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  • FIRST POST
    • ashleycha74
    • By ashleycha74 6th Jul 17, 10:02 PM
    • 17Posts
    • 0Thanks
    ashleycha74
    Barclays
    • #1
    • 6th Jul 17, 10:02 PM
    Barclays 6th Jul 17 at 10:02 PM
    Thanks everyone for your help
    Last edited by ashleycha74; 07-07-2017 at 11:26 PM.
Page 2
    • xylophone
    • By xylophone 7th Jul 17, 3:11 PM
    • 21,994 Posts
    • 12,686 Thanks
    xylophone
    It seems you were not entitled to any refund from the web hosting company but they erroneously paid you £1,000 several times.
    Did the company realise that a mistake had been made and ask Barclays for the cash to be returned?

    Did Barclays contact you concerning the matter?

    Did you return the money?
    • ashleycha74
    • By ashleycha74 7th Jul 17, 3:33 PM
    • 17 Posts
    • 0 Thanks
    ashleycha74
    And don’t know
    • ashleycha74
    • By ashleycha74 7th Jul 17, 3:34 PM
    • 17 Posts
    • 0 Thanks
    ashleycha74
    I donít know Barclays had my old phone number so no
    • d123
    • By d123 7th Jul 17, 4:01 PM
    • 6,383 Posts
    • 4,123 Thanks
    d123
    So what can I do now? How long does it stay on there for?
    Originally posted by ashleycha74
    Six years it would seem...

    It changed from 13 months to 6 years a couple of years ago.
    Originally posted by gunsandbanjos
    http://forums.moneysavingexpert.com/showthread.php?t=4735225
    ====
    • d123
    • By d123 7th Jul 17, 4:02 PM
    • 6,383 Posts
    • 4,123 Thanks
    d123
    I donít know Barclays had my old phone number so no
    Originally posted by ashleycha74
    Have you contacted Barclays and asked them?
    ====
    • ashleycha74
    • By ashleycha74 7th Jul 17, 4:15 PM
    • 17 Posts
    • 0 Thanks
    ashleycha74
    I have been into Barclays they said I have to contact customer service and when I did they keep saying the account it’s closed and they can’t help me in further. Me contacting Barclays about the issue it’s pointless
    • ashleycha74
    • By ashleycha74 7th Jul 17, 4:15 PM
    • 17 Posts
    • 0 Thanks
    ashleycha74
    So the only I can get this removed it’s dispute the matter with cifas
    • ashleycha74
    • By ashleycha74 7th Jul 17, 4:16 PM
    • 17 Posts
    • 0 Thanks
    ashleycha74
    I have complainted to the ombudsman so waiting to see what Barclays it’s saying
    • pmduk
    • By pmduk 7th Jul 17, 5:27 PM
    • 7,316 Posts
    • 5,282 Thanks
    pmduk
    I have complainted to the ombudsman so waiting to see what Barclays it’s saying
    Originally posted by ashleycha74
    The ombudsman is almost certain to say that it is a decision for Barclays and they won't get involved.

    Looking at it from Barclays perspective the little info we have gleaned doesn't put you in a good position. You received several amounts in error - there's no mention of you returning them or pointing out the error - now you're trying to say you didn't know it was wrong. I'm sorry but I think you need to swallow the CIFAS and move on.
    • Thrugelmir
    • By Thrugelmir 7th Jul 17, 5:40 PM
    • 54,331 Posts
    • 47,137 Thanks
    Thrugelmir
    I have complainted to the ombudsman so waiting to see what Barclays itís saying
    Originally posted by ashleycha74
    Rather pointless. You are simply wasting peoples valuable time. The marker will remain . Given the circumstances under which it was issued. That's life.
    ď ďBull markets are born on pessimism, grow on skepticism, mature on optimism, and die on euphoria. The time of maximum pessimism is the best time to buy, and the time of maximum optimism is the best time to sell.Ē Sir John Marks Templeton
    • ashleycha74
    • By ashleycha74 7th Jul 17, 6:04 PM
    • 17 Posts
    • 0 Thanks
    ashleycha74
    Well Iím not going to give up on there itís removed .
    • d123
    • By d123 7th Jul 17, 7:07 PM
    • 6,383 Posts
    • 4,123 Thanks
    d123
    I have been into Barclays they said I have to contact customer service and when I did they keep saying the account itís closed and they canít help me in further. Me contacting Barclays about the issue itís pointless
    Originally posted by ashleycha74
    Have you tried writing to Barclays? Or speaking to a manager in branch?

