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    • brinkytwiddleee
    • By brinkytwiddleee 14th Jun 17, 5:29 PM
    • 21Posts
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    brinkytwiddleee
    My landlord is charging me £160 for a deep clean of the old property what to do?
    • #1
    • 14th Jun 17, 5:29 PM
    My landlord is charging me £160 for a deep clean of the old property what to do? 14th Jun 17 at 5:29 PM
    My landlord is charging me £160 for a deep clean of the old property taken off my deposit after living there for 7 years. should I contest it?

    I was a model tenant all that time and scrubbed the whole place down thoroughly before moving out.

    Yes there was wear and grime on the walls to a degree but I'd been living there 7 years! why should I have to foot the bill for that. At least not all of it.

    Also he wasnt the model landlord. The wooden flooring had warped and come up in the kitchen due to a leak and he didnt fix that for 6 months or more because he gave the excuse he was waiting for the insurance claim to come in to fix it. Then magically when I am moving out it suddenly got fixed. So it seems unfair I think to make me pay for the deep clean when he did that.

    Thoughts? Is it like agency fees where you just have to eat it or do you have more rights in this case in terms of contesting it and actually having an effect? From my cursory reading I am thinking the latter.

    Also to note, In 2014 I got a letter from the deposit scheme saying that my deposit is unprotected. I ignored it at the time and meant to check what it meant but never got round to it.

    Does that change matters?
    Last edited by brinkytwiddleee; 14-06-2017 at 5:33 PM.
Page 1
    • FBaby
    • By FBaby 14th Jun 17, 5:34 PM
    • 15,649 Posts
    • 39,221 Thanks
    FBaby
    • #2
    • 14th Jun 17, 5:34 PM
    • #2
    • 14th Jun 17, 5:34 PM
    Cleaning and Tear and Wear are two different things. You should have to pay a penny for anything deemed T&W, however, grime is accumulated dirt, so if that's what they had to remove, hiring a cleaner, they might have a case for the cost of professional cleaning.
    • aneary
    • By aneary 14th Jun 17, 5:42 PM
    • 321 Posts
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    aneary
    • #3
    • 14th Jun 17, 5:42 PM
    • #3
    • 14th Jun 17, 5:42 PM
    As for a receipt.

    Did you take pictures when you moved in and then when you moved out compare.
    • AnotherJoe
    • By AnotherJoe 14th Jun 17, 6:26 PM
    • 6,928 Posts
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    AnotherJoe
    • #4
    • 14th Jun 17, 6:26 PM
    • #4
    • 14th Jun 17, 6:26 PM
    I was a model tenant all that time and scrubbed the whole place down thoroughly before moving out.

    Yes there was wear and grime on the walls to a degree but I'd been living there 7 years! why should I have to foot the bill for that. At least not all of it.
    Originally posted by brinkytwiddleee
    Somewhat of a contradiction?

    Also to note, In 2014 I got a letter from the deposit scheme saying that my deposit is unprotected. I ignored it at the time and meant to check what it meant but never got round to it.

    Does that change matters?
    Originally posted by brinkytwiddleee
    Yes and no. I believe you can sue for 3x. Nothing to do with the cleaning though,
    • Pixie5740
    • By Pixie5740 14th Jun 17, 6:37 PM
    • 10,650 Posts
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    Pixie5740
    • #5
    • 14th Jun 17, 6:37 PM
    • #5
    • 14th Jun 17, 6:37 PM
    Assuming this is England or Wales, read G_M's Deposits: payment, protection & return.
    Annual income twenty pounds, annual expenditure nineteen pounds nineteen and six, result happiness. Annual income twenty pounds, annual expenditure twenty pounds nought and six, result misery.
    • G_M
    • By G_M 14th Jun 17, 6:45 PM
    • 40,202 Posts
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    G_M
    • #6
    • 14th Jun 17, 6:45 PM
    • #6
    • 14th Jun 17, 6:45 PM
    Comments in red:
    My landlord is charging me £160 for a deep clean of the old property taken off my deposit after living there for 7 years. should I contest it?
    Not on the basis of that paragraph. The 7 years is irrelevant. During your occupancy you should have been cleaning.

    I was a model tenant all that time and scrubbed the whole place down thoroughly before moving out.
    To the same level of cleanliness as it was when you moved in? There is no allowance for 'wear and tear', or time, so far as cleaning is concerned.

    Yes there was wear and grime on the walls to a degree but I'd been living there 7 years! why should I have to foot the bill for that. At least not all of it.
    'Wear'? You are not responsible for this and if it is reflective of 7 years (as opposed to damage), then a deduction is not justified.

    'grime'?
    You are responsible for this and so a deduction is justified.

    Which was it? Or both?

