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    • alfieralfie
    • By alfieralfie 12th Jul 17, 2:22 PM
    • 2Posts
    • 0Thanks
    How to get electoral roll info updated?
    • #1
    • 12th Jul 17, 2:22 PM
    How to get electoral roll info updated? 12th Jul 17 at 2:22 PM
    Hi I need some advice -

    I moved house in December last year, but contacted the national electoral roll so we could vote. We voted in March at the local ones & kept the voting notification. I then tried to change electric provider & was turned down cos I failed the credit check. I joined Equifax as I know my credit is good & found we weren't registered on the electoral roll. I took photos of my voting card & sent it to them with an email explaining that this information needed updating.
    They responded & said the council will send them updates to the electoral roll every few months & they will update it then. That was May & it is still not updated, hence I am now stuck with bad credit & need to get a gas contract for a new supply.

    Any ideas as to how I can force them to update my file??
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    • zx81
    • By zx81 12th Jul 17, 2:24 PM
    • 13,187 Posts
    • 13,501 Thanks
    • #2
    • 12th Jul 17, 2:24 PM
    • #2
    • 12th Jul 17, 2:24 PM
    Ask your council if they will do a manual update. At least find out when in the year they update.

    Ask the other CRAs if they will accept evidence from you for an update.
    • alfieralfie
    • By alfieralfie 12th Jul 17, 6:13 PM
    • 2 Posts
    • 0 Thanks
    • #3
    • 12th Jul 17, 6:13 PM
    • #3
    • 12th Jul 17, 6:13 PM
    Thanks, I will try that.
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