    Fraud isn't something usually dealt with by the agents you speak to on the phone...
    ====
    • d123
    • By d123 7th Jul 17, 7:08 PM
    • 6,383 Posts
    • 4,123 Thanks
    d123
    Well Iím not going to give up on there itís removed .
    Originally posted by ashleycha74
    You committed the fraud, why do you think a fraud marker is going to be removed?
    ====
    • Thrugelmir
    • By Thrugelmir 7th Jul 17, 7:16 PM
    • 54,331 Posts
    • 47,137 Thanks
    Thrugelmir
    Well Iím not going to give up on there itís removed .
    Originally posted by ashleycha74
    CIFAS is taken very very seriously, no one is playing games. Not least the bank. As they themselves are under regulatory scrutiny. Unfortunately there's a consequence to breaking the rules. You can stomp around as much as you like. But you'll find nothing will change.
    ď ďBull markets are born on pessimism, grow on skepticism, mature on optimism, and die on euphoria. The time of maximum pessimism is the best time to buy, and the time of maximum optimism is the best time to sell.Ē Sir John Marks Templeton
    • jonesMUFCforever
    • By jonesMUFCforever 7th Jul 17, 7:18 PM
    • 23,827 Posts
    • 11,031 Thanks
    jonesMUFCforever
    Well Iím not going to give up on there itís removed .
    Originally posted by ashleycha74
    I have made a note in my diary to see what follows ........in 6 years!
    What goes around - comes around
    give lots and you will always receive lots
    • ashleycha74
    • By ashleycha74 7th Jul 17, 8:12 PM
    • 17 Posts
    • 0 Thanks
    ashleycha74
    All sounds harsh but I guess it’s the truth. The truth hurts
    • Jonmenzies
    • By Jonmenzies 7th Jul 17, 8:31 PM
    • 28 Posts
    • 8 Thanks
    Jonmenzies
    Hi. All I will say from my experience that once the marker is on, it stays on.

    In the late 1990's I applied to my own bank Girobank for a loan. It was declined and a fraud marker put on my file for 6 years.

    When I called the Alliance & Leicester Giro they told me it would not get removed because on my application I said my employer was British Telecom but when they checked payments into my account they were made by Adecco Alfred Marks and not BT. I told the person I worked at the BT offices answering calls made to the 100 number (Inland Operator) and that is what I wrote on the loan application. She said that was fraud as they were not my employer.

    The upshot of it all was I went until I was 26 or 27 before I could get credit.

    Sorry if that is not what you want to hear.
    • GingerFurball
    • By GingerFurball 7th Jul 17, 9:48 PM
    • 927 Posts
    • 880 Thanks
    GingerFurball
    Did the company realise that a mistake had been made and ask Barclays for the cash to be returned?

    Did Barclays contact you concerning the matter?

    Did you return the money?
    Originally posted by xylophone
    They'll have withdrawn it immediately in cash or transferred it on.
    DEBT FREE!

    Debt free by Xmas 2014: £3555.67/£4805.67 (73.99%)
    Debt free by Xmas 2015: £1250/£1250 (100.00%)
    • ashleycha74
    • By ashleycha74 7th Jul 17, 10:27 PM
    • 17 Posts
    • 0 Thanks
    ashleycha74
    Barclays it’s not giving me no information because the account it’s closed so I don’t know so I can’t answer them questions
    • d123
    • By d123 7th Jul 17, 10:42 PM
    • 6,383 Posts
    • 4,123 Thanks
    d123
    Barclays it’s not giving me no information because the account it’s closed so I don’t know so I can’t answer them questions
    Originally posted by ashleycha74
    You aren't asking the right people, have you gone in and asked to discuss the issue in a branch? have you tried writing a letter in to their head office?

    you cant expect a customer services telephone agent to discuss a fraud case.

    They've rightly put a fraud marker on you, if you want it resolved you'll need to put the effort in (though it's unlikely they will actually remove it).




    Could you also answer the questions posed?


    How much money did you take?

    Did you return all the money taken?
    ====
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