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  • FIRST POST
    • Fortyfoot
    • By Fortyfoot 19th Jun 17, 8:04 PM
    • 1,721Posts
    • 887Thanks
    Fortyfoot
    Beware of Furniture Village
    • #1
    • 19th Jun 17, 8:04 PM
    Beware of Furniture Village 19th Jun 17 at 8:04 PM
    We purchased a Gplan three piece suite from Furniture Village in Leeds, paid for their "Fabric Gold Elite" for 5 seats for £195. When it arrived it had not been protected. We think they forgot to do it.

    When we took it up with them they said that the the Gplan material in the Gplan Mistral suite was not suitable for treating.

    We took this up with Gplan and they replied:-

    " I am not aware of any instances where treatments could not be applied," So porky pies from Furniture Village me thinks, takes your money and forgets to do it!

    They did eventually refund the money.

    Fortyfoot
Page 1
    • daytona0
    • By daytona0 19th Jun 17, 8:11 PM
    • 2,237 Posts
    • 2,654 Thanks
    daytona0
    • #2
    • 19th Jun 17, 8:11 PM
    • #2
    • 19th Jun 17, 8:11 PM
    Nice of you to praise a company for providing a full refund when a mistake was made
    • George Michael
    • By George Michael 19th Jun 17, 8:13 PM
    • 2,789 Posts
    • 3,779 Thanks
    George Michael
    • #3
    • 19th Jun 17, 8:13 PM
    • #3
    • 19th Jun 17, 8:13 PM
    Nice of you to praise a company for providing a full refund when a mistake was made
    Originally posted by daytona0

    Providing a full refund but only after providing false information as to why the paid for work hadn't been carried out.
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