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  • FIRST POST
    • Danny_7591
    • By Danny_7591 7th Jul 17, 2:15 PM
    • 5Posts
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    Danny_7591
    unused stairlift refund
    • #1
    • 7th Jul 17, 2:15 PM
    unused stairlift refund 7th Jul 17 at 2:15 PM
    Hi my farther inlaw bought a stairlift for his terminally ill wife on the 1 July 17 from orange badge mobility services it cost £1700. Unfortunately she passed away in hospital and never made it home to use it. He has rang them up asking if they would remove it and give him a full refund, they said yes they can remove it but will only give him £150. the house is a standard 13 stairs house with no turns so no special equipment was needed he paid on credit card is he entitled to a full refund?
Page 2
    • Dr Crypto
    • By Dr Crypto 11th Jul 17, 1:10 PM
    • 136 Posts
    • 45 Thanks
    Dr Crypto
    Similar thing happened with my Father. Bought the lift for £4,500 and only used it once before he died. It was removed within weeks of it being installed.

    They are practically worthless secondhand. We we offered about £200 for it so decided to donate it to the hospice that cared for him in his final days. They were very grateful for it and said they had people waiting for them.

    It felt like the right thing to do and we put the value against IHT as well.
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