    Also he wasnt the model landlord. The wooden flooring had warped and come up in the kitchen due to a leak and he didnt fix that for 6 months or more because he gave the excuse he was waiting for the insurance claim to come in to fix it.
    Seperate issue and irrelevant. You should have enforced repairs correctly at the time.

    Then magically when I am moving out it suddenly got fixed. So it seems unfair I think to make me pay for the deep clean when he did that.
    No connection at all.

    ......

    Also to note, In 2014 I got a letter from the deposit scheme saying that my deposit is unprotected.
    Originally posted by brinkytwiddleee
    It does not change the rights/wrongs of the deductions. It is a separate matter, but you may be able to use it as a bargaining tool.

    Read:

    * Deposits: payment, protection and return



    Last edited by G_M; 14-06-2017 at 6:48 PM.
    • SuboJvR
    • By SuboJvR 14th Jun 17, 10:56 PM
    • 214 Posts
    • 159 Thanks
    SuboJvR
    • #7
    • 14th Jun 17, 10:56 PM
    • #7
    • 14th Jun 17, 10:56 PM
    Our tenancy agreement states that the place was professionally cleaned before we moved in and so we would get it professionally cleaned before we moved out. Anything like that in yours?
    • martindow
    • By martindow 15th Jun 17, 10:01 AM
    • 7,089 Posts
    • 3,921 Thanks
    martindow
    • #8
    • 15th Jun 17, 10:01 AM
    • #8
    • 15th Jun 17, 10:01 AM
    Our tenancy agreement states that the place was professionally cleaned before we moved in and so we would get it professionally cleaned before we moved out. Anything like that in yours?
    Originally posted by SuboJvR
    Even if there is a clause like this, it is not considered enforceable. The place needs to be cleaned to the same standard at the end as it was at the beginning. Whether someone is paid to do it or you clean it yourself is irrelevant.
    • ellectrastar
    • By ellectrastar 15th Jun 17, 11:30 AM
    • 31 Posts
    • 5 Thanks
    ellectrastar
    • #9
    • 15th Jun 17, 11:30 AM
    • #9
    • 15th Jun 17, 11:30 AM
    Nothing unusual to be charged if the property isn't clean. One of my tenants left recently and was charged for cleaning the oven as it was in a mess. Why should the landlord foot the bill when you're the one living there? You have the opportunity to a) keep the property clean whilst you're in it, and b) give it a damn good clean before you leave. Even if you're not the owner a rented property is still your home, and you should treat it as such.
    • Reue
    • By Reue 15th Jun 17, 1:50 PM
    • 474 Posts
    • 364 Thanks
    Reue
    Our tenancy agreement states that the place was professionally cleaned before we moved in and so we would get it professionally cleaned before we moved out. Anything like that in yours?
    Originally posted by SuboJvR
    How does one become a professional cleaner? What is the qualification or registration required?
    • charlesworth82
    • By charlesworth82 15th Jun 17, 2:11 PM
    • 303 Posts
    • 65 Thanks
    charlesworth82
    How does one become a professional cleaner? What is the qualification or registration required?
    Originally posted by Reue
    I think profession comes with payment. Clean it yourself and pay yourself
    ĎIt ainít over 'til it's overí
    • Pixie5740
    • By Pixie5740 15th Jun 17, 4:03 PM
    • 10,650 Posts
    • 14,640 Thanks
    Pixie5740
    How does one become a professional cleaner? What is the qualification or registration required?
    Originally posted by Reue
    One needs to be a Chartered Cleaner with the Royal Institute of Cleaners*. Professional cleaning is covered in the link to G_M's Deposits guide which both G_M and I linked to earlier in the thread.


    * Not really I made that up.
    Annual income twenty pounds, annual expenditure nineteen pounds nineteen and six, result happiness. Annual income twenty pounds, annual expenditure twenty pounds nought and six, result misery.
    • aneary
    • By aneary 15th Jun 17, 5:39 PM
    • 321 Posts
    • 198 Thanks
    aneary
    The only thing with 'Professional' cleaners most (well where I live) offer a guarantee that if you get charged because cleaning isn't up to standard they will come back and rectify it.
    • Mr.Generous
    • By Mr.Generous 15th Jun 17, 5:55 PM
    • 1,611 Posts
    • 2,412 Thanks
    Mr.Generous
    How does one become a professional cleaner? What is the qualification or registration required?
    Originally posted by Reue
    It has been established by courts (although not the high court, so not actually case law) on a number of occasions that "professionally cleaned" in a landlord / tenant contract refers to cleaning to a professional standard. You can indeed do it yourself. It includes things like washing down all walls, machine cleaning flooring and carpets as required etc.

    I think profession comes with payment. Clean it yourself and pay yourself
    Originally posted by charlesworth82
    Not quite but effectively true, to clean it to the required standard you are realistically spending the time to safeguard your deposit so in a way accurate.
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