
    • 3,441 Thanks
    carriebradshaw
    I've not had that email but it's up and running again now, just logged in fine
    • cherie1122
    • By cherie1122 4th Sep 17, 10:24 PM
    • 397 Posts
    • 1,524 Thanks
    cherie1122
    It's still not working in my part of the world.

    • Mchambers
    • By Mchambers 5th Sep 17, 7:27 AM
    • 317 Posts
    • 123 Thanks
    Mchambers
    It's still not working in my part of the world.
    Originally posted by cherie1122
    It is working for me and has been since yesterday wvening.

    Suggest you complain to TNS.
    • cherie1122
    • By cherie1122 5th Sep 17, 7:43 AM
    • 397 Posts
    • 1,524 Thanks
    cherie1122
    It's working this morning. I'm supposed to be back on the live posting panel now but there are absolutely no items listed to post this week or next so I've just sent an email asking why I haven't received my postal pack yet as promised. I've received the incentive stamps so I'm not complaining too much LOL

    • Chocmonster7
    • By Chocmonster7 5th Sep 17, 10:56 AM
    • 2,230 Posts
    • 1,954 Thanks
    Chocmonster7
    It's still not working in my part of the world.
    Originally posted by cherie1122
    Try clearing the cache/history on your browser it might still be holding onto an old version of the page.
    • cherie1122
    • By cherie1122 5th Sep 17, 12:20 PM
    • 397 Posts
    • 1,524 Thanks
    cherie1122
    It's working now!

    • trix-a-belle
    • By trix-a-belle 5th Sep 17, 1:35 PM
    • 738 Posts
    • 3,153 Thanks
    trix-a-belle
    Working for me but is flagging a non r number item which I logged in when I received it at the weekend so wondering if they might have lost some data :/
    - Mortgage: £ 53000 0! Mortgage Free!
    - Student Loan: £ 7100 0!
    Swagbucks, Neobux, GiffGaff, Roamler, Qmee & Quidco; thank you MSE every little bit helps
    MFiT-T4
    • Mchambers
    • By Mchambers 5th Sep 17, 3:09 PM
    • 317 Posts
    • 123 Thanks
    Mchambers
    Working for me but is flagging a non r number item which I logged in when I received it at the weekend so wondering if they might have lost some data :/
    Originally posted by trix-a-belle
    You are not suggesting that TNS are incompetent are you ?

    Surely not !
    • molerat
    • By molerat 6th Sep 17, 2:04 PM
    • 17,015 Posts
    • 11,194 Thanks
    molerat
    First live week of this session, 1 item posted and ....................... £10 daily prize
    www.helpforheroes.org.uk/donations.html
    • cherie1122
    • By cherie1122 6th Sep 17, 5:46 PM
    • 397 Posts
    • 1,524 Thanks
    cherie1122
    Well done Molerat!

    • redagila
    • By redagila 7th Sep 17, 4:24 PM
    • 4,489 Posts
    • 14,723 Thanks
    redagila
    Anyone else having problems with the website today. Just logged in to enter received items & it has taken me over 5 minutes to record just one item.
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