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  • FIRST POST
    • sunnykappy
    • By sunnykappy 14th Jun 17, 10:41 AM
    • 3Posts
    • 0Thanks
    sunnykappy
    Faulty solar panels - suggestions welcome
    • #1
    • 14th Jun 17, 10:41 AM
    Faulty solar panels - suggestions welcome 14th Jun 17 at 10:41 AM
    Hello Friends,

    We had solar panels fitted 5 years ago. Two and a half years ago, they packed up and have generated nothing since then. I have contacted the supplier (gone bost), his supplier (went bust) and the manufacturer in China (bust). All the suggestions from those parties have failed to resolve the issues and I didn't get much help either from trade bodies such as the RECC, or the government either...

    A salesman visited from Solar Plants this week. He was confident that his team could get the system up and running, but it would cost £5k. Does anyone have any positive or negative feedback which they could share about Solar Plants? I am reluctant to invest £5k further (already £10k in the hole) - unless it is extremely likely that Solar Plants can deliver a solution which will work long-term.

    Alternatively, does anyone know any (very) good solar repair teams?

    Many thanks!
Page 1
    • The Green Hornet
    • By The Green Hornet 14th Jun 17, 12:27 PM
    • 352 Posts
    • 582 Thanks
    The Green Hornet
    • #2
    • 14th Jun 17, 12:27 PM
    • #2
    • 14th Jun 17, 12:27 PM
    I suggest the first thing to do would be to get your system checked out by a qualified electrician to find out why it has failed.

    You can search for one here or here.
    Last edited by The Green Hornet; 14-06-2017 at 12:30 PM.
    6 x Sharp 220 W panels. 1.32 kWp. SMA Sunny Boy 1200 inverter. South facing 30 degree pitch roof with no shading. Eco-eye SmartPV monitor + energyhive.
    • lstar337
    • By lstar337 14th Jun 17, 2:21 PM
    • 3,129 Posts
    • 1,654 Thanks
    lstar337
    • #3
    • 14th Jun 17, 2:21 PM
    • #3
    • 14th Jun 17, 2:21 PM
    Hello Friends,

    We had solar panels fitted 5 years ago. Two and a half years ago, they packed up and have generated nothing since then. I have contacted the supplier (gone bost), his supplier (went bust) and the manufacturer in China (bust). All the suggestions from those parties have failed to resolve the issues and I didn't get much help either from trade bodies such as the RECC, or the government either...

    A salesman visited from Solar Plants this week. He was confident that his team could get the system up and running, but it would cost £5k. Does anyone have any positive or negative feedback which they could share about Solar Plants? I am reluctant to invest £5k further (already £10k in the hole) - unless it is extremely likely that Solar Plants can deliver a solution which will work long-term.

    Alternatively, does anyone know any (very) good solar repair teams?

    Many thanks!
    Originally posted by sunnykappy
    I'm no expert, but 5K would get you a whole new system by todays prices.
    • Dave Fowler
    • By Dave Fowler 14th Jun 17, 9:10 PM
    • 434 Posts
    • 762 Thanks
    Dave Fowler
    • #4
    • 14th Jun 17, 9:10 PM
    • #4
    • 14th Jun 17, 9:10 PM
    Two fairly simple things to check -

    1. Is there a display on the generation meter?

    2. Is there any display on the inverter - perhaps a light or an error code?

    With this information it should be possible to narrow down where the fault is.

    Dave F
    Solar PV System 1: 2.96kWp South+8 degrees. Roof 38 degrees. 'Normal' system
    Solar PV System 2: 3.00kWp South-4 degrees. Roof 28 degrees. SolarEdge system
    Location: Bedfordshire
    • Geoff1963
    • By Geoff1963 15th Jun 17, 12:11 AM
    • 618 Posts
    • 389 Thanks
    Geoff1963
    • #5
    • 15th Jun 17, 12:11 AM
    • #5
    • 15th Jun 17, 12:11 AM
    Are the panels in several sections, so Solar Plants could prove there word on just one ? I'd have thought the panels themselves would be quite robust, so it would be just the electronics to control them, and £5K sounds a lot for that ; being 50 % of the total.
    • tunnel
    • By tunnel 15th Jun 17, 8:27 PM
    • 2,494 Posts
    • 7,636 Thanks
    tunnel
    • #6
    • 15th Jun 17, 8:27 PM
    • #6
    • 15th Jun 17, 8:27 PM
    We had solar panels fitted 5 years ago. Two and a half years ago, they packed up and have generated nothing since then.

    Alternatively, does anyone know any (very) good solar repair teams?
    Originally posted by sunnykappy
    Surely this is a wind up!! Nobody in their right minds would leave collecting the FiT for two and a half years and then ask in their very first post if anyone knows a good repair team.
    Depending on the date of install in 2012 you could have earnt the £5k in FiTs(assuming a 4kWp system) to replace the whole system. Doesn't take a mathematician to work it out.
    2 kWp SEbE , 2kWp SSW & 2.5kWp NWbW.....in sunny North Derbyshire
    • sunnykappy
    • By sunnykappy 18th Jun 17, 1:47 PM
    • 3 Posts
    • 0 Thanks
    sunnykappy
    • #7
    • 18th Jun 17, 1:47 PM
    Thank you!
    • #7
    • 18th Jun 17, 1:47 PM
    Dear All,

    Many thanks for your suggestions. Have tried most of these (with no success) but there's one idea which I'll be taking forward.

    Best wishes.
    • michaels
    • By michaels 18th Jun 17, 9:41 PM
    • 19,025 Posts
    • 87,311 Thanks
    michaels
    • #8
    • 18th Jun 17, 9:41 PM
    • #8
    • 18th Jun 17, 9:41 PM
    I'm no expert, but 5K would get you a whole new system by todays prices.
    Originally posted by lstar337
    I wonder what the rules are on 'repairs' involving wholesale replacement before it becomes a new system and the original FIT no longer valid?
    Cool heads and compromise
    • sunnykappy
    • By sunnykappy 27th Jun 17, 3:14 PM
    • 3 Posts
    • 0 Thanks
    sunnykappy
    • #9
    • 27th Jun 17, 3:14 PM
    Good ideas
    • #9
    • 27th Jun 17, 3:14 PM
    Thanks for mentioning this. I liaised with the F-It provider and they confirmed that it still fits the original defintion.

    Thanks again to all for your suggestions!
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