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  • FIRST POST
    • jd2000
    • By jd2000 15th Jun 17, 9:54 AM
    • 4Posts
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    jd2000
    jd2000
    • #1
    • 15th Jun 17, 9:54 AM
    jd2000 15th Jun 17 at 9:54 AM
    hi. Have just made a claim against close finance relating to h. p. agreement from circa 2005. Does anyone have any info. relatng to this company that can help me if they are obstructive. Cheers
Page 1
    • zx81
    • By zx81 15th Jun 17, 10:30 AM
    • 11,962 Posts
    • 12,104 Thanks
    zx81
    • #2
    • 15th Jun 17, 10:30 AM
    • #2
    • 15th Jun 17, 10:30 AM
    What do you mean by 'obstructive'? And what sort of information do you think would remove this obstruction?
    • dunstonh
    • By dunstonh 15th Jun 17, 10:32 AM
    • 88,091 Posts
    • 53,317 Thanks
    dunstonh
    • #3
    • 15th Jun 17, 10:32 AM
    • #3
    • 15th Jun 17, 10:32 AM
    If you have already sent in your complaint then its too late to be worrying about this. Sit back and wait and see.
    I am an Independent Financial Adviser (IFA). Comments are for discussion purposes only. They are not financial advice. Different people have different needs and what is right for one person may not be for another. If you feel an area discussed may be relevant to you, then please seek advice from a Financial Adviser local to you.
    • Moneyineptitude
    • By Moneyineptitude 15th Jun 17, 12:02 PM
    • 18,736 Posts
    • 8,914 Thanks
    Moneyineptitude
    • #4
    • 15th Jun 17, 12:02 PM
    • #4
    • 15th Jun 17, 12:02 PM
    Does anyone have any info. relatng to this company that can help me if they are obstructive.
    Originally posted by jd2000
    If your complaint is denied (assuming that's what you mean by "obstructive"), no amount of information about the company will help you.

    You really should be crossing any bridges only when you come to them. If your complaint does fail, you'll need to examine the reasons given for the rejection and there really is no point trying to "second guess" them while your complaint is still being considered.

    Sit back and wait and see.
    Originally posted by dunstonh
    Exactly.
    • Nearlyold
    • By Nearlyold 15th Jun 17, 6:41 PM
    • 867 Posts
    • 698 Thanks
    Nearlyold
    • #5
    • 15th Jun 17, 6:41 PM
    • #5
    • 15th Jun 17, 6:41 PM
    Close Brothers provide HP for retailers, car dealers, motorcycle dealers etc. not sure how often a customer would obtain HP finance directly from Close Brothers with no third party involvement. If as is likely the finance was arranged via whoever the OP bought the product the finance was for from, the complaint of a PPI miss-sale should be sent to them not Close Brothers
    • jd2000
    • By jd2000 16th Jun 17, 5:19 PM
    • 4 Posts
    • 0 Thanks
    jd2000
    • #6
    • 16th Jun 17, 5:19 PM
    jd2000
    • #6
    • 16th Jun 17, 5:19 PM
    Hi. Thank you for your replies. I will wait for a reply.
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