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  • FIRST POST
    • mikeyranson
    • By mikeyranson 17th Jun 17, 6:25 AM
    • 49Posts
    • 9Thanks
    mikeyranson
    mechanic takes my car for a joy ride with his mates
    • #1
    • 17th Jun 17, 6:25 AM
    mechanic takes my car for a joy ride with his mates 17th Jun 17 at 6:25 AM
    Put my range rover into a local land rover dealership for service and a few other minor issues on tuesday this week and if ready, to pick up thursday. Gave authorisation for the car to be taken on test drive to help the technician diagnose any issues. When i collected the car, i had a look over it and found everything that was on the back seat was in the boot. I thought it was odd a i couldnt think why this would have been done as there is nothing in the back seat area that would hinder any service or anything as there is nothing there to do with the car's performance.
    Driving to work the following morning, my dash cam's memory became full which again i thought was odd as i formatted the disc before i took the car in. Curious, i viewed the dash cam and the mechanic, had taken my car home, picked up his girlfriend, picked up his mates and had an evening out with my car, getting involved with a possible fight in Brixton and caused a fight outside a hospital, both incidents all in front of the car and on camera. What was risky is that both fights could have ended up on the car causing damage. He parked up at 1230 at night in a back street in Brixton with some £4000 worth of tools inside the car. I left the tools in the car as i was assured when asked that the car is locked securely under 24 hour surveillance.
    I have contacted the garage who have already sacked the tech, and have been very apologetic. The senior director has called me to say that it will be investigated and they await my dash cam footage. They have also offered to refund me in full, nearly £3000 that i have paid so far for the work done on the car.
    I'm not greedy so i am fairly satisfied with the outcome but what about the tech who took my car and abused my car and trust. He used all back streets as short cuts and every street was full of speed humps and all were driven over at speed. Should i report him to the police. Should i do anything else or claim for anything else?
    what would you do?
Page 3
    • dacouch
    • By dacouch 18th Jun 17, 10:29 AM
    • 20,162 Posts
    • 12,436 Thanks
    dacouch
    Just to add that I would doubt that the mechanic / technician was actually insured for the majority or even any of their use of the vehicle.

    This is because all MT policies are intentionally worded to prevent the employees from using the MT Insurance to cover the employees vehicles and also to prevent employees from using the MT's own vehicles or vehicles in their custody / control for private use.

    This is done by the policy covering either any employee or specific named drivers for driving vehilces for the MT's business use only. Business use would be test drives, collecting parts from the wholesaler and deliver / collection of the vehicle to a customer etc. There is no cover under the policy for private use by employees.

    It is a known dodge for employees to take a customers vehicle home overnight on an "Extended test drive" but for this dodge to work it really would be for the drive to their house and the return in the morning. Taking the vehicle on a night out in Brixton would be very difficult to persuade the Insurer or a traffic officer that it was a test drive. Note the MT Insurers and Traffic Officers are very on the ball when they discover such incidences and it's very difficult to pull the wool over their eyes.

    There are exceptions to this rule for the directors of the business and their family members who will also be permitted to use vehicles for their private use. This may also be extended to very senior members of staff eg to the garage manager to enable him to have a company car.

    So I would be surprised if a junior member of staff was actually covered to drive the vehicle.

    In addition to the above, the garage's Insurance is very very likely to require that all vehicles on the premises have their keys locked in a secure key cabinet over night. This is especially so with a Land Rover specialist because such vehicles are a very high theft risk and the key cabinet and it's location would have been specified by the Insurer.

    Most businesses whose employees have access to various vehicles will also require that the vehicle is signed out and signed back in so that there is a written record of who was driving which vehicle and when. This enables the employer to be able to nominate the correct driver for motoring convictions and accidents etc etc

    I suspect if the senior employee who looked into the complaint discovered the mechanic did not sign the vehicle in / out and that the keys were not correctly put into the key cabinet could have resulted in an instant dismissall. If it's the dealership I suspect it is then they will have a sophisticated CCTV system the manager could have checked all of this on
    • debtdebt
    • By debtdebt 18th Jun 17, 12:10 PM
    • 203 Posts
    • 133 Thanks
    debtdebt
    Only covering the cost of the work is not sufficient. The tech has taken your car out of work hours and for a 'joy ride'. I'd be much inclined to go further on the matter.

