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    • ladymarmalade222
    • By ladymarmalade222 7th Jul 17, 1:28 PM
    • 605Posts
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    ladymarmalade222
    Scam site?
    • #1
    • 7th Jul 17, 1:28 PM
    Scam site? 7th Jul 17 at 1:28 PM
    Sorry if this is in the wrong place but would be grateful for any help.

    My partner fell in love with some boots online, it turns out they are old stock from a previous season but thought I would see if I could track them down as a surprise birthday gift.

    I found them on a site calling themselves Redfoot Shoes but the website address is www.rf-shoes.co.uk and if you search for Redfoot shoes on Google it is a different web address and you cannot find the boots when you do a search.

    The boots are called Goodwin Smith Crawshaw and the rf-shoes website comes at the bottom of the first page when you google them.

    I have a feeling it is a scam site trying to pass off as Redfoot but would like somebody else to confirm I am not going mad

    ps. Tried to call redfoot but cannot get through

    Thanks everybody

    Xx
Page 1
    • angryparcel
    • By angryparcel 7th Jul 17, 1:35 PM
    • 910 Posts
    • 515 Thanks
    angryparcel
    • #2
    • 7th Jul 17, 1:35 PM
    • #2
    • 7th Jul 17, 1:35 PM
    it looks legit and maybe just a site to get rid of old season stock

    https://whois.domaintools.com/rf-shoes.co.uk
    https://whois.domaintools.com/redfootshoes.com

    both domains registered by the same person and the same address
    • DoaM
    • By DoaM 7th Jul 17, 2:00 PM
    • 3,032 Posts
    • 3,085 Thanks
    DoaM
    • #3
    • 7th Jul 17, 2:00 PM
    • #3
    • 7th Jul 17, 2:00 PM
    The only thing wrong with the domain registration is UK Individual.

    The main thing wrong with the website is:

    No contact details (email, phone, address)
    No company number
    No VAT number (not necessarily incorrect)

    For a shopping website those things would get me thinking hmm.
    Diary of a madman
    Walk the line again today
    Entries of confusion
    Dear diary, I'm here to stay
    • cono1717
    • By cono1717 7th Jul 17, 2:21 PM
    • 602 Posts
    • 409 Thanks
    cono1717
    • #4
    • 7th Jul 17, 2:21 PM
    • #4
    • 7th Jul 17, 2:21 PM
    It does seem a bit like their website isn't as inclusive of information as it could be (see post #3) however the company seems legit.

    https://beta.companieshouse.gov.uk/company/07443200/filing-history

    The director on there matches the domain registrant and they have been trading for some time and dont seem to be in financial trouble.
    • angryparcel
    • By angryparcel 7th Jul 17, 2:31 PM
    • 910 Posts
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    angryparcel
    • #5
    • 7th Jul 17, 2:31 PM
    • #5
    • 7th Jul 17, 2:31 PM
    The only thing wrong with the domain registration is UK Individual.

    The main thing wrong with the website is:

    No contact details (email, phone, address)
    No company number
    No VAT number (not necessarily incorrect)

    For a shopping website those things would get me thinking hmm.
    Originally posted by DoaM
    regardless it is legit as its a spin off from the main site as stated the domains are registered by the same person.
    yes should have contact details on any UK based website
    • unholyangel
    • By unholyangel 7th Jul 17, 2:31 PM
    • 11,153 Posts
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    unholyangel
    • #6
    • 7th Jul 17, 2:31 PM
    • #6
    • 7th Jul 17, 2:31 PM
    Redfoot are registered in E&W under company number 07443200 and (so a bit of digging tells me) are a subsidiary of bacup shoe company.

    The redfoot.com address lists those company details as their registered office in their T&C's. The rf-shoes does not (they dont even have T&C's). I even went through with a fake order to see if they tell you who takes the payment but that information isn't available until you actually pay.

    Their facebook page also lists the .com address but not the rf-shoes.

    Edit: I've contacted the company to ask them. Lets see what they say.
    Last edited by unholyangel; 07-07-2017 at 2:35 PM.
    Money doesn't solve poverty.....it creates it.
    • angryparcel
    • By angryparcel 7th Jul 17, 2:38 PM
    • 910 Posts
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    angryparcel
    • #7
    • 7th Jul 17, 2:38 PM
    • #7
    • 7th Jul 17, 2:38 PM
    i am on their live chat to see what they say
    • angryparcel
    • By angryparcel 7th Jul 17, 2:47 PM
    • 910 Posts
    • 515 Thanks
    angryparcel
    • #8
    • 7th Jul 17, 2:47 PM
    • #8
    • 7th Jul 17, 2:47 PM
    This is what they stated in live chat

    Chat started on 07 Jul 2017, 01:35 PM (GMT+0)
    (01:35:18) *** XXXXXX joined the chat ***
    (01:35:18) XXXXXX: can you please explain why your spin off site rf-shoes.co.uk does not have any contact details
    (01:37:38) *** Eleanor joined the chat ***
    (01:40:46) Eleanor: Hi XXXXXX, apologies that is because most traffic comes through our main website - Redfoot Shoes https://www.redfootshoes.com/ ... I can help you on here though if you're having any problems?
    (01:41:39) XXXXXX: no just wondered if it was a genuine site as it has not contact details etc or even your T&C listed
    (01:43:21) Eleanor: It is a genuine website, mostly used for our trade customers who already have our contact details. If you would like to shop with us I would advise using the above website
    (01:43:35) XXXXXX: ok
    (01:43:44) Eleanor: Is there anything else we can help you with today?
    (01:43:53) *** XXXXXX left the chat ***
    • ladymarmalade222
    • By ladymarmalade222 7th Jul 17, 3:08 PM
    • 605 Posts
    • 552 Thanks
    ladymarmalade222
    • #9
    • 7th Jul 17, 3:08 PM
    • #9
    • 7th Jul 17, 3:08 PM
    Many thanks for all your help.

