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  • FIRST POST
    • hineyb
    • By hineyb 27th Jun 17, 8:41 AM
    • 62Posts
    • 20Thanks
    hineyb
    UKPC/Debt Recovery plus
    • #1
    • 27th Jun 17, 8:41 AM
    UKPC/Debt Recovery plus 27th Jun 17 at 8:41 AM
    Hi Guys,

    Been a while since i been in here as i have won all of them easily since taking all your advice, but now ive got to one where something odd has happened, maybe a new approach from UKPC, They are basically ignoring my appeals, so i sent an appeal once the NTK came through, and it was done online, received receipt of them receiving it, then heard nothing, checked my appeal on ukpc website and it said nothing like i hadnt appealed, so i sent an appeal again saying i sent an appeal and havent heard from you, on this basis i assume you have accepted your error an cancelled the ticket, thanks.

    Didnt hear anything (its for a friend) he messaged me and said what happened with that ticket, so i checked on ukpc site and it now says its with debt recovery plus!?

    Can they do this without sending a popla number!?

    Im confused as to what they are doing now? this hasnt happened to be before

    Anyone else had similar?

    Cheers guys!
    Last edited by hineyb; 18-07-2017 at 9:15 AM.
Page 3
    • Coupon-mad
    • By Coupon-mad 16th Jul 17, 8:43 PM
    • 51,747 Posts
    • 65,385 Thanks
    Coupon-mad
    Plan = Carry on ignoring and wait for BPA
    Yes, ignore ALL debt recovery drivel.
    PRIVATE PCN? DON'T PAY BUT DO NOT IGNORE IT TWO Clicks needed for advice:
    Top of the page: Home>>Forums>Household & Travel>Motoring>Parking Tickets, Fines & Parking - read the 'NEWBIES' FAQS thread!
    Advice to ignore is WRONG, unless in Scotland/NI.

    • Umkomaas
    • By Umkomaas 16th Jul 17, 10:38 PM
    • 15,906 Posts
    • 24,670 Thanks
    Umkomaas
    There's no way a debt collector wants to pass a file back to their client, because that means they've failed and they'll therefore collect no wages! That's the score with 'no win, no fee wonga' contracts.

    Tough love!
    We cannot provide you with a silver bullet to get you out of this. You have to be in for the long run, and need to involve yourself in research and work for you to get rid of this. It is not simple. We will help, but can't do it for you.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.
    • hineyb
    • By hineyb 17th Jul 17, 12:23 PM
    • 62 Posts
    • 20 Thanks
    hineyb
    Reply from the landowner... Lets see what he comes back with... I told him the details and how bad UKPC have dealt with it, am i right in saying the landowners have the power to cancel them?

    I am sorry to hear you have had a ticket placed on your vehicle whilst on site in hemel, could you please send me a copy and details of the ticket to my email and I will see what I can do in response for you.

    Regards

    Andrew


    Andrew David Poole
    Assistant Facilities Manager
    JLL
    Peoplebuilding Hemel
    Maylands Avenue | Hemel Hempstead HP2 4NW
    • Umkomaas
    • By Umkomaas 17th Jul 17, 12:55 PM
    • 15,906 Posts
    • 24,670 Thanks
    Umkomaas
    Whoever contracted with UKPC will have some cancellation rights and options.

    As you say, let's see what he comes back with. At least you haven't had a blunt knock-back.
    We cannot provide you with a silver bullet to get you out of this. You have to be in for the long run, and need to involve yourself in research and work for you to get rid of this. It is not simple. We will help, but can't do it for you.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.
    • hineyb
    • By hineyb 19th Jul 17, 8:07 AM
    • 62 Posts
    • 20 Thanks
    hineyb
    Hey all,

    Good news, I had an email from someone at the gym where my friend had parked saying 'The landowner said this has now been sorted, can you please confirm if not, ill chase it again?'

    so i went to view status of the ticket on UKPC website and it said this ticket has been cancelled,

    So i don't exactly know where we won, but we won all the same!

    For others reading to summarize, I contacted UKPC, UKPC complaints, BPA, DVLA, Trading standards and the landowner. my guess is that we won it with the landowner, but could have been a mixture of all of them.

    To everyone who posted with advice thanks very much, my/our 100% win record continues!!
    • beamerguy
    • By beamerguy 19th Jul 17, 9:08 AM
    • 6,467 Posts
    • 8,288 Thanks
    beamerguy
    Hey all,

    Good news, I had an email from someone at the gym where my friend had parked saying 'The landowner said this has now been sorted, can you please confirm if not, ill chase it again?'

    so i went to view status of the ticket on UKPC website and it said this ticket has been cancelled,

    So i don't exactly know where we won, but we won all the same!

    For others reading to summarize, I contacted UKPC, UKPC complaints, BPA, DVLA, Trading standards and the landowner. my guess is that we won it with the landowner, but could have been a mixture of all of them.

    To everyone who posted with advice thanks very much, my/our 100% win record continues!!
    Originally posted by hineyb
    Brilliant, who knows but probably the landowner who saw sense

    Foolish landowner for taking on UKPC
    RBS - MNBA - CAPITAL ONE - LLOYDS

    DISGUSTING BEHAVIOUR
    • hineyb
    • By hineyb 24th Jul 17, 10:21 AM
    • 62 Posts
    • 20 Thanks
    hineyb
    Just received this from the BPA!


    BPA-11652

    Good morning,

    Thank you for your patience while we looked into your enquiry.

    We have contacted the operator who have advised that your initial appeal was received on 13th March 2017. The operator have advised that due to staff error, it was not responded to. The operator has stated that a further appeal was received on 24th April 2017, and this was rejected on 17th May 2017 (see attached). The operator has stated that a POPLA code was provided in their appeal rejection letter.

    The operator has advised that as a gesture of goodwill, due to the oversight in your initial appeal not being processed correctly, they have now cancelled this Parking Charge Notice.

    We trust this resolves your enquiry and will now close this case.

    Thank you for bringing this to our attention.

    Yours Sincerely,

    Thomas Briody
    AOS Investigations Team
    British Parking Association
    Email: aos@britishparking.co.uk
    Web: www.britishparking.co.uk
    • beamerguy
    • By beamerguy 24th Jul 17, 10:40 AM
    • 6,467 Posts
    • 8,288 Thanks
    beamerguy
    well done .... makes you wonder if UKPC have a computer
    system operating or do they just rely on dodgy staff
    RBS - MNBA - CAPITAL ONE - LLOYDS

    DISGUSTING BEHAVIOUR
    • Umkomaas
    • By Umkomaas 24th Jul 17, 10:45 AM
    • 15,906 Posts
    • 24,670 Thanks
    Umkomaas
    Why not send him something back and ask if BPA sanctions will now be applied to UKPC. After all, if a motorist makes a slight error in a UKPC car park they are penalised, so shouldn't a PPC error be similarly 'penalised' by the BPA.

    Live by the sword .............!
    We cannot provide you with a silver bullet to get you out of this. You have to be in for the long run, and need to involve yourself in research and work for you to get rid of this. It is not simple. We will help, but can't do it for you.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.
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