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  • FIRST POST
    • hollydays
    • By hollydays 13th Jul 17, 10:48 AM
    • 15,238Posts
    • 11,014Thanks
    hollydays
    Neutral with negative comment
    • #1
    • 13th Jul 17, 10:48 AM
    Neutral with negative comment 13th Jul 17 at 10:48 AM
    I sold a ladies coat and the buyer didnt pay and a non payment case automatically opened.
    She paid eventually and left a neutral saying the coat was dirty ( it wasn't).
    Is there any way of getting the comment removed?
Page 1
    • Brywalker
    • By Brywalker 13th Jul 17, 12:07 PM
    • 134 Posts
    • 91 Thanks
    Brywalker
    • #2
    • 13th Jul 17, 12:07 PM
    • #2
    • 13th Jul 17, 12:07 PM
    Sorry - posted on wrong thread.
    Last edited by Brywalker; 13-07-2017 at 12:08 PM. Reason: Wrong thread
    • Pun
    • By Pun 13th Jul 17, 12:18 PM
    • 483 Posts
    • 480 Thanks
    Pun
    • #3
    • 13th Jul 17, 12:18 PM
    • #3
    • 13th Jul 17, 12:18 PM
    Probably not - pretty much impossible to prove either way.
    • scd3scd4
    • By scd3scd4 13th Jul 17, 12:20 PM
    • 158 Posts
    • 137 Thanks
    scd3scd4
    • #4
    • 13th Jul 17, 12:20 PM
    • #4
    • 13th Jul 17, 12:20 PM
    Leave one on her page................"Paid eventually."..................she may write for you both to remove your comments. ;-]
    • mrcol1000
    • By mrcol1000 13th Jul 17, 1:24 PM
    • 4,323 Posts
    • 3,721 Thanks
    mrcol1000
    • #5
    • 13th Jul 17, 1:24 PM
    • #5
    • 13th Jul 17, 1:24 PM
    I would just block her and move on. You can always leave a calm factual response. Few people really bother to read feedback, especially a neutral. Those who do will be reassured by you giving your side.

    It is the problem with a not paid case opening quickly and without try to resolve with the buyer. Force someone to buy something they don't want and they will suddenly find a problem with an item (if it arrives at all)
    • pinkshoes
    • By pinkshoes 13th Jul 17, 1:52 PM
    • 15,089 Posts
    • 20,499 Thanks
    pinkshoes
    • #6
    • 13th Jul 17, 1:52 PM
    • #6
    • 13th Jul 17, 1:52 PM
    Just respond politely to the neutral stating something like 'sorry you are not happy. The coat was sent in a clean condition'

    You could also then leave her polite feedback stating 'thank you for finally paying'.

    (It just lets others know she is a slow payer should anyone else have issues...)
    Should've = Should HAVE (not 'of')
    Would've = Would HAVE (not 'of')

    No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)
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