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  • FIRST POST
    • csgohan4
    • By csgohan4 10th Jul 17, 1:15 PM
    • 3,567Posts
    • 2,239Thanks
    csgohan4
    BT broadband Haggling thread
    • #1
    • 10th Jul 17, 1:15 PM
    BT broadband Haggling thread 10th Jul 17 at 1:15 PM
    Couldn't find this which is similar to the Sky ones,

    Have you had success in haggling towards the end of your fibre or broadband deals? and how good were they? Cheers in advance
    "It is prudent when shopping for something important, not to limit yourself to Pound land"
Page 1
    • shaggy
    • By shaggy 11th Jul 17, 4:45 PM
    • 839 Posts
    • 158 Thanks
    shaggy
    • #2
    • 11th Jul 17, 4:45 PM
    • #2
    • 11th Jul 17, 4:45 PM
    i'm in the process of about to haggle for a better deal with BT soon. I dont believe they offer great retention deals - in which case hunt out someone else like Sky or PlusNet and comeback to BT next year and get £100+ topped up debit card and quidco cashback etc
    • JJ Egan
    • By JJ Egan 11th Jul 17, 5:26 PM
    • 9,441 Posts
    • 3,858 Thanks
    JJ Egan
    • #3
    • 11th Jul 17, 5:26 PM
    • #3
    • 11th Jul 17, 5:26 PM
    Have you had success in haggling towards the end of your fibre or broadband deals? and how good were they? Cheers in advance
    Originally posted by csgohan4

    YES last three years each new contract was less than the last one .
    But i did not haggle just informed them i was leaving in 30 days and waited for an offer .
    Refused first offer and waited then retention's called with an acceptable offer .

    http://forums.moneysavingexpert.com/showthread.php?t=5310749&highlight=bt+haggling

    http://forums.moneysavingexpert.com/search.php?searchid=172969301
    • adammday
    • By adammday 14th Jul 17, 1:26 AM
    • 1 Posts
    • 0 Thanks
    adammday
    • #4
    • 14th Jul 17, 1:26 AM
    • #4
    • 14th Jul 17, 1:26 AM
    I have attempted to haggle with BT twice over the last two days on behalf of my elderly parents. They've offered a £3 discount on £42 pm. Sky offering £18.99 for 12 months with £75 prepaid card. No brainer, but BT will not let them keep the same number. The stress and inconvenience of changing their number isn't fair on elderly people or anyone for that fact. Anyone experienced this and got round it? Another large arrogant organisation rewarding shareholders rather than loyal customers. Doesn't seem fair and a potential Ofcom issue?
    • shaggy
    • By shaggy 14th Jul 17, 7:34 AM
    • 839 Posts
    • 158 Thanks
    shaggy
    • #5
    • 14th Jul 17, 7:34 AM
    • #5
    • 14th Jul 17, 7:34 AM
    I have attempted to haggle with BT twice over the last two days on behalf of my elderly parents. They've offered a £3 discount on £42 pm. Sky offering £18.99 for 12 months with £75 prepaid card. No brainer, but BT will not let them keep the same number. The stress and inconvenience of changing their number isn't fair on elderly people or anyone for that fact. Anyone experienced this and got round it? Another large arrogant organisation rewarding shareholders rather than loyal customers. Doesn't seem fair and a potential Ofcom issue?
    Originally posted by adammday
    Possibly an ofcom issue. I'm surprised about the number. I managed to change from Sky to bt and kept the number . Why can't it be done in reverse ?
    • mac.d
    • By mac.d 14th Jul 17, 1:23 PM
    • 426 Posts
    • 331 Thanks
    mac.d
    • #6
    • 14th Jul 17, 1:23 PM
    • #6
    • 14th Jul 17, 1:23 PM
    I have attempted to haggle with BT twice over the last two days on behalf of my elderly parents. They've offered a £3 discount on £42 pm. Sky offering £18.99 for 12 months with £75 prepaid card. No brainer, but BT will not let them keep the same number. The stress and inconvenience of changing their number isn't fair on elderly people or anyone for that fact. Anyone experienced this and got round it? Another large arrogant organisation rewarding shareholders rather than loyal customers. Doesn't seem fair and a potential Ofcom issue?
    Originally posted by adammday
    If you switch from BT to Sky it's Sky who you do the switch with (its known as 'gaining provider led process') and that's who you ask to keep your existing number. Not sure why BT would be telling you they can't keep their number?

    See:
    Ofcom: Switching landline

    uSwitch: How to Switch Broadband
    Can I keep my landline phone number if I switch providers?

    You can always contact Sky and ask them.
    Also, just phone up BT and tell them you are leaving because you can get Sky for £19. You are giving them one last call to see if they can offer you anything, otherwise you are leaving. Don't cancel, just tell them you are leaving and then arrange your new deal with Sky if BT don't offer you anything.
    Last edited by mac.d; 14-07-2017 at 1:27 PM.
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