Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@. Skimlinks & other affiliated links are turned on

Search
  • FIRST POST
    • book12
    • By book12 17th Jul 17, 2:08 PM
    • 2,511Posts
    • 554Thanks
    book12
    Can't connect to wifi in hotels
    • #1
    • 17th Jul 17, 2:08 PM
    Can't connect to wifi in hotels 17th Jul 17 at 2:08 PM
    Whenever I use my phone to connect to wi-fi In Holiday Inn, Travel Lodge, or a Premier Inn, Google Chrome blocks it which means I can't use the internet. Same for other browsers on my phone.

    Any way to resolve the issue?
Page 1
    • I have spoken
    • By I have spoken 17th Jul 17, 2:35 PM
    • 4,827 Posts
    • 9,534 Thanks
    I have spoken
    • #2
    • 17th Jul 17, 2:35 PM
    • #2
    • 17th Jul 17, 2:35 PM
    Stay at home?

    But seriously, what model phone do you have?
    • JJ Egan
    • By JJ Egan 17th Jul 17, 2:37 PM
    • 9,441 Posts
    • 3,857 Thanks
    JJ Egan
    • #3
    • 17th Jul 17, 2:37 PM
    • #3
    • 17th Jul 17, 2:37 PM
    Remove Google Chrome .
    But i don't understand other browsers not working if chrome is the culprit .
    • giraffe69
    • By giraffe69 17th Jul 17, 2:42 PM
    • 2,121 Posts
    • 1,854 Thanks
    giraffe69
    • #4
    • 17th Jul 17, 2:42 PM
    • #4
    • 17th Jul 17, 2:42 PM
    My phone connects when going to these hotels without problem. I think you need to give us more detail about what the problem is.
    • DavidP24
    • By DavidP24 17th Jul 17, 2:44 PM
    • 1,932 Posts
    • 1,142 Thanks
    DavidP24
    • #5
    • 17th Jul 17, 2:44 PM
    • #5
    • 17th Jul 17, 2:44 PM
    I think this should be posted in the mobile forum
    Thanks, don't you just hate people with sigs !
    • Frozen_up_north
    • By Frozen_up_north 17th Jul 17, 3:24 PM
    • 1,023 Posts
    • 443 Thanks
    Frozen_up_north
    • #6
    • 17th Jul 17, 3:24 PM
    • #6
    • 17th Jul 17, 3:24 PM
    Is this due to security settings on your phone? Public and free WiFi (those shown without a padlock symbol) is not secure. Everything routed through them can potentially be intercepted.

    I occasionally use free WiFi in pubs and bars, but always use a VPN to secure the connection.

    I'm sure if you ask there will be others able to connect, compare settings.

    Don't forget to get a VPN, I use a paid service by CyberGhost, but there are others too.
    • ukjoel
    • By ukjoel 17th Jul 17, 6:06 PM
    • 1,383 Posts
    • 1,248 Thanks
    ukjoel
    • #7
    • 17th Jul 17, 6:06 PM
    • #7
    • 17th Jul 17, 6:06 PM
    I had the same issue with chrome.
    I use other browsers and it works fine.
    • glentoran99
    • By glentoran99 17th Jul 17, 6:07 PM
    • 4,394 Posts
    • 3,241 Thanks
    glentoran99
    • #8
    • 17th Jul 17, 6:07 PM
    • #8
    • 17th Jul 17, 6:07 PM
    Is this due to security settings on your phone? Public and free WiFi (those shown without a padlock symbol) is not secure. Everything routed through them can potentially be intercepted.

    I occasionally use free WiFi in pubs and bars, but always use a VPN to secure the connection.

    I'm sure if you ask there will be others able to connect, compare settings.

    Don't forget to get a VPN, I use a paid service by CyberGhost, but there are others too.
    Originally posted by Frozen_up_north


    how do you know the VPN is secure? By its very nature you are taking your data through an extra place
    • Frozen_up_north
    • By Frozen_up_north 17th Jul 17, 6:36 PM
    • 1,023 Posts
    • 443 Thanks
    Frozen_up_north
    • #9
    • 17th Jul 17, 6:36 PM
    • #9
    • 17th Jul 17, 6:36 PM
    how do you know the VPN is secure? By its very nature you are taking your data through an extra place
    Originally posted by glentoran99
    A paid for VPN is likely to be more secure than a free WiFi.
    • lammy82
    • By lammy82 17th Jul 17, 7:45 PM
    • 216 Posts
    • 203 Thanks
    lammy82
    It may be because your browser is trying to connect to an https site, and Chrome doesn't let the hotel's wifi intercept the secure connection to redirect you to the wifi logon page.

    So, when it gets blocked try manually navigating to a non-https site like "bbc.co.uk" which should then allow the browser to be redirected to the wifi logon page.
    • securityguy
    • By securityguy 19th Jul 17, 10:35 AM
    • 2,363 Posts
    • 3,613 Thanks
    securityguy
    http://neverssl.com/
    • paddyrg
    • By paddyrg 19th Jul 17, 2:57 PM
    • 13,002 Posts
    • 11,075 Thanks
    paddyrg
    It may be because your browser is trying to connect to an https site, and Chrome doesn't let the hotel's wifi intercept the secure connection to redirect you to the wifi logon page.

    So, when it gets blocked try manually navigating to a non-https site like "bbc.co.uk" which should then allow the browser to be redirected to the wifi logon page.
    Originally posted by lammy82
    Yes, this. It's a known "thing" with captive portals (as hotel etc landing pages are called). They help to set up a temporary IP address. Some devices like my old LG G4 automagically pop up a special page to get through the captive portal.
    • AndyPix
    • By AndyPix 19th Jul 17, 3:36 PM
    • 2,407 Posts
    • 1,587 Thanks
    AndyPix
    It may be because your browser is trying to connect to an https site, and Chrome doesn't let the hotel's wifi intercept the secure connection to redirect you to the wifi logon page.

    So, when it gets blocked try manually navigating to a non-https site like "bbc.co.uk" which should then allow the browser to be redirected to the wifi logon page.
    Originally posted by lammy82

    ^^ Yep - this exactly , great post
    Running with scissors since 1978
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

4,173Posts Today

4,892Users online

Martin's Twitter
  • Byebye! I'm about to stop work & twitter, to instead spend glorious time with Mrs & mini MSE. Wishing u a lovely summer. See u in 10 days.

  • WARNING Did you start Uni in or after 2012? The interest's rising to 6.1%; yet it doesnt work like you think. See https://t.co/IQ8f0Vyetu RT

  • RT @JanaBeee: @MartinSLewis Boris is the anomaly (coffee), the others are versions of normal (beer). Lots of same candidates = vote share d?

  • Follow Martin