    One thing that really annoys me is when somebody disrespects your hard-earned property.
    Originally posted by Noree
    Ok, so if the OP decided take the garage to Court and sue under negligence he would be entitled to be put back in the place he was before the incident occurred. So what is his loss which isn't covered by the £3000 refund? A bit of wear and tear on the tyres and brakes? A few litres of petrol? about £50? Is it really worth it?
    • AndyMc.....
    • By AndyMc..... 18th Jun 17, 12:42 PM
    • 733 Posts
    • 554 Thanks
    AndyMc.....
    Ok, so if the OP decided take the garage to Court and sue under negligence he would be entitled to be put back in the place he was before the incident occurred. So what is his loss which isn't covered by the £3000 refund? A bit of wear and tear on the tyres and brakes? A few litres of petrol? about £50? Is it really worth it?
    Originally posted by debtdebt
    I doubt he'd even get that, as it stands he has no provable loss and has actually profited from the experience.
    • Muscle750
    • By Muscle750 18th Jun 17, 8:47 PM
    • 831 Posts
    • 253 Thanks
    Muscle750
    Its not unheard of i know however for them to sack the person before they are seeing what you imply happened sounds iffy plus Range Rovers in Brixton are usually used by blinged Yardies anyway and £4k of "tools" in the back again sounds iffy would you like to name the dealer..............the car one that is.
    • mikeyranson
    • By mikeyranson 19th Jun 17, 9:09 AM
    • 49 Posts
    • 9 Thanks
    mikeyranson
    I'm hoping to meet up with the garage today and discuss further. I'm happy with the offer and not seeking to attempt to extract more from them. I am satisfied with the offer made. I have thought about this over the weekend and have decided to report it to the police as theft of a motor vehicle, without my permission and maybe no insurance.
    I have worked hard all my life to enjoy what i have today and for someone to take your pride and joy from under your nose and abuse your property, i think needs sorting out through the legal system. No matter if it is lunch from the works fridge or a car, it is theft.
    Again, thankyou all for your advice and comments which i have taken on board and helped me to my decision. i will update after my meeting with the dealer.
    • AndyMc.....
    • By AndyMc..... 19th Jun 17, 10:30 AM
    • 733 Posts
    • 554 Thanks
    AndyMc.....
    I'm hoping to meet up with the garage today and discuss further. I'm happy with the offer and not seeking to attempt to extract more from them. I am satisfied with the offer made. I have thought about this over the weekend and have decided to report it to the police as theft of a motor vehicle, without my permission and maybe no insurance.
    I have worked hard all my life to enjoy what i have today and for someone to take your pride and joy from under your nose and abuse your property, i think needs sorting out through the legal system. No matter if it is lunch from the works fridge or a car, it is theft.
    Again, thankyou all for your advice and comments which i have taken on board and helped me to my decision. i will update after my meeting with the dealer.
    Originally posted by mikeyranson
    Just to put you straight on a legal point, it's not theft.
    • ozmusafir
    • By ozmusafir 19th Jun 17, 10:44 AM
    • 19 Posts
    • 1 Thanks
    ozmusafir
    Put my range rover into a local land rover dealership for service and a few other minor issues on tuesday this week and if ready, to pick up thursday. Gave authorisation for the car to be taken on test drive to help the technician diagnose any issues. When i collected the car, i had a look over it and found everything that was on the back seat was in the boot. I thought it was odd a i couldnt think why this would have been done as there is nothing in the back seat area that would hinder any service or anything as there is nothing there to do with the car's performance.
    Driving to work the following morning, my dash cam's memory became full which again i thought was odd as i formatted the disc before i took the car in. Curious, i viewed the dash cam and the mechanic, had taken my car home, picked up his girlfriend, picked up his mates and had an evening out with my car, getting involved with a possible fight in Brixton and caused a fight outside a hospital, both incidents all in front of the car and on camera. What was risky is that both fights could have ended up on the car causing damage. He parked up at 1230 at night in a back street in Brixton with some £4000 worth of tools inside the car. I left the tools in the car as i was assured when asked that the car is locked securely under 24 hour surveillance.
    I have contacted the garage who have already sacked the tech, and have been very apologetic. The senior director has called me to say that it will be investigated and they await my dash cam footage. They have also offered to refund me in full, nearly £3000 that i have paid so far for the work done on the car.
    I'm not greedy so i am fairly satisfied with the outcome but what about the tech who took my car and abused my car and trust. He used all back streets as short cuts and every street was full of speed humps and all were driven over at speed. Should i report him to the police. Should i do anything else or claim for anything else?
    what would you do?
    Originally posted by mikeyranson
    What else do you want? A medal?
    • AdrianC
    • By AdrianC 19th Jun 17, 10:52 AM
    • 14,710 Posts
    • 13,077 Thanks
    AdrianC
    Just re-reading the OP, something pops to mind - not £3k compo, as I think we'd all assumed, but they've waived the £3k bill...

