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    • Jd23845
    • By Jd23845 17th Jul 17, 3:46 PM
    • 9Posts
    • 1Thanks
    Lloyds - Time lasped
    • #1
    • 17th Jul 17, 3:46 PM
    Lloyds - Time lasped 17th Jul 17 at 3:46 PM

    Hoping for some more help re PPI please

    Been waiting for a reply from Lloyds regarding two loan accounts for a while. Today I receive a letter advising they wrote to me in April 2014 and they only have to give me 3 years from this date.

    Now I don't recall ever receiving letters like this and the address they currently write to me at is my parents, where they say this letter went, I didn't live at my parents for a period in 2014 however I'm pretty sure my parents would have passed on any mail that came.

    Further to this I did write to them in March this year asking for details but got no reply. I then made a complaint through resolver in June which prompted their investigation.

    Is there anything I can do?
Page 1
    • dunstonh
    • By dunstonh 17th Jul 17, 3:52 PM
    • 88,369 Posts
    • 53,580 Thanks
    • #2
    • 17th Jul 17, 3:52 PM
    • #2
    • 17th Jul 17, 3:52 PM
    Is there anything I can do?
    Explain to them that you never got the letter in 2014. Its a long shot but they may decide to waive it.
    Also, explain to them that you complained in March 2017 and query why you never got a response. Again, its a long shot.
    I am an Independent Financial Adviser (IFA). Comments are for discussion purposes only. They are not financial advice. Different people have different needs and what is right for one person may not be for another. If you feel an area discussed may be relevant to you, then please seek advice from a Financial Adviser local to you.
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