Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@.

Search
  • FIRST POST
    • mrbg07546
    • By mrbg07546 13th Jul 17, 1:12 PM
    • 197Posts
    • 12Thanks
    mrbg07546
    Windscreen PCN from newham general hospital
    • #1
    • 13th Jul 17, 1:12 PM
    Windscreen PCN from newham general hospital 13th Jul 17 at 1:12 PM
    My wife got a pcn from new ham general hospital. It says they observed car for a period of 5 minutes.

    However the new pound coins wasn't accepted at the ticket machine and the app didn't work. So she struggled to pay. She however borrowed another persons phoned and made payment (we have a bank statement to prove it)

    We believe the site has no cameras

    What should I do . It was a company called serco
Page 1
    • Coupon-mad
    • By Coupon-mad 13th Jul 17, 1:15 PM
    • 51,504 Posts
    • 65,103 Thanks
    Coupon-mad
    • #2
    • 13th Jul 17, 1:15 PM
    • #2
    • 13th Jul 17, 1:15 PM
    Is it headed up 'parking charge notice' or what?

    Any appeal offered, POPLA? Any BPA or IPC logo?

    You should always, always complain to PALS (Google them) re NHS parking charge scams.
    PRIVATE PCN? DON'T PAY BUT DO NOT IGNORE IT TWO Clicks needed for advice:
    Top of the page: Home>>Forums>Household & Travel>Motoring>Parking Tickets, Fines & Parking - read the 'NEWBIES' FAQS thread!
    Advice to ignore is WRONG, unless in Scotland/NI.

    • mrbg07546
    • By mrbg07546 13th Jul 17, 2:17 PM
    • 197 Posts
    • 12 Thanks
    mrbg07546
    • #3
    • 13th Jul 17, 2:17 PM
    • #3
    • 13th Jul 17, 2:17 PM
    header parking charge notice (PCN)


    no BPA logo - but they are on BPA website


    appeal offered to their website with mention of popla. i presume i should wait 26 days and the NTK Comes by post? then i complain to the serco website?
    • mrbg07546
    • By mrbg07546 13th Jul 17, 2:23 PM
    • 197 Posts
    • 12 Thanks
    mrbg07546
    • #4
    • 13th Jul 17, 2:23 PM
    • #4
    • 13th Jul 17, 2:23 PM
    ok going to email the PALS team.


    I recieved a PCN Parking notice from Serco. I went to visit my mother in hospital, ad the machine did not accept the new pound coins. I did pay for the parking (proof attached via bank statement) yet i still got charged.


    Please could you revserve the Charge.


    Many Thanks
    • Quentin
    • By Quentin 13th Jul 17, 2:49 PM
    • 33,245 Posts
    • 17,183 Thanks
    Quentin
    • #5
    • 13th Jul 17, 2:49 PM
    • #5
    • 13th Jul 17, 2:49 PM
    Everyone is politely asked to read the newbies FAQ thread near the top of the forum before starting a new thread

    Read up now to see how and when to appeal this including a template to use to get a popla code
    • mrbg07546
    • By mrbg07546 15th Aug 17, 9:23 AM
    • 197 Posts
    • 12 Thanks
    mrbg07546
    • #6
    • 15th Aug 17, 9:23 AM
    • #6
    • 15th Aug 17, 9:23 AM
    Ok I got windscreen notice on the 7th of July but received no NTK.

    I have emailed the pals team.

    Should I appeal based on the details on the back of the windscreen notice?
    • nosferatu1001
    • By nosferatu1001 15th Aug 17, 9:38 AM
    • 823 Posts
    • 947 Thanks
    nosferatu1001
    • #7
    • 15th Aug 17, 9:38 AM
    • #7
    • 15th Aug 17, 9:38 AM
    When did you email PALS? Any response?
    they have up to 56 days to contact you, so youre at the start of the period.

    Dont ID the driver, if youve done ANY reading around you will see that is advice number 1 in every thread. Edit your posts above, if you can.
    • Quentin
    • By Quentin 15th Aug 17, 10:01 AM
    • 33,245 Posts
    • 17,183 Thanks
    Quentin
    • #8
    • 15th Aug 17, 10:01 AM
    • #8
    • 15th Aug 17, 10:01 AM

    Should I appeal based on the details on the back of the windscreen notice?
    Originally posted by mrbg07546


    You need to follow the advice in the newbies FAQ thread and appeal using the blue text appeal with the intention of getting a popla code
    • DoaM
    • By DoaM 15th Aug 17, 10:11 AM
    • 3,491 Posts
    • 3,551 Thanks
    DoaM
    • #9
    • 15th Aug 17, 10:11 AM
    • #9
    • 15th Aug 17, 10:11 AM
    You're probably past the appeal window for the windscreen ticket (usually 28 days), so I'd suggest just waiting to see if they issue a notice to keeper through the post - they have up to 56 days after the windscreen ticket (day 1 is the day after windscreen ticket) to get the NTK to the registered keeper.

    IF the NTK arrives then send the blue appeal wording to hook a POPLA ref.
    Diary of a madman
    Walk the line again today
    Entries of confusion
    Dear diary, I'm here to stay
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

4,597Posts Today

9,849Users online

Martin's Twitter