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  • FIRST POST
    • matttom1
    • By matttom1 17th Jul 17, 11:21 AM
    • 2Posts
    • 0Thanks
    matttom1
    Virgin Money Mortgages
    • #1
    • 17th Jul 17, 11:21 AM
    Virgin Money Mortgages 17th Jul 17 at 11:21 AM
    I wanted to share the great experience I’ve recently had with a remortgage from HSBC to Virgin Money.
    From the initial contact, the staff have been extremely helpful throughout. Each time a new piece of information was reviewed by an underwriter, or any progress was made with the application a call was made to me which I thought was great. My past experiences of mortgage applications have generally involved me having to chase the mortgage lender for updates so this was very refreshing.
    The application process was smooth and efficient throughout. It is no criticism to Virgin but the valuation company was busy and this part took around 2 weeks from Virgin’s instruction to the valuer. Once the valuation had taken place Virgin called within 2 hours of opening the next working day and confirmed the offer was in the post and had been sent to the conveyancer.
    I highly recommend Virgin Money. The added bonus of access to their city lounges is also a great perk!
    6th June – Application submitted by phone
    7th June – First set of documents submitted to the underwriter
    15th June – Initial contact from the underwriter requesting some more documents
    15th June – Conveyancer instructed by Virgin Money
    16th June – Second set of documents issued to the underwriter
    16th June – Valuation instructed
    21st June – Valuer contacted me to arrange appointment
    30th June – Valuation took place
    3rd July – Offer Issued
    12th July – Remortgage complete
Page 1
    • richy4
    • By richy4 17th Jul 17, 2:14 PM
    • 124 Posts
    • 20 Thanks
    richy4
    • #2
    • 17th Jul 17, 2:14 PM
    • #2
    • 17th Jul 17, 2:14 PM
    Thanks for the info, just about to apply with Virgin.

    What are the city lounges you mentioned you get access to?
    • LuSiVe
    • By LuSiVe 17th Jul 17, 3:54 PM
    • 792 Posts
    • 1,072 Thanks
    LuSiVe
    • #3
    • 17th Jul 17, 3:54 PM
    • #3
    • 17th Jul 17, 3:54 PM
    https://uk.virginmoney.com/virgin/about-lounges/

    Note you can get access to them by owing them money on a 0% credit card too
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