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    • surreysaver
    • By surreysaver 11th Jul 17, 3:10 PM
    • 2,165Posts
    • 1,220Thanks
    surreysaver
    Post Office Online Saver
    • #1
    • 11th Jul 17, 3:10 PM
    Post Office Online Saver 11th Jul 17 at 3:10 PM
    How do I find out what the sort code and account numbers are for my Online Saver? After two-and-a-half weeks, I've finally received my passcode to log in, and the account number is asterisked apart from the last four digits, and the sort code is nowhere to be found. I've had none of this information from previous letters or emails from them either.
    Last edited by surreysaver; 11-07-2017 at 4:48 PM.
    I consider myself to be a male feminist. Is that allowed?
Page 1
    • youngretired
    • By youngretired 11th Jul 17, 4:04 PM
    • 94 Posts
    • 41 Thanks
    youngretired
    • #2
    • 11th Jul 17, 4:04 PM
    • #2
    • 11th Jul 17, 4:04 PM
    You should of had a letter 'Welcome to your new savings account' and this would show the Post Office sort code 90-78-68 and your account number plus the interest rate. Did you make an initial deposit on the opening application?

    If you haven't done so then this might be the reason you haven't had the details yet, as the letter also shows the opening balance (I've always done a initial deposit of £5 via direct debit just to make sure it works). You can make deposits via debit card and the direct debit that has been set up on your nominated account.
    • surreysaver
    • By surreysaver 11th Jul 17, 4:07 PM
    • 2,165 Posts
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    surreysaver
    • #3
    • 11th Jul 17, 4:07 PM
    • #3
    • 11th Jul 17, 4:07 PM
    You should of had a letter 'Welcome to your new savings account' and this would show the Post Office sort code 90-78-68 and your account number plus the interest rate. Did you make an initial deposit on the opening application?

    If you haven't done so then this might be the reason you haven't had the details yet, as the letter also shows the opening balance (I've always done a initial deposit of £5 via direct debit just to make sure it works). You can make deposits via debit card and the direct debit that has been set up on your nominated account.
    Originally posted by youngretired
    No, I've only just received the passcode today, so haven't been able to make an initial deposit as I have only just been able to set up the direct debit. I received a welcome email, but no account details were contained within it.
    I consider myself to be a male feminist. Is that allowed?
    • alanq
    • By alanq 11th Jul 17, 4:11 PM
    • 3,652 Posts
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    alanq
    • #4
    • 11th Jul 17, 4:11 PM
    • #4
    • 11th Jul 17, 4:11 PM
    The pass code is supposed to take up to 5 business days to arrive and the account number up to 10 business days. From remarks in other threads PO Savings is not the most efficient of organisations.

    http://www.postoffice.co.uk/dam/jcr:148d19fd-ca62-4604-9560-3548d9f74ca9/online-saver-key-information-pack.pdf
    I'm a Board Guide on the Budgeting and Bank Accounts, Savings & Investments, Food Shopping and Over 50s MoneySaving boards. I'm a volunteer to help the boards run smoothly, and I can move and merge threads there. Any views are mine and not the official line of moneysavingexpert.com. Board guides are not moderators. If you spot an inappropriate or illegal post then please report it to forumteam@moneysavingexpert.com
    • surreysaver
    • By surreysaver 11th Jul 17, 4:50 PM
    • 2,165 Posts
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    surreysaver
    • #5
    • 11th Jul 17, 4:50 PM
    • #5
    • 11th Jul 17, 4:50 PM
    The pass code is supposed to take up to 5 business days to arrive and the account number up to 10 business days. From remarks in other threads PO Savings is not the most efficient of organisations.

    http://www.postoffice.co.uk/dam/jcr:148d19fd-ca62-4604-9560-3548d9f74ca9/online-saver-key-information-pack.pdf
    Originally posted by alanq
    The first passcode never arrived, and I had to order another one. I rang up three times asking for a new one, each time them telling me to 'give it another day, its got to come from Ireland'. I finally demanded they send me a new one, and it only took three days!
    I consider myself to be a male feminist. Is that allowed?
    • veryintrigued
    • By veryintrigued 11th Jul 17, 6:55 PM
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    veryintrigued
    • #6
    • 11th Jul 17, 6:55 PM
    • #6
    • 11th Jul 17, 6:55 PM
    The first passcode never arrived
    Originally posted by surreysaver
    That's ironic!
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