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  • FIRST POST
    • Birdo26
    • By Birdo26 11th Jul 17, 7:58 PM
    • 6Posts
    • 1Thanks
    Birdo26
    HX Car Park Management, Gladstones Letter Before Claim
    • #1
    • 11th Jul 17, 7:58 PM
    HX Car Park Management, Gladstones Letter Before Claim 11th Jul 17 at 7:58 PM
    Hi,

    Received a PCN from HX Car Park Management

    Spoke to the bowling who said cameras were only installed recently. Signs are not clear at all. But said they can't cancel them.

    Didn't reply to it which was a bit silly but now have received a letter before claim from Gladstones solicitors asking to pay £160 within 14 days.

    Had a search on here and found a reply so sent that by email which I hope is ok. Said not to admit who was driving which i made sure I didn't.

    Just want to know what I should do now and what is likely to happen next.

    Thanks
    Last edited by Birdo26; 11-07-2017 at 8:40 PM.
Page 1
    • Quentin
    • By Quentin 11th Jul 17, 8:33 PM
    • 32,086 Posts
    • 16,178 Thanks
    Quentin
    • #2
    • 11th Jul 17, 8:33 PM
    • #2
    • 11th Jul 17, 8:33 PM
    You need to edit your post to remove details of who was driving.

    The ppcs monitor this forum and can use your posts against you.

    Everyone is politely asked to read up in the newbies FAQ thread near the top of the forum before starting a new thread.

    You will find lots of advice the court process which will be the next step if they aren't persuaded by your reply to drop this
    • Birdo26
    • By Birdo26 11th Jul 17, 8:45 PM
    • 6 Posts
    • 1 Thanks
    Birdo26
    • #3
    • 11th Jul 17, 8:45 PM
    • #3
    • 11th Jul 17, 8:45 PM
    Thanks, is an email ok or does it need to be in a witten letter as such?
    • Coupon-mad
    • By Coupon-mad 11th Jul 17, 10:28 PM
    • 48,190 Posts
    • 61,654 Thanks
    Coupon-mad
    • #4
    • 11th Jul 17, 10:28 PM
    • #4
    • 11th Jul 17, 10:28 PM
    Signs are not clear at all. But said they can't cancel them.
    They lied.

    The client can always cancel a PCN from their contractor. Be more assertive and/or ask who CAN cancel it.

    Just want to know what I should do now and what is likely to happen next.
    This will happen next:

    http://forums.moneysavingexpert.com/showthread.php?t=5678038

    You will learn so much more by reading and bookmarking other Gladstones threads.
    PRIVATE PCN in England/Wales? DON'T PAY BUT DO NOT IGNORE IT

    Click on the trail, top of this page: Home>>Forums>Household & Travel>Motoring>Parking Tickets, Fines & Parking - read the 'NEWBIES' FAQS thread!
    DON'T read old advice to ignore, unless in Scotland/NI.

    • Birdo26
    • By Birdo26 22nd Jul 17, 10:11 AM
    • 6 Posts
    • 1 Thanks
    Birdo26
    • #5
    • 22nd Jul 17, 10:11 AM
    • #5
    • 22nd Jul 17, 10:11 AM
    Received no further letter from Gladstones and now have County Court Claim Form.
    Last edited by Birdo26; 22-07-2017 at 11:36 AM.
    • Quentin
    • By Quentin 22nd Jul 17, 10:13 AM
    • 32,086 Posts
    • 16,178 Thanks
    Quentin
    • #6
    • 22nd Jul 17, 10:13 AM
    • #6
    • 22nd Jul 17, 10:13 AM
    Read up all about dealing with court in the newbies faq thread.


    Lots of guidance there with links to other resources (as mentioned in #2)
    • Birdo26
    • By Birdo26 22nd Jul 17, 10:43 AM
    • 6 Posts
    • 1 Thanks
    Birdo26
    • #7
    • 22nd Jul 17, 10:43 AM
    • #7
    • 22nd Jul 17, 10:43 AM
    Is it still worth driver going down and pursing the bowling alley>
    Last edited by Birdo26; 22-07-2017 at 11:35 AM.
    • Quentin
    • By Quentin 22nd Jul 17, 10:48 AM
    • 32,086 Posts
    • 16,178 Thanks
    Quentin
    • #8
    • 22nd Jul 17, 10:48 AM
    • #8
    • 22nd Jul 17, 10:48 AM
    Yes - were you a customer? Give them a hard time and escalate to the right department at head office if you get brushed off as advised to you in #4


    At the same time continue along the court process outlined in the FAQ.


    If the merchant agrees to get the charge cancelled you need to continue the court process until you get notified by the PPC they are cancelling
    Last edited by Quentin; 22-07-2017 at 10:51 AM.
    • Birdo26
    • By Birdo26 22nd Jul 17, 10:58 AM
    • 6 Posts
    • 1 Thanks
    Birdo26
    • #9
    • 22nd Jul 17, 10:58 AM
    • #9
    • 22nd Jul 17, 10:58 AM
    Driver used the bowling all evening. Ticketing system was only put in 2 weeks before driver went. Has always been free before.

    Will they have dates of when signage was erected? Because when the driver went there were little to no signs but now they have installed more. Have a feeling it may be needed.
    Last edited by Birdo26; 22-07-2017 at 11:35 AM.
    • Quentin
    • By Quentin 22nd Jul 17, 11:01 AM
    • 32,086 Posts
    • 16,178 Thanks
    Quentin
    You say in your OP you made sure not to admit who was driving.


    You need to edit subsequent posts where you have done so!


    Yes follow advice in newbies faq about sending AOS


    If you are getting the bowling alley to cancel this then what signs were on show is irrelevant. (It's unlikely anyone at the merchant will know when signs were erected)
    • Birdo26
    • By Birdo26 22nd Jul 17, 11:17 AM
    • 6 Posts
    • 1 Thanks
    Birdo26
    Apologies which posts were these?
    • Quentin
    • By Quentin 22nd Jul 17, 11:28 AM
    • 32,086 Posts
    • 16,178 Thanks
    Quentin
    Use the third person as in "the driver parked all evening"
    • Coupon-mad
    • By Coupon-mad 22nd Jul 17, 8:36 PM
    • 48,190 Posts
    • 61,654 Thanks
    Coupon-mad
    Received no further letter from Gladstones and now have County Court Claim Form.
    Originally posted by Birdo26
    Post #2 of the NEWBIES thread tells you how to handle this, start to finish. Show us your draft defence based on all the zillions of others you find, after you have done the AOS online to MCOL. We win over 99% (one loss I can recall, hundreds of wins over the past year and more).
    Last edited by Coupon-mad; 22-07-2017 at 8:51 PM.
    PRIVATE PCN in England/Wales? DON'T PAY BUT DO NOT IGNORE IT

    Click on the trail, top of this page: Home>>Forums>Household & Travel>Motoring>Parking Tickets, Fines & Parking - read the 'NEWBIES' FAQS thread!
    DON'T read old advice to ignore, unless in Scotland/NI.

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