    That sounds look some bloody major work. Could there actually be solid justification for an extended test-drive following it?
    • ampersand
    • By ampersand 19th Jun 17, 11:00 AM
    • 8,170 Posts
    • 30,738 Thanks
    ampersand
    Police awareness of the incident is sensible. This will include the miscreant's name and former employer.

    A foolish young man has lost a job with an up-brand dealer and he knows your identity. Any next employer will, or should, learn the circumstances of his departure.

    You are being fairly met and dealt with.

    Perhaps, if you have family, you can think too, of the idiocy that a child has committed at some point in his or her Life, without it being a permanent condemnation.
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    • davidwood123
    • By davidwood123 19th Jun 17, 11:14 AM
    • 399 Posts
    • 997 Thanks
    davidwood123
    Just re-reading the OP, something pops to mind - not £3k compo, as I think we'd all assumed, but they've waived the £3k bill...

    That sounds look some bloody major work. Could there actually be solid justification for an extended test-drive following it?
    Originally posted by AdrianC
    It's a Land Rover. I'm not surprised with that amount
    • BeenThroughItAll
    • By BeenThroughItAll 19th Jun 17, 11:43 AM
    • 4,240 Posts
    • 3,570 Thanks
    BeenThroughItAll
    Police awareness of the incident is sensible. This will include the miscreant's name and former employer.

    A foolish young man has lost a job with an up-brand dealer and he knows your identity. Any next employer will, or should, learn the circumstances of his departure.

    You are being fairly met and dealt with.

    Perhaps, if you have family, you can think too, of the idiocy that a child has committed at some point in his or her Life, without it being a permanent condemnation.
    Originally posted by ampersand
    If by your last point you're comparing a child's bad behaviour to that supposedly encountered by the OP, I must be missing something.

    An employee behaving as suggested by the OP is in no way similar to a child being a little !!!!, and the punishment should fit the crime (if indeed this story is not utterly fanciful). Loss of work and hampering of future employment prospects is absolutely fine by me. Given a choice, I'd make sure there was no benefit entitlement for 12 months too.
    • mikeyranson
    • By mikeyranson 20th Jun 17, 4:37 PM
    • 49 Posts
    • 9 Thanks
    mikeyranson
    I'm sure some people just troll these forums who just like to give abuse and criticise for fun. At least the majority are sensible.
    The refund. My bill for premium service and some new front end parts all total just under three grand. Parts wear in time and require replacing. It is a range rover yes, i like the comfort of driving one and i know that LR parts are costly but they are built well. The odd faulty one gets through but no different to any other car. London is full of potholes and no matter how much you try to avoid them, you constantly hit them. The car is at an age where something will require replacement.
    The £3000 is just my bill up to now. There will be few hundred to add on when i take the car back to have the parts fitted but this, as a goodwill gesture from the garage will be wiped off. The garage has offered to refund and put right anything else that is wrong with the car. A couple of minor things but i'm happy with all that has been offered. I get my money back, the garage has offered me a good deal and you never know, if i decide to upgrade the car in the next few years, i would not hesitate to in buying from them. Of course, a reminder of who i am, maybe get a few more grand off the car.
    Once again, thank you to all the ones who have acted as adults is their comments and thanks for the giggles those who like to type just negativity.
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