    So it looks like I am ok to place the order. I will pay on cc just incase.

    At least others agreed it did look a little strange. I thought I was being too paranoid.

    Trust my partner to yet again pick something obscure..he can never point out something on Next and say he likes them. He spends too much time on pinterest then his browsing history stalks him!

    Thanks once again

    Xx
    • angryparcel
    • By angryparcel 7th Jul 17, 3:12 PM
    • 910 Posts
    • 515 Thanks
    angryparcel
    Many thanks for all your help.

    So it looks like I am ok to place the order. I will pay on cc just incase.

    At least others agreed it did look a little strange. I thought I was being too paranoid.

    Trust my partner to yet again pick something obscure..he can never point out something on Next and say he likes them. He spends too much time on pinterest then his browsing history stalks him!

    Thanks once again

    Xx
    Originally posted by ladymarmalade222
    If you have issues then it looks like you have to go onto their main site to contact them
    • McKneff
    • By McKneff 7th Jul 17, 3:21 PM
    • 35,473 Posts
    • 45,665 Thanks
    McKneff
    Cc will only help if they are over £100
    No one can make you feel inferior without your consent
    • wealdroam
    • By wealdroam 7th Jul 17, 3:31 PM
    • 18,648 Posts
    • 15,548 Thanks
    wealdroam
    Cc will only help if they are over £100
    Originally posted by McKneff
    A chargeback may be possible for purchases under that value.
    • DoaM
    • By DoaM 7th Jul 17, 3:45 PM
    • 3,032 Posts
    • 3,085 Thanks
    DoaM
    If you have issues then it looks like you have to go onto their main site to contact them
    Originally posted by angryparcel
    Sounds like OP may well be better buying from the main site. (Unless what they want isn't on the main site, or is significantly cheaper on the .co.uk site).
    Diary of a madman
    Walk the line again today
    Entries of confusion
    Dear diary, I'm here to stay
    • ladymarmalade222
    • By ladymarmalade222 7th Jul 17, 3:50 PM
    • 605 Posts
    • 552 Thanks
    ladymarmalade222
    Unfortunately they are not on the main site. That is what started to cause confusion in the first place.

    Xx
    • angryparcel
    • By angryparcel 7th Jul 17, 4:31 PM
    • 910 Posts
    • 515 Thanks
    angryparcel
    Sounds like OP may well be better buying from the main site. (Unless what they want isn't on the main site, or is significantly cheaper on the .co.uk site).
    Originally posted by DoaM
    seems the .co.uk site is a wholesale site for them, but nothing wrong with using that site, just if you want to contact them you need to go to the main site. which is wrong anyway as the .uk site is still UK based, so must have contact details displayed on it
    • DoaM
    • By DoaM 7th Jul 17, 4:52 PM
    • 3,032 Posts
    • 3,085 Thanks
    DoaM
    Does the UK site show pricing inclusive of VAT? Or show a how VAT is calculated? (They must by law do this for consumer transactions).
    Diary of a madman
    Walk the line again today
    Entries of confusion
    Dear diary, I'm here to stay
    • unholyangel
    • By unholyangel 7th Jul 17, 5:24 PM
    • 11,153 Posts
    • 8,402 Thanks
    unholyangel
    Does the UK site show pricing inclusive of VAT? Or show a how VAT is calculated? (They must by law do this for consumer transactions).
    Originally posted by DoaM
    Pretty sure when I did my fake order it gave the price as £210 including delivery and then it said it included £33.33 in taxes - which can't be right as VAT should be £42.

    ETA: Just did it on a £130 order (£10 was delivery) and it says £20 taxes. Strangely, they seem to be charging 16.66667% on the item only and nothing on delivery (if you include delivery, you'll get different results with 15.38% on one and 15.87% on the other).
    Last edited by unholyangel; 07-07-2017 at 5:32 PM.
    Money doesn't solve poverty.....it creates it.
    • LadyDee
    • By LadyDee 7th Jul 17, 8:45 PM
    • 2,387 Posts
    • 2,478 Thanks
    LadyDee
    I actually bought some boots from this company and they arrived very quickly and quite honestly they are lovely. They are called a Zippy Boot. I then purchased a second pair (not the same boot) which actually turned out not to be so good and in fact, fortunately, I'd paid with Paypal. Made a claim for not as described and was refunded immediately and told not to bother to return them.

    I admit I did take a chance with the first pair as they were such a bargain for sheepskin boots, and I'm usually extremely cautious buying anything from unknown websites.

    Not sure I'd use them again but if they still accept Paypal I'd be tempted if there was a really good deal.

    This was the website I used, https://www.redfootshoes.com and there was a p.s. on the confirmation letter as follows:
    P.S. Want a part of Redfoot & Goodwin Smith? We are crowdfunding to help grow our business at this exciting time - check out our campaign here and invest from as little as £10. https://www.seedrs.com/redfoot

    Edited to add: this was around 18 months ago when I purchased the 2nd pair.
    Sorry, edited again to add the wensite I used.
    Last edited by LadyDee; 07-07-2017 at 9:01 PM. Reason: Addittional information.
    • angryparcel
    • By angryparcel 7th Jul 17, 9:23 PM
    • 910 Posts
    • 515 Thanks
    angryparcel
    This will give you an insight into the man behind the company
    http://www.lancashiretelegraph.co.uk/news/9287946.Bacup_entrepreneur_fails_to_scoop_Dragons_ _Den_investment/
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