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  • FIRST POST
    • foolofbeans
    • By foolofbeans 14th Jul 17, 11:56 PM
    • 317Posts
    • 397Thanks
    foolofbeans
    Quote given and then charged for
    • #1
    • 14th Jul 17, 11:56 PM
    Quote given and then charged for 14th Jul 17 at 11:56 PM
    I was asked by my boss to find out the cost of a solicitor to carry out some work on a lease.
    I contacted three solicitors via email and explained the issue and asked for a quote of their estimated costs and time.
    All solicitors went through some of the issues and gave me estimated costs. As it turned out we didn't need to use a solicitor.
    Two months down the line I got a letter detailing charges for one of the solicitors. it suggests that the advice given in the response email was chargeable at approx £120.
    I queried the amount by phone and was told that it would be dealt with. Two years later I have had a nasty email saying I still owe the money and now a letter from their debt department.
    What is the best way to respond? I have a feeling they may take me to court and would like to avoid that if possible.
    When does a quote become chargeable?
Page 1
    • CKhalvashi
    • By CKhalvashi 15th Jul 17, 12:12 AM
    • 8,651 Posts
    • 24,386 Thanks
    CKhalvashi
    • #2
    • 15th Jul 17, 12:12 AM
    • #2
    • 15th Jul 17, 12:12 AM
    Ask them to show where you've agreed for chargeable work to take place. If you want a quote, you have to provide details to them, they should know that.

    I've had legal fees as low as £100 going up to a lot of money in various matters, highlighting why you went to get quotes from 3 different firms.

    Whenever I've had to use a solicitor all fees have been agreed up front. I don't think they'd get far by taking the matter to court as long as all your paperwork is in order.

    Standard rule; no contract = no money.
    "I kada sanjamo san, nek bude hiljadu raznih boja" (L. Stamenkovic)

    Call me Remainer or Romaniac, but not Remoaner. It's insulting and I have the right to have my voice heard too.

    I can spell, my iPad can't.
    • foolofbeans
    • By foolofbeans 15th Jul 17, 11:29 AM
    • 317 Posts
    • 397 Thanks
    foolofbeans
    • #3
    • 15th Jul 17, 11:29 AM
    • #3
    • 15th Jul 17, 11:29 AM
    Thank you CKhalvashi.
    I was just worried as I did outline the issues in an email and the solicitor did go through it in a reply email and then told me the hourly rate and estimated time. I shall respond to them asking where I actually commissioned the work from them.
    Quite shocking that a solicitor can behave in this way.
    • unholyangel
    • By unholyangel 15th Jul 17, 3:33 PM
    • 11,278 Posts
    • 8,492 Thanks
    unholyangel
    • #4
    • 15th Jul 17, 3:33 PM
    • #4
    • 15th Jul 17, 3:33 PM
    Thank you CKhalvashi.
    I was just worried as I did outline the issues in an email and the solicitor did go through it in a reply email and then told me the hourly rate and estimated time. I shall respond to them asking where I actually commissioned the work from them.
    Quite shocking that a solicitor can behave in this way.
    Originally posted by foolofbeans
    They need to inform you a consultation is chargeable and what the conditions are.

    Contact the solicitors in question and ask them what their complaints procedure is. If they dont subsequently cancel the charge after making a complaint, complain to the ombudsman.
    Money doesn't solve poverty.....it creates it.
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