Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@. Skimlinks & other affiliated links are turned on

Search
  • FIRST POST
    • abailey54
    • By abailey54 13th Jul 17, 9:26 AM
    • 1,497Posts
    • 18,971Thanks
    abailey54
    Any advice about sending a high mileage car back to dealer after 6 weeks
    • #1
    • 13th Jul 17, 9:26 AM
    Any advice about sending a high mileage car back to dealer after 6 weeks 13th Jul 17 at 9:26 AM
    Hi, I wondered if anyone had any advice for me

    I bought a second hand car 6 weeks ago from a dealer, it's from 2009 and had a mileage of ~110k and I guess I did around 1.2k miles in the time I've had it

    It has developed a fault (I have no idea what that is yet) and I've taken it back to be looked at

    The warranty only covers up to £250, so I'm concerned that if it turns out to be expensive then I'm going to be a bit stuck

    I understand there's some consumer rights around this, however there seems to be a big emphasis on it being satisfactory quality taking into account age, mileage etc

    So, from my point of view, driving a car around for 6 weeks is not satisfactory, but from their point of view, it's an old car with a high mileage that could be expected to fall apart at any minute so it's my problem

    I'm not going to hide that I'm completely clueless about cars, so any advice at all would be appreciated

    Thanks
Page 1
    • caprikid1
    • By caprikid1 13th Jul 17, 9:44 AM
    • 436 Posts
    • 456 Thanks
    caprikid1
    • #2
    • 13th Jul 17, 9:44 AM
    • #2
    • 13th Jul 17, 9:44 AM
    What is the fault ? What Car , How much paid.
    • abailey54
    • By abailey54 13th Jul 17, 10:06 AM
    • 1,497 Posts
    • 18,971 Thanks
    abailey54
    • #3
    • 13th Jul 17, 10:06 AM
    • #3
    • 13th Jul 17, 10:06 AM
    Nissan note, £2400, I don't know what the fault is, could be a gearbox issue or something to do with the cooling system or possibly exhaust, I'm clueless about cars

    Also I was led to believe that the price was slightly lower due to damage to the paintwork (a few scratches and has been keyed)
    Last edited by abailey54; 13-07-2017 at 10:08 AM.
    • AdrianC
    • By AdrianC 13th Jul 17, 10:10 AM
    • 14,791 Posts
    • 13,143 Thanks
    AdrianC
    • #4
    • 13th Jul 17, 10:10 AM
    • #4
    • 13th Jul 17, 10:10 AM
    Within 30 days of purchase, you have a right for a refund if any faults develop that are covered by consumer rights legislation.
    Beyond that point, the supplier has a right to repair.

    So what faults are covered? Basically, anything that's not reasonable to expect for a car of that age/mileage/apparent condition. So at 110k and 8yr old, there's plenty that is reasonable to expect.

    You were happy to buy the car with a warranty with a maximum claim limit of £250 - you could have paid more for a higher limit warranty. An aftermarket warranty is basically just an insurance policy priced so that you receive back more than you pay in if your car is significantly less reliable than expected.

    I don't know what the fault is, could be a gearbox issue or something to do with the cooling system or possibly exhaust...
    Give us a description of the symptoms.
    • abailey54
    • By abailey54 13th Jul 17, 10:17 AM
    • 1,497 Posts
    • 18,971 Thanks
    abailey54
    • #5
    • 13th Jul 17, 10:17 AM
    • #5
    • 13th Jul 17, 10:17 AM
    Within 30 days of purchase, you have a right for a refund if any faults develop that are covered by consumer rights legislation.
    Beyond that point, the supplier has a right to repair.

    So what faults are covered? Basically, anything that's not reasonable to expect for a car of that age/mileage/apparent condition. So at 110k and 8yr old, there's plenty that is reasonable to expect.

    You were happy to buy the car with a warranty with a maximum claim limit of £250 - you could have paid more for a higher limit warranty. An aftermarket warranty is basically just an insurance policy priced so that you receive back more than you pay in if your car is significantly less reliable than expected.



