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  • FIRST POST
    • LittleWing294
    • By LittleWing294 26th Jul 17, 6:56 PM
    • 2Posts
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    LittleWing294
    Talkmobile contract - switch to Vodafone
    • #1
    • 26th Jul 17, 6:56 PM
    Talkmobile contract - switch to Vodafone 26th Jul 17 at 6:56 PM
    My husband has a rolling 30 day contract with Talkmobile, today he got a call offering him an "upgrade" to Vodafone. The caller said that this was being offered to everyone with a 12 or 24 month contract coming to an end, and gave the impression that staying with Talkmobile wasn't an option.
    This came out of the blue to us so he said he'd do some research and get back to them. We found the stories about Talkmobile closing, but it seemed that Talkmobile contracts were continuing.
    We both have rolling 30 day contracts (not 12 or 24 month) with Talkmobile, and for £10 a month, get more minutes and texts than we can ever use, and 4GB data.
    Following a call to Talkmobile customer service, we're a little bit wiser - it seems that we'll be able to keep our current rolling 30 day contracts for "about" 18 months. They kept offering an "upgrade" to Vodafone, but it seemed to involve paying more for less.
    Vodafone is the only network that gets a signal where we live, so we were delighted to find Talkmobile, and we're very disappointed that we'll have to switch, even if it seems we do have a reprieve till next year. From a quick search online it seems that Vodafone might be stopping arrangements with other networks that piggyback on their network.
    It seems a bit odd to me that the only info I can find online relating to the end of Talkmobile is about PAYG. Can anyone point me to anything that gives any more info about contract users?
Page 1
    • Heng Leng
    • By Heng Leng 27th Jul 17, 1:33 PM
    • 4,284 Posts
    • 1,322 Thanks
    Heng Leng
    • #2
    • 27th Jul 17, 1:33 PM
    • #2
    • 27th Jul 17, 1:33 PM
    They aren't shutting down the contract side of things, just moving the customers to the Vodafone brand (Vodafone own Talkmobile) and it's billing systems.

    If you are happy with what you have, I would just sit tight.
    • ivavoucher
    • By ivavoucher 12th Nov 17, 10:32 AM
    • 450 Posts
    • 323 Thanks
    ivavoucher
    • #3
    • 12th Nov 17, 10:32 AM
    • #3
    • 12th Nov 17, 10:32 AM
    I have had the same call last week, I have 3 contracts with talkmobile and am very happy. Also no other network comes close near my home.

    I was offered good deals and told it is likely 12 months before I have no choice but to move.
    • Heng Leng
    • By Heng Leng 13th Nov 17, 4:31 PM
    • 4,284 Posts
    • 1,322 Thanks
    Heng Leng
    • #4
    • 13th Nov 17, 4:31 PM
    • #4
    • 13th Nov 17, 4:31 PM
    I have had the same call last week, I have 3 contracts with talkmobile and am very happy. Also no other network comes close near my home.

    I was offered good deals and told it is likely 12 months before I have no choice but to move.
    Originally posted by ivavoucher
    There is also Voxi or Lebara is you need Vodafone coverage
    • gtuser
    • By gtuser 29th Nov 17, 2:45 PM
    • 4 Posts
    • 0 Thanks
    gtuser
    • #5
    • 29th Nov 17, 2:45 PM
    • #5
    • 29th Nov 17, 2:45 PM
    If they offer to give you the same terms as Talk Mobile (if only for 18 months or so) on Voda then I'd consider switching.
    If you get to the stage where they want you to change contract/terms then you should be able to speak to the retentions team who can noramlly sort out a deal.

    Failing that use someone like mobiles.co.uk who after cashback you'll be paying around £8.50/month on a 12 month contract on Vodafone.
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