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    • mrsyardbroom
    • By mrsyardbroom 14th Jun 17, 6:49 AM
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    mrsyardbroom
    Banking through the Post Office
    • #1
    • 14th Jun 17, 6:49 AM
    Banking through the Post Office 14th Jun 17 at 6:49 AM
    On Monday I paid two cheques into my Lloyds bank account through the local Post Office. It's now Wednesday and the online bank account isn't showing either of them. The total was over £2000 and I'm getting a bit worried. Does anyone know how long this type of transaction usually takes?
Page 1
    • sausage_time
    • By sausage_time 14th Jun 17, 7:35 AM
    • 61 Posts
    • 16 Thanks
    sausage_time
    • #2
    • 14th Jun 17, 7:35 AM
    • #2
    • 14th Jun 17, 7:35 AM
    Don't know about Lloyds, but I have paid in cheques to First Direct and RBS. They typically appear after 3 days, and then enter the normal clearing cycle - so I would not worry just yet. I view it as the equivalent to posting the cheque second-class to the bank (but hopefully a little bit safer).

    Bring on cheque scanning!
    • EarthBoy
    • By EarthBoy 14th Jun 17, 8:04 AM
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    EarthBoy
    • #3
    • 14th Jun 17, 8:04 AM
    • #3
    • 14th Jun 17, 8:04 AM
    All the post office does is post the cheques to your bank so it will take several days longer than paying them in at the bank itself.
    • mrsyardbroom
    • By mrsyardbroom 14th Jun 17, 10:13 AM
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    mrsyardbroom
    • #4
    • 14th Jun 17, 10:13 AM
    • #4
    • 14th Jun 17, 10:13 AM
    I didn't realise they just put them in the post. I could do that myself and send it first class. It could take more than a couple of days then. I thought they put the info through to the bank.
    • mrsyardbroom
    • By mrsyardbroom 14th Jun 17, 10:36 AM
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    mrsyardbroom
    • #5
    • 14th Jun 17, 10:36 AM
    • #5
    • 14th Jun 17, 10:36 AM
    I've just telephoned the bank and they have assured me that the Post Office don't put the cheques in the post as they have their own internal banking system. They think the money should have appeared in the account and they will investigate.
    • sausage_time
    • By sausage_time 14th Jun 17, 11:08 AM
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    sausage_time
    • #6
    • 14th Jun 17, 11:08 AM
    • #6
    • 14th Jun 17, 11:08 AM
    There are cut-off times for some branches too - maybe you missed that?
    • EarthBoy
    • By EarthBoy 14th Jun 17, 1:37 PM
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    EarthBoy
    • #7
    • 14th Jun 17, 1:37 PM
    • #7
    • 14th Jun 17, 1:37 PM
    I've just telephoned the bank and they have assured me that the Post Office don't put the cheques in the post as they have their own internal banking system. They think the money should have appeared in the account and they will investigate.
    Originally posted by mrsyardbroom
    The Post Office website states for paying cheques into nearly all bank accounts you need a paying in slip and a deposit envelope. What do they do with this envelope unless they use it to post the cheque to the bank?

    They also state "When you make payments in using your personalised paying in slip, the money won't arrive in your account until we've delivered it to your bank. See your bank Terms and Conditions." This suggests to me that they just pass/post it to your bank.

    http://www.postoffice.co.uk/branch-banking-services#PIBYrC8CmP2vzqTR.99
    • mrsyardbroom
    • By mrsyardbroom 14th Jun 17, 3:21 PM
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    mrsyardbroom
    • #8
    • 14th Jun 17, 3:21 PM
    • #8
    • 14th Jun 17, 3:21 PM
    The bank said the PO uses their own internal system and never posts cheques. I don't know what that system is. You could ask the PO. I assume it's the PO's own courier or maybe Securicor but that's only guessing it certainly doesn't go in the post box.
    The money arrived safely in my bank this afternoon so that's a relief.
    • EarthBoy
    • By EarthBoy 14th Jun 17, 11:07 PM
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    EarthBoy
    • #9
    • 14th Jun 17, 11:07 PM
    • #9
    • 14th Jun 17, 11:07 PM
    I assume it's the PO's own courier or maybe Securicor but that's only guessing it certainly doesn't go in the post box.
    Originally posted by mrsyardbroom
    Sending cheques by courier/Securicor is no different to posting, except that the cheques are transported by a private company, not the Royal Mail. In either case, the Post Office doesn't process the cheques itself, it sends them to your bank to be processed.
    • Armchair23
    • By Armchair23 15th Jun 17, 7:34 PM
    • 620 Posts
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    Armchair23
    I bank with Smile and whatever system the PO use it takes forever, I was told at a PO counter that they 'post' them so have just used the Smile Freepost address and bunged them in the post box ever since.
    • Heng Leng
    • By Heng Leng 16th Jun 17, 4:37 PM
    • 4,100 Posts
    • 1,254 Thanks
    Heng Leng
    Sending cheques by courier/Securicor is no different to posting, except that the cheques are transported by a private company, not the Royal Mail. In either case, the Post Office doesn't process the cheques itself, it sends them to your bank to be processed.
    Originally posted by EarthBoy
    The difference is they aren't send via the standard postal service - which is what is implied and IS different from joe public posting them.
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