    Give us a description of the symptoms.
    Originally posted by AdrianC
    Thank you

    I have just received a call and it was a wheel bearing (sp?) replacement
    • LandyAndy
    • By LandyAndy 13th Jul 17, 11:15 AM
    • 23,736 Posts
    • 50,345 Thanks
    LandyAndy
    • #6
    • 13th Jul 17, 11:15 AM
    • #6
    • 13th Jul 17, 11:15 AM

    It has developed a fault (I have no idea what that is yet) and I've taken it back to be looked at

    Originally posted by abailey54
    I don't know what the fault is, could be a gearbox issue or something to do with the cooling system or possibly exhaust, I'm clueless about cars
    Originally posted by abailey54

    I have just received a call and it was a wheel bearing (sp?) replacement
    Originally posted by abailey54

    Well, it had to be something.
    • AdrianC
    • By AdrianC 13th Jul 17, 11:19 AM
    • 14,791 Posts
    • 13,143 Thanks
    AdrianC
    • #7
    • 13th Jul 17, 11:19 AM
    • #7
    • 13th Jul 17, 11:19 AM
    I have just received a call and it was a wheel bearing (sp?) replacement
    Originally posted by abailey54
    And they're sorting it? Good. It's absolutely fair wear and tear, though.

    That should be well within £250, anyway - although it might be more if it's one of those bloody sealed-unit hubs that includes the ABS sensor. Note, you say? <quick look> Ah, it isn't. Good.

    Don't be surprised if they say "We've done brake discs and pads because the old ones weren't worth putting back in".
    • abailey54
    • By abailey54 13th Jul 17, 11:36 AM
    • 1,497 Posts
    • 18,971 Thanks
    abailey54
    • #8
    • 13th Jul 17, 11:36 AM
    • #8
    • 13th Jul 17, 11:36 AM
    Well, it had to be something.
    Originally posted by LandyAndy
    I did say I was clueless

    Turns out google isn't a suitable replacement for a qualified mechanic
    • abailey54
    • By abailey54 13th Jul 17, 11:38 AM
    • 1,497 Posts
    • 18,971 Thanks
    abailey54
    • #9
    • 13th Jul 17, 11:38 AM
    • #9
    • 13th Jul 17, 11:38 AM
    And they're sorting it? Good. It's absolutely fair wear and tear, though.

    That should be well within £250, anyway - although it might be more if it's one of those bloody sealed-unit hubs that includes the ABS sensor. Note, you say? <quick look> Ah, it isn't. Good.

    Don't be surprised if they say "We've done brake discs and pads because the old ones weren't worth putting back in".
    Originally posted by AdrianC
    Thank you AdrianC for the info, that does sound promising
    • AdrianC
    • By AdrianC 13th Jul 17, 11:39 AM
    • 14,791 Posts
    • 13,143 Thanks
    AdrianC
    Turns out google isn't a suitable replacement for a qualified mechanic
    Originally posted by abailey54
    I'm intrigued as to what you googled for, to come out with a wheel bearing could be cooling/gearbox/exhaust...
    • abailey54
    • By abailey54 13th Jul 17, 11:57 AM
    • 1,497 Posts
    • 18,971 Thanks
    abailey54
    I'm intrigued as to what you googled for, to come out with a wheel bearing could be cooling/gearbox/exhaust...
    Originally posted by AdrianC
    It was just the noise the engine sounded like it was making, particularly over 30mph, didn't sound like 4th and 5th gear were 'working' and the engine seemed really hot checking the oil an hour after it had been driven (I didn't type all of that into google, obvs)
    • parking_question_chap
    • By parking_question_chap 13th Jul 17, 5:46 PM
    • 1,385 Posts
    • 1,189 Thanks
    parking_question_chap
    I'm intrigued as to what you googled for, to come out with a wheel bearing could be cooling/gearbox/exhaust...
    Originally posted by AdrianC
    Car part tombola probably.
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

4,166Posts Today

9,774Users online

Martin's Twitter