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  • FIRST POST
    • ScaredWitless
    • By ScaredWitless 17th Jul 17, 2:40 PM
    • 78Posts
    • 6Thanks
    ScaredWitless
    Smeg Engineer Failed To Keep Appointment
    • #1
    • 17th Jul 17, 2:40 PM
    Smeg Engineer Failed To Keep Appointment 17th Jul 17 at 2:40 PM
    Regarding my faulty Smeg cooker, an engineer called me this morning between 9am/9.30am to say he'd been round just after 1pm.

    So far, he's failed to turn up.

    My other half took a day off work.

    He's lost 3 and a half hours overtime.

    What are our rights if the doesneer doesn't turn up at all?

    Thanks.
Page 1
    • angryparcel
    • By angryparcel 17th Jul 17, 2:45 PM
    • 910 Posts
    • 516 Thanks
    angryparcel
    • #2
    • 17th Jul 17, 2:45 PM
    • #2
    • 17th Jul 17, 2:45 PM
    a bit sharp to complain on here

    he'd been round just after 1pm
    you post on here at 1:40 PM

    he could have been delayed at previous job or he could be stuck in traffic
    • ssparks2003
    • By ssparks2003 17th Jul 17, 2:47 PM
    • 64 Posts
    • 84 Thanks
    ssparks2003
    • #3
    • 17th Jul 17, 2:47 PM
    • #3
    • 17th Jul 17, 2:47 PM
    Not a lot, look for good will
    • wealdroam
    • By wealdroam 17th Jul 17, 2:52 PM
    • 18,642 Posts
    • 15,518 Thanks
    wealdroam
    • #4
    • 17th Jul 17, 2:52 PM
    • #4
    • 17th Jul 17, 2:52 PM
    Regarding my faulty Smeg cooker, an engineer called me this morning between 9am/9.30am to say he'd been round just after 1pm.

    So far, he's failed to turn up.

    My other half took a day off work.

    He's lost 3 and a half hours overtime.

    What are our rights if the doesneer doesn't turn up at all?

    Thanks.
    Originally posted by ScaredWitless
    Have a read of MSE's Failed Delivery article.

    You will see that as you were planning to take a day off today, you have not yet suffered a loss.
    You will however be able to claim for lost earning for any rescheduled appointment.
    • ScaredWitless
    • By ScaredWitless 17th Jul 17, 3:09 PM
    • 78 Posts
    • 6 Thanks
    ScaredWitless
    • #5
    • 17th Jul 17, 3:09 PM
    • #5
    • 17th Jul 17, 3:09 PM
    If he doesn't come by 4pm, I've got a contact I can ring at Curry to report it.

    Its the principle he's not turned up, the engineer has my phone number so he has no excuse not to phone me if there is a problem with him coming.

    This cooker is only 9 months old, things are not made to last anymore!!
    • spadoosh
    • By spadoosh 17th Jul 17, 3:16 PM
    • 4,213 Posts
    • 5,484 Thanks
    spadoosh
    • #6
    • 17th Jul 17, 3:16 PM
    • #6
    • 17th Jul 17, 3:16 PM
    If he doesn't come by 4pm, I've got a contact I can ring at Curry to report it.

    Its the principle he's not turned up, the engineer has my phone number so he has no excuse not to phone me if there is a problem with him coming.

    This cooker is only 9 months old, things are not made to last anymore!!
    Originally posted by ScaredWitless
    Child/family member rushed to hospital.

    Accident at work.

    Accident travelling

    Delayed on job, no battery.

    No signal.

    Health issue.

    I could list thousands of reasons why i wouldnt ring someone i had an appointment with. From tripped over a duck and ended up in hospital to ate a turnip and ended up projectile vomiting in to a vicars face.
    Don't be angry!
    • ScaredWitless
    • By ScaredWitless 17th Jul 17, 3:19 PM
    • 78 Posts
    • 6 Thanks
    ScaredWitless
    • #7
    • 17th Jul 17, 3:19 PM
    • #7
    • 17th Jul 17, 3:19 PM
    My other half took a wasted day off work for this, we've every right to be angry about it!!
    • spadoosh
    • By spadoosh 17th Jul 17, 3:22 PM
    • 4,213 Posts
    • 5,484 Thanks
    spadoosh
    • #8
    • 17th Jul 17, 3:22 PM
    • #8
    • 17th Jul 17, 3:22 PM
    My other half took a wasted day off work for this, we've every right to be angry about it!!
    Originally posted by ScaredWitless
    Sorry thats my signature. It shows on all my posts and isnt (although it might be appropriate in this instance) specifically related to this one.

