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  • FIRST POST
    • Cherryscone
    • By Cherryscone 17th Jul 17, 8:19 PM
    • 1,296Posts
    • 996Thanks
    Cherryscone
    Acer aspire Key pad
    • #1
    • 17th Jul 17, 8:19 PM
    Acer aspire Key pad 17th Jul 17 at 8:19 PM
    My Acer Touchpad has stopped working have tried to download drivers and so on and followed guides online but Nothing works I have a usb Mouse which I use but I would like the keypad to work any idea? TIA
    Last edited by Cherryscone; 17-07-2017 at 8:53 PM. Reason: oops
    ~We are all going to hell and guess whos driving the bus~


    *Norn Iron club Member 294*
Page 1
    • Browntoa
    • By Browntoa 17th Jul 17, 8:21 PM
    • 31,876 Posts
    • 37,596 Thanks
    Browntoa
    • #2
    • 17th Jul 17, 8:21 PM
    • #2
    • 17th Jul 17, 8:21 PM
    Small connection block under the keyboard may be loose
    I'm the Board Guide of the Referrers ,Telephones, Pensions , Shop Don't drop ,over 50's and Discount Code boards which means I volunteer to help get your forum questions answered and keep the forum runnning smoothly .However, please remember, board guides don't read every post. If you spot an inappropriate or illegal post please report it to forumteam@moneysavingexpert.com Any views are mine and not the official line of MoneySavingExpert.
    • Browntoa
    • By Browntoa 17th Jul 17, 8:22 PM
    • 31,876 Posts
    • 37,596 Thanks
    Browntoa
    • #3
    • 17th Jul 17, 8:22 PM
    • #3
    • 17th Jul 17, 8:22 PM
    https://youtu.be/33S2wi8uFFI
    I'm the Board Guide of the Referrers ,Telephones, Pensions , Shop Don't drop ,over 50's and Discount Code boards which means I volunteer to help get your forum questions answered and keep the forum runnning smoothly .However, please remember, board guides don't read every post. If you spot an inappropriate or illegal post please report it to forumteam@moneysavingexpert.com Any views are mine and not the official line of MoneySavingExpert.
    • Cherryscone
    • By Cherryscone 17th Jul 17, 8:32 PM
    • 1,296 Posts
    • 996 Thanks
    Cherryscone
    • #4
    • 17th Jul 17, 8:32 PM
    • #4
    • 17th Jul 17, 8:32 PM
    Thank you I had a new Hardrive put in and tbh its not been the same since I got it back I cant add new accounts either it starts uup as an admin account
    ~We are all going to hell and guess whos driving the bus~


    *Norn Iron club Member 294*
    • Lorian
    • By Lorian 17th Jul 17, 8:39 PM
    • 4,115 Posts
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    Lorian
    • #5
    • 17th Jul 17, 8:39 PM
    • #5
    • 17th Jul 17, 8:39 PM
    Do you mean the touchpad rather than the keypad? on some acer models the tiny ribbon cable for the touchpad has to be disconnected to insert a new hard drive. whoever put the drive in needs to look at it.
    • Cherryscone
    • By Cherryscone 17th Jul 17, 8:54 PM
    • 1,296 Posts
    • 996 Thanks
    Cherryscone
    • #6
    • 17th Jul 17, 8:54 PM
    • #6
    • 17th Jul 17, 8:54 PM
    Do you mean the touchpad rather than the keypad? on some acer models the tiny ribbon cable for the touchpad has to be disconnected to insert a new hard drive. whoever put the drive in needs to look at it.
    Originally posted by Lorian
    Thank you Yes that is what I mean It did work when I got it back But after some Updates It stopped
    ~We are all going to hell and guess whos driving the bus~


    *Norn Iron club Member 294*
    • Lorian
    • By Lorian 17th Jul 17, 8:59 PM
    • 4,115 Posts
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    Lorian
    • #7
    • 17th Jul 17, 8:59 PM
    • #7
    • 17th Jul 17, 8:59 PM
    ok, is it running windows 10 now? what model acer?
    • Cherryscone
    • By Cherryscone 17th Jul 17, 9:06 PM
    • 1,296 Posts
    • 996 Thanks
    Cherryscone
    • #8
    • 17th Jul 17, 9:06 PM
    • #8
    • 17th Jul 17, 9:06 PM
    Yes It is running windows 10 Its Aspire ES1-512-C5YW
    ~We are all going to hell and guess whos driving the bus~


    *Norn Iron club Member 294*
    • Lorian
    • By Lorian 18th Jul 17, 7:44 AM
    • 4,115 Posts
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    Lorian
    • #9
    • 18th Jul 17, 7:44 AM
    • #9
    • 18th Jul 17, 7:44 AM
    I know you say you have tried drivers already - but this looks like its the correct one is the touchpad driver on this page:

    https://www.acer.com/ac/en/US/content/support-product/5611;-;Aspire%20ES1-512
    Last edited by Lorian; 18-07-2017 at 7:46 AM.
    • Cherryscone
    • By Cherryscone 18th Jul 17, 8:44 AM
    • 1,296 Posts
    • 996 Thanks
    Cherryscone
    I know you say you have tried drivers already - but this looks like its the correct one is the touchpad driver on this page:

    https://www.acer.com/ac/en/US/content/support-product/5611;-;Aspire%20ES1-512
    Originally posted by Lorian
    I tried that one again and still no change Thank you for your help
    ~We are all going to hell and guess whos driving the bus~


    *Norn Iron club Member 294*
    • Cherryscone
    • By Cherryscone 18th Jul 17, 8:45 AM
    • 1,296 Posts
    • 996 Thanks
    Cherryscone
    It sounds like a loose cable and that they did not put it back properly

    This video below shows a bios setting in some Acer Aspire ES1-512, worth checking just in case

    Basically you press F2 Bios key,

    On Main Tab you look for Touchpad setting an change from Advanced to Basic,

    Press F10 to save.

    If you do not mind his singing click play

    Originally posted by DavidP24
    Thanks I will try that later
    ~We are all going to hell and guess whos driving the bus~


    *Norn Iron club Member 294*
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