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    • Abbey1991
    • By Abbey1991 16th Jul 17, 3:23 AM
    • 53Posts
    • 9Thanks
    Spam callers and the BT 8600 phone
    • #1
    • 16th Jul 17, 3:23 AM
    Spam callers and the BT 8600 phone 16th Jul 17 at 3:23 AM
    I believe that the BT 8600 home phone has a feature to allow specific numbers, and block categories of numbers eg withheld / international.

    Does anyone know if you can programme it to automatically accept calls from a specific area code? ie I know that anyone calling me from a particular town is likely to be genuine, but I don't know all the numbers to be able to programme them in individually.

Page 1
    • Ian011
    • By Ian011 16th Jul 17, 9:26 AM
    • 1,722 Posts
    • 965 Thanks
    • #2
    • 16th Jul 17, 9:26 AM
    • #2
    • 16th Jul 17, 9:26 AM
    The main feature of the trueCall plug-in box, the BT 8500 and BT 8600 "Call Guardian" handsets, the BT Halo handsets and the Sky Shield system (built into the phone network) is that all unknown callers are subject to a voice challenge which they must complete before your phone rings. Marketers and scammers usually hang up and your phone doesn't ring. For those who complete the voice challenge, the usual arrangement is to add callers to the 'always accepted' or 'always rejected' list as you go.

    You do NOT want to automatically accept all calls that appear to come from a particular area code. Many scammers now send fake caller ID pretending to be a local number as these calls are more likely to be picked up.

    If you have people who may call from a variety of numbers or from numbers where caller ID is withheld, another feature of trueCall is that you can issue them with a PIN code to get through without needing to complete the voice challenge.
    • TadleyBaggie
    • By TadleyBaggie 16th Jul 17, 9:56 AM
    • 2,304 Posts
    • 1,664 Thanks
    • #3
    • 16th Jul 17, 9:56 AM
    • #3
    • 16th Jul 17, 9:56 AM
    I have a TrueCall box and have "whitelisted" my local area code, local callers can get straight through.
    • Abbey1991
    • By Abbey1991 16th Jul 17, 12:56 PM
    • 53 Posts
    • 9 Thanks
    • #4
    • 16th Jul 17, 12:56 PM
    • #4
    • 16th Jul 17, 12:56 PM
    Thank you.

    I understand that the "voice challenge" requires the caller to press * or #

    Is there any scenario where a genuine caller would be unable to do this? eg old-fashioned phones in this country, old payphones in developing countries, or those foreign callshop/cybercaf! places. (I'm thinking maybe in case a friend/relative in difficulty abroad is trying to call me).

    Am also nervous that doctors / pharmacists / police stations / hospitals might be put off by the "voice challenge" because they don't understand what's going on.
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