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  • FIRST POST
    • Cash_Cow
    • By Cash_Cow 17th Jun 17, 11:43 AM
    • 13Posts
    • 2Thanks
    Cash_Cow
    Bosch Washing Machine Bearings Fail
    • #1
    • 17th Jun 17, 11:43 AM
    Bosch Washing Machine Bearings Fail 17th Jun 17 at 11:43 AM
    We had a new drum fitted as the drum bearings were failing a few weeks outside the 2 year warranty in Dec 2015. I had a big fight with Bosch but its a known problem that the Indian made seal fail and allow water/soap into the polish made bearing.

    They replaced the whole drum as not only do they cunningly not design these to be reliable they also make the bearings un-replaceable.

    Guess what...? The bearings are noisy and rumbling again in June 2017. This is quite absurd. Our last Bosch washing machine lasted 14 years with no issues - which is why we bought Bosch again.

    Looks like they use cheap components now or poor design - be warned...

    I wonder if they will do the right thing? If not is there a way I can challenge them as a washing machine should last far longer than this - it is NOT an unfair expectation surely?
Page 1
    • Annie1960
    • By Annie1960 18th Jun 17, 5:31 PM
    • 2,664 Posts
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    Annie1960
    • #2
    • 18th Jun 17, 5:31 PM
    • #2
    • 18th Jun 17, 5:31 PM
    Read a few websites on similar matters, such as:

    https://www.whitegoodshelp.co.uk/faulty-appliances-sale-of-goods-act/


    You could also try the Citizens' Advice Consumer hotlline, as they may have some advice on this.
    • Cash_Cow
    • By Cash_Cow 18th Jun 17, 10:05 PM
    • 13 Posts
    • 2 Thanks
    Cash_Cow
    • #3
    • 18th Jun 17, 10:05 PM
    • #3
    • 18th Jun 17, 10:05 PM
    Thanks. I will refer the sale of goods act and have no hesitation in using small claims court as a £500 washing machine shod not chew drum bearings every 24months requiring a complete new drum.
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