    I was just saying theres lots of reasons why he couldve missed the appointment and not called you.

    l
    l This bit i didnt write, it gets automatically put in.
    l
    \/
    Don't be angry!
    • ScaredWitless
    • By ScaredWitless 17th Jul 17, 3:37 PM
    • 78 Posts
    • 6 Thanks
    ScaredWitless
    • #9
    • 17th Jul 17, 3:37 PM
    • #9
    • 17th Jul 17, 3:37 PM
    Its not only that he's lost 3 and a half hours overtime!! I'm phoning Currys at 4pm!!
    • angryparcel
    • By angryparcel 17th Jul 17, 3:50 PM
    • 910 Posts
    • 516 Thanks
    angryparcel
    The OP posted at 2:40pm.
    Originally posted by wealdroam
    No Read Again

    17th Jul 17 at 1:40 PM
    • lincroft1710
    • By lincroft1710 17th Jul 17, 3:57 PM
    • 9,395 Posts
    • 7,364 Thanks
    lincroft1710
    It shows as 2.40 pm on my screen
    • neilmcl
    • By neilmcl 17th Jul 17, 3:58 PM
    • 9,692 Posts
    • 6,705 Thanks
    neilmcl
    No Read Again

    17th Jul 17 at 1:40 PM
    Originally posted by angryparcel
    It says 2:40 pm! What time did you post yours and what time does it state?
    • Fosterdog
    • By Fosterdog 17th Jul 17, 3:58 PM
    • 2,996 Posts
    • 5,179 Thanks
    Fosterdog
    No Read Again

    17th Jul 17 at 1:40 PM
    Originally posted by angryparcel
    Maybe you havent updated your settings from when the clocks changed because it was definitely posted at 2:40pm
    • RoonilWazlib
    • By RoonilWazlib 17th Jul 17, 3:58 PM
    • 127 Posts
    • 84 Thanks
    RoonilWazlib

    From tripped over a duck .
    Originally posted by spadoosh

    Spat coffee on my keyboard at this. Marvellous.
    • ScaredWitless
    • By ScaredWitless 17th Jul 17, 4:12 PM
    • 78 Posts
    • 6 Thanks
    ScaredWitless
    Just phoned Currys. They are going to phone Smeg and query whats happened.
    • angryparcel
    • By angryparcel 17th Jul 17, 4:39 PM
    • 910 Posts
    • 516 Thanks
    angryparcel
    Maybe you havent updated your settings from when the clocks changed because it was definitely posted at 2:40pm
    Originally posted by Fosterdog
    my PC is correct time as it is set to autotime


    also the time posts are set is through the forum settings and not by users computers.
    Last edited by angryparcel; 17-07-2017 at 4:42 PM.
    • wealdroam
    • By wealdroam 17th Jul 17, 4:39 PM
    • 18,642 Posts
    • 15,518 Thanks
    wealdroam
    No Read Again

    17th Jul 17 at 1:40 PM
    Originally posted by angryparcel
    • angryparcel
    • By angryparcel 17th Jul 17, 4:48 PM
    • 910 Posts
    • 516 Thanks
    angryparcel
    it is the forum settings that are wrong as at the bottom it states

    All times are GMT. The time now is 3:43 PM

    we are in BST which is

    16:47
    Monday, 17 July 2017
    British Summer Time (BST)

    https://www.timeanddate.com/worldclock/uk
    • Fosterdog
    • By Fosterdog 17th Jul 17, 4:54 PM
    • 2,996 Posts
    • 5,179 Thanks
    Fosterdog
    Nope the bottom of the forum for me shows as

    All times are GMT +1. The time is now 4:54pm

    It is your settings

    If you go into your user control panel, under time and date mine is set to automatically detect DST changes, maybe yours is set to manual and needs changing.
    Last edited by Fosterdog; 17-07-2017 at 4:57 PM.
    • wealdroam
    • By wealdroam 17th Jul 17, 4:59 PM
    • 18,642 Posts
    • 15,518 Thanks
    wealdroam
    Your server farm needs updating...

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