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  • FIRST POST
    • sazzaa
    • By sazzaa 16th Jul 17, 9:40 PM
    • 9Posts
    • 2Thanks
    sazzaa
    0 WOW
    Esperanza Travel - Legit?
    • #1
    • 16th Jul 17, 9:40 PM
    0 WOW
    Esperanza Travel - Legit? 16th Jul 17 at 9:40 PM
    I've found flights on a couple of the comparison sites which are showing Esperanza Travel with cheap business class fares. Just a bit worried if they're legit or not before I part with a pile of cash? Anyone have any experience of them? A google search isn't really telling me much at all...
Page 1
    • richardw
    • By richardw 16th Jul 17, 10:03 PM
    • 18,308 Posts
    • 7,581 Thanks
    richardw
    • #2
    • 16th Jul 17, 10:03 PM
    • #2
    • 16th Jul 17, 10:03 PM
    Why would any airline let them sell a business class fare cheap?
    Posts are not advice and must not be relied upon.
    • sazzaa
    • By sazzaa 16th Jul 17, 10:13 PM
    • 9 Posts
    • 2 Thanks
    sazzaa
    • #3
    • 16th Jul 17, 10:13 PM
    • #3
    • 16th Jul 17, 10:13 PM
    I have no idea how third parties sell any flights, holidays, car rental etc. at a discount, but they manage it...
    • eDicky
    • By eDicky 16th Jul 17, 10:24 PM
    • 2,926 Posts
    • 1,282 Thanks
    eDicky
    • #4
    • 16th Jul 17, 10:24 PM
    • #4
    • 16th Jul 17, 10:24 PM
    Esperanza is the Spanish word for hope...
    • sazzaa
    • By sazzaa 16th Jul 17, 10:28 PM
    • 9 Posts
    • 2 Thanks
    sazzaa
    • #5
    • 16th Jul 17, 10:28 PM
    • #5
    • 16th Jul 17, 10:28 PM
    It also means confidence. Is anyone going to post anything useful? I thought this was supposed to be a helpful forum.
    • bigadaj
    • By bigadaj 16th Jul 17, 10:47 PM
    • 10,725 Posts
    • 7,013 Thanks
    bigadaj
    • #6
    • 16th Jul 17, 10:47 PM
    • #6
    • 16th Jul 17, 10:47 PM
    It also means confidence. Is anyone going to post anything useful? I thought this was supposed to be a helpful forum.
    Originally posted by sazzaa
    People are sceptical, up to you if you want to take a punt, I wouldn't.
    • sazzaa
    • By sazzaa 16th Jul 17, 10:50 PM
    • 9 Posts
    • 2 Thanks
    sazzaa
    • #7
    • 16th Jul 17, 10:50 PM
    • #7
    • 16th Jul 17, 10:50 PM
    Okay, any reason or just general skepticism? Does nobody on here use third party sites? Kayak, Skyscanner etc? Because that seems a bit odd for a moneysaving forum!
    • Blue264
    • By Blue264 16th Jul 17, 10:57 PM
    • 1,546 Posts
    • 921 Thanks
    Blue264
    • #8
    • 16th Jul 17, 10:57 PM
    • #8
    • 16th Jul 17, 10:57 PM
    It is a helpful forum, but in all my years booking flights for a living, I never heard of this company. Funny that the address they give on their web page is 38 Riding House Street, London, W1W 7ES, is the base for Crystal Travel. The reviews are mixed to say the least...

    http://www.reviewcentre.com/Travel-Agents/Esperanza-Travel-www-esperanzatravel-co-uk-reviews_2109478

    Specialist travel companies can get allocation with specific airlines, but I don't see how a company with less than 50 employees would have access to allocation. Personally, I always book directly with the airline.
    • dj1471
    • By dj1471 16th Jul 17, 11:02 PM
    • 919 Posts
    • 607 Thanks
    dj1471
    • #9
    • 16th Jul 17, 11:02 PM
    • #9
    • 16th Jul 17, 11:02 PM
    When you Google them this thread is result #5. Enough said really, they are not a reputable agent.

    A little digging reveals that it's a trading name for Crystal Travel:
    https://abta.com/find-a-member/results?term=Y6438#results

    Google reveals many reports of fares that don't exist, problems with bookings etc. A legit agent wouldn't need 42 different trading names!
    • sazzaa
    • By sazzaa 16th Jul 17, 11:05 PM
    • 9 Posts
    • 2 Thanks
    sazzaa
    Which third parties are considered ok for flights? I have similar prices showing with Air Travel Experts (I've never heard of them either), then it jumps up a hundred pounds for Omega (who I've bought flights through before, but not business class), Travelpack, WorldAirFares and Lastminute.com
    • sazzaa
    • By sazzaa 16th Jul 17, 11:12 PM
    • 9 Posts
    • 2 Thanks
    sazzaa
    A little digging reveals that it's a trading name for Crystal Travel:
    Originally posted by dj1471
    Crystal travel also shows on the flights I'm searching, at £600 more than Esperanza!!
    • mgdavid
    • By mgdavid 16th Jul 17, 11:27 PM
    • 5,248 Posts
    • 4,429 Thanks
    mgdavid
    Okay, any reason or just general skepticism? Does nobody on here use third party sites? Kayak, Skyscanner etc? Because that seems a bit odd for a moneysaving forum!
    Originally posted by sazzaa
    People on here do use Skyscanner etc - but mostly only for timetabling. The general concensus is always to find what you want then book direct with the airline.
    A salary slave no more.....
    • Blue264
    • By Blue264 16th Jul 17, 11:36 PM
    • 1,546 Posts
    • 921 Thanks
    Blue264
    People on here do use Skyscanner etc - but mostly only for timetabling. The general concensus is always to find what you want then book direct with the airline.
    Originally posted by mgdavid
    Exactly. Skyscanner for the routings, Momondo or Kayak for fare comparison, then book with the airline. Simple reason for this is that few agencies are open 24/7, so if your flight is seriously delayed or cancelled in a different time zone, the airline can't always help you as much as they would like because your agent has control of the ticket.
    • Caz3121
    • By Caz3121 17th Jul 17, 6:25 AM
    • 10,848 Posts
    • 7,076 Thanks
    Caz3121
    There is no cheap air fairy. Many of these third party sites (intentionally or unintentionally) use "bait and switch"
    Advertise a non-live price which makes them come top of the "cheapness" scale on search engines
    Take "request for booking" and money then contact the booker after 24-48 hours to advise that the fare requested was sold out/not live/(never existed) and to proceed with the booking you need to part with £ more (possibly taking it to the airline price or more) of course at this stage you can decline to proceed and wait a few weeks to get your money back
    The real savings compared to buying from the airline (based on the fare they will sell the ticket at not the advertised price) is often minimal or none. If you search for reviews the consensus appears to be.....
    if you need to make changes, if the airline makes changes, if you spell your name wrong etc...it will be more difficult/cost you more if you book through a third party than direct with the airline
    Research is key (and well done for asking before booking) I find the trip advisor air travel forum useful for third party experience (enough on there to make me go direct to the airline each time)
    • sazzaa
    • By sazzaa 17th Jul 17, 10:57 AM
    • 9 Posts
    • 2 Thanks
    sazzaa
    There is no cheap air fairy. Many of these third party sites (intentionally or unintentionally) use "bait and switch"
    Advertise a non-live price which makes them come top of the "cheapness" scale on search engines
    Take "request for booking" and money then contact the booker after 24-48 hours to advise that the fare requested was sold out/not live/(never existed) and to proceed with the booking you need to part with £ more (possibly taking it to the airline price or more) of course at this stage you can decline to proceed and wait a few weeks to get your money back
    The real savings compared to buying from the airline (based on the fare they will sell the ticket at not the advertised price) is often minimal or none. If you search for reviews the consensus appears to be.....
    if you need to make changes, if the airline makes changes, if you spell your name wrong etc...it will be more difficult/cost you more if you book through a third party than direct with the airline
    Research is key (and well done for asking before booking) I find the trip advisor air travel forum useful for third party experience (enough on there to make me go direct to the airline each time)
    Originally posted by Caz3121

    I've used Opodo and Expedia for booking cheap flights before and not had any problems, phonecalls or price hikes... Are they considered reliable? Or was I just lucky?
    • PeacefulWaters
    • By PeacefulWaters 17th Jul 17, 12:21 PM
    • 7,182 Posts
    • 8,842 Thanks
    PeacefulWaters
    It also means confidence. Is anyone going to post anything useful? I thought this was supposed to be a helpful forum.
    Originally posted by sazzaa
    posted within an hour of asking a question?
    • richardw
    • By richardw 17th Jul 17, 12:28 PM
    • 18,308 Posts
    • 7,581 Thanks
    richardw
    Opodo under their current owners are to be avoided.
    Posts are not advice and must not be